Subway

3.9
452 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 7050 E 21st St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7050 E 21st St, Indianapolis, IN
46219, United States

Hours

Reviews

3.9
452 reviews
5 stars
219
4 stars
95
3 stars
55
2 stars
21
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior affecting the overall experience.

Food Quality

Several customers expressed dissatisfaction with the freshness and quality of the food, including complaints about old ingredients and incorrect orders.

Cleanliness

While some customers noted that the location was clean, others reported unsanitary conditions and a lack of available restrooms.

Order Accuracy

There were multiple complaints regarding incorrect orders, including missing items and wrong toppings, leading to frustration among customers.

Staff Friendliness

Despite negative experiences, some reviews praised specific staff members for their friendliness and helpfulness, indicating inconsistency in service quality.
  • AA
    ashlie ann
    Oct 17, 2025
    1.0
    order online wasn’t ready way pass the time! nothing about the whole sandwich was right when i got home! they took there phone odd the hook been trying to call! never again!
  • MW
    M. Woods
    Jul 12, 2025
    3.0
    I need to work on their customer service and making a sandwichs as presentable as possible.
  • MS
    Michelle Smith
    Jun 18, 2025
    4.0
    Nice staff and clean
  • KA
    Kayla Alfaro
    Jun 11, 2025
    2.0
    I visit this Subway location a few times a week, usually for lunch. Up until recently, my experiences have been consistently positive—the staff have been friendly and always got my order right. However, it seems that new team members have been added recently, and unfortunately, they appear to have difficulty understanding both English and Spanish (languages I speak fluently). Today, I ordered my usual—a 6-inch Subway Club on wheat—but the employee taking my order struggled to understand me. It took multiple attempts and assistance from another staff member just to get the order started. There were also challenges when it came to selecting the vegetables. While I appreciate the hard work of all the staff, this language barrier is beginning to affect my overall experience. I hope the management team will consider language proficiency as an important factor during the hiring process moving forward.
  • PP
    Philip
    Jun 4, 2025
    5.0
    The service was good and the line moved quickly

Frequently Asked Questions About Subway

What services are available for ordering at Subway at 7050 E 21st St, Indianapolis?

You can order your meals through in-store pickup, curbside pickup, or delivery.

What are the operating hours of the Subway located in Indianapolis at 7050 E 21st St?

The restaurant is open Monday to Friday from 7:00 AM to 10:00 PM, Saturdays from 8:00 AM to 10:00 PM, and Sundays from 9:00 AM to 9:00 PM.