Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 1156 S Shelby St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
377 reviews
5 stars
161
4 stars
80
3 stars
48
2 stars
14
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting argumentative interactions and poor customer service.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, including wrong sandwich ingredients and missing items, leading to customer dissatisfaction.
Cleanliness
Feedback pointed to unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including complaints about skimpy portions and poorly made sandwiches.
Management Response
There were complaints about a lack of response from management regarding customer issues, with some customers feeling ignored after raising concerns.
- CCCharisseOct 20, 20255.0I was jaw dropped at the cleanliness of BOTH sides of the counter. Quick service but not talkative or friendly.
- BCBrandon CassidyJul 14, 20251.0This place is trash, the only reason I gave it one star is because you have to 🤷🏻♂️
- SHScottlynn HessJun 23, 20251.0Idk about the food, but I immediately left when I walked in and headed to the bathroom and was yelled at by someone who doesn't speak English but was apparently supposed to take my order. When I asked if I could use the men's they said it was out of order, too. She thought it was funny, I guess. So my husband and I left. I'm not going to fight to make myself clear in English making my order while doing the pee-pee dance. Wonder how they're using the bathroom during their shift? 🤔
- AHAmber HarrisonJun 16, 20255.0Always fast and nice customer service. Ill go out of my way to go to this location The one by me isnt worth a negative star they're so terrible
- GDGrace DibleJun 9, 20251.0I tried to order a kids meal for my kids; I confirmed it was a kids meal. The person I was with was able to get a kids meal for her kids. They refused to give me a kids meal and would only let me get a 6inch sub. I will never come back here, which is a shame because I’m within walking distance.
Frequently Asked Questions About Subway
What are the operating hours of the Subway at 1156 S Shelby St, Indianapolis?
The Subway at 1156 S Shelby St is open Monday to Saturday from 8:00 AM to 10:00 PM, and on Sunday from 9:00 AM to 9:00 PM.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
Does this Subway offer in-store pickup and delivery services?
Yes, this Subway offers both in-store pickup and delivery services for your convenience.
Can I dine in at the Subway located at 1156 S Shelby St?
Yes, this Subway location serves dine-in customers.
Does this Subway provide catering services?
Yes, catering services are available at this Subway restaurant.
How can I place an order online for the Subway at 1156 S Shelby St?
You can place an order online or via the app through their menu link: https://subway.com/en-us/restaurant/6834-0/menu
Where is the Subway located and how can I contact them?
The Subway is located at 1156 S Shelby St, Marion, Indianapolis, IN 46203. You can call them at +1 317-266-0841.
What are some nearby places of interest around the Subway on S Shelby St?
Nearby places include Liberty Tax for tax services, Forte Apartments for residence, and Rise & Revel by West Fork Whiskey Co for cocktails and coffee.
Are there entertainment options close to the Subway at 1156 S Shelby St?
Yes, The Brass Ring Lounge, a lounge and dance club, and LongShot Theater, a historic theatre, are nearby entertainment venues you can explore before or after your visit.
Can I find other dining options near Subway at 1156 S Shelby St?
Yes, nearby dining options include Super Tortas Lucha Libre for Mexican cuisine, Papa Ray's Pizza and Wings for pizza and wings, and Black House Cafe for coffee and smoothies.