Location.com logo
Brand Certified

Subway

4.1
(271 reviews)

Business Details

(317) 891-0753
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 11816 E. Washington St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11816 E. Washington St, Indianapolis, IN
46229, United States

Hours

Reviews

4.1
271 reviews
5 stars
149
4 stars
55
3 stars
25
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor service experiences.

Food Quality

Many customers enjoyed the freshness and taste of the sandwiches, but there were complaints about stale bread, minimal toppings, and poor quality ingredients.

Cleanliness

The restaurant generally received positive remarks for cleanliness, although some reviews mentioned issues with flies and dirty conditions.

Ownership Issues

Several reviews indicated dissatisfaction with the new ownership, citing a decline in service quality, refusal to accept coupons, and a lack of accommodating policies.
  • GD
    George Donovan
    Feb 1, 2026
    5.0
    Excellent and kind sandwich artists.
  • CC
    Crosby
    Dec 19, 2025
    5.0
    Absolutely loved this place. Came here 3 days a week for the past 4 years. Now they quit carrying the flatbread sandwich i got 3 days a week for 4 years and so I had to say goodbye to the employees I've got to know so well. Time to find a new sub shop for life. Goodbye Subway...
  • ED
    Eric Deem
    Dec 19, 2025
    5.0
    Stopped in on 12-18 on my way back home and was thoroughly impressed with not only the service, but the cleanliness of the restaurant as well. Ingredients were fresh and my sandwich was delicious. The man and woman that were working were very friendly. Overall excellent experience. If I'm in that area again I will for sure go back.
  • BS
    Ben Sears
    Nov 17, 2025
    1.0
    Two in employees are screaming at each other it ridiculous on Monday night front of customers it’s ridiculous find different people run this subway and they sill arguments and screaming at each other on Monday night ridiculous
  • SS
    Sara Schwettman
    Nov 7, 2025
    5.0
    FRESH and IMPRESSED I was just passing through this town and really wanted a sub, my first thought was "oh no it's a hit or miss" I was so wrong. The bread super soft, the vegetables looked amazing and fresh. This SUBWAY was GREAT! The ladies working were great! Honestly the best Subway ive had in a long time and I eat alot of subs.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 11816 E. Washington St, Marion, Indianapolis, IN 46229, US.

What are the operating hours of the Subway at 11816 E. Washington St?

The Subway is open daily from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: