Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 7050 E 21st St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Food Quality
Several customers complained about old or poorly prepared food, including stale bread and insufficient toppings.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper maintenance.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong ingredients.
Staff Friendliness
Despite negative experiences, some reviews praised friendly staff and quick service during visits.
CW
Chris West
Jan 16, 2026
1.0
Dump restaurant that won’t accept your rewards coupons that you earn through the app. Go to jimmy John’s if you gotta pay full price.
PW
Prentice Wilson
Jan 7, 2026
1.0
I am submitting a complaint regarding a Subway manager’s behavior during my visit.
I was served a sandwich made with old bread and politely requested a remake. When I returned as instructed, the manager refused to remake the sandwich and told me she “didn’t care who I call” because she is the manager.
This response was unprofessional, dismissive, and unacceptable. Managers are expected to resolve issues, not escalate them or disregard customer concerns. All I asked for was a simple remake using fresh bread.
I am requesting that this incident be reviewed and addressed, and that I be compensated appropriately for the poor service and refusal to correct the order.
DC
Darlin Coro
Dec 21, 2025
5.0
Everything was fine the staff were so nice very good.
AA
ashlie ann
Oct 17, 2025
1.0
order online wasn’t ready way pass the time! nothing about the whole sandwich was right when i got home! they took there phone odd the hook been trying to call! never again!
JR
Jennifer Romo
Oct 22, 2023
5.0
haters always gon hate. this place is the best you could go to get a yummy sandwich made by the best evening shift🤗