Subway

4.1
270 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 11816 E. Washington St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
11816 E. Washington St, Indianapolis, IN
46229, United States

Hours

Reviews

4.1
270 reviews
5 stars
148
4 stars
55
3 stars
25
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor handling of orders.

Food Quality

Many customers appreciated the freshness of the ingredients and the quality of the sandwiches, but there were complaints about stale bread and stingy portions.

Cleanliness

The restaurant generally received positive remarks for cleanliness, although some reviews mentioned issues with flies and unsanitary conditions.

Ownership Issues

Several reviews indicated dissatisfaction with the new ownership, citing a decline in service quality, refusal to accept coupons, and unaccommodating policies.
  • CC
    Crosby
    Dec 19, 2025
    5.0
    Absolutely loved this place. Came here 3 days a week for the past 4 years. Now they quit carrying the flatbread sandwich i got 3 days a week for 4 years and so I had to say goodbye to the employees I've got to know so well. Time to find a new sub shop for life. Goodbye Subway...
  • ED
    Eric Deem
    Dec 19, 2025
    5.0
    Stopped in on 12-18 on my way back home and was thoroughly impressed with not only the service, but the cleanliness of the restaurant as well. Ingredients were fresh and my sandwich was delicious. The man and woman that were working were very friendly. Overall excellent experience. If I'm in that area again I will for sure go back.
  • BS
    Ben Sears
    Nov 17, 2025
    1.0
    Two in employees are screaming at each other it ridiculous on Monday night front of customers it’s ridiculous find different people run this subway and they sill arguments and screaming at each other on Monday night ridiculous
  • SS
    Sara Schwettman
    Nov 7, 2025
    5.0
    FRESH and IMPRESSED I was just passing through this town and really wanted a sub, my first thought was "oh no it's a hit or miss" I was so wrong. The bread super soft, the vegetables looked amazing and fresh. This SUBWAY was GREAT! The ladies working were great! Honestly the best Subway ive had in a long time and I eat alot of subs.
  • KB
    Kaycees Bar
    Sep 12, 2025
    3.0
    Stingy with toppings, very minimal. Go to a different location if you want your moneys worth.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 11816 E. Washington St, Marion, Indianapolis, IN 46229, US.

What are the operating hours of the Subway at 11816 E. Washington St?

The Subway is open daily from 8:00 AM to 9:00 PM.