Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 11816 E. Washington St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor handling of orders.
Food Quality
Many customers appreciated the freshness of the ingredients and the quality of the sandwiches, but there were complaints about stale bread and stingy portions.
Cleanliness
The restaurant generally received positive remarks for cleanliness, although some reviews mentioned issues with flies and unsanitary conditions.
Ownership Issues
Several reviews indicated dissatisfaction with the new ownership, citing a decline in service quality, refusal to accept coupons, and unaccommodating policies.
CC
Crosby
Dec 19, 2025
5.0
Absolutely loved this place. Came here 3 days a week for the past 4 years. Now they quit carrying the flatbread sandwich i got 3 days a week for 4 years and so I had to say goodbye to the employees I've got to know so well. Time to find a new sub shop for life. Goodbye Subway...
ED
Eric Deem
Dec 19, 2025
5.0
Stopped in on 12-18 on my way back home and was thoroughly impressed with not only the service, but the cleanliness of the restaurant as well.
Ingredients were fresh and my sandwich was delicious.
The man and woman that were working were very friendly.
Overall excellent experience.
If I'm in that area again I will for sure go back.
BS
Ben Sears
Nov 17, 2025
1.0
Two in employees are screaming at each other it ridiculous on Monday night front of customers it’s ridiculous find different people run this subway and they sill arguments and screaming at each other on Monday night ridiculous
SS
Sara Schwettman
Nov 7, 2025
5.0
FRESH and IMPRESSED
I was just passing through this town and really wanted a sub, my first thought was "oh no it's a hit or miss"
I was so wrong. The bread super soft, the vegetables looked amazing and fresh. This SUBWAY was GREAT!
The ladies working were great!
Honestly the best Subway ive had in a long time and I eat alot of subs.
KB
Kaycees Bar
Sep 12, 2025
3.0
Stingy with toppings, very minimal. Go to a different location if you want your moneys worth.
The Subway restaurant is located at 11816 E. Washington St, Marion, Indianapolis, IN 46229, US.
What are the operating hours of the Subway at 11816 E. Washington St?
The Subway is open daily from 8:00 AM to 9:00 PM.
Does Subway offer curbside pickup and delivery services?
Yes, Subway offers both curbside pickup and delivery services for customer convenience.
Can I dine in at the Subway on E. Washington St?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery options.
What types of meals does the Subway restaurant serve?
This Subway restaurant serves breakfast, lunch, and dinner with a variety of sandwich options, wraps, and salads.
How can I view the Subway menu or place an order online?
You can view the menu and place an order online through their website or app at https://subway.com/en-us/restaurant/10524-0/menu/.
Does the Subway at 11816 E. Washington St offer catering services?
Yes, the Subway offers catering services for events and gatherings.
What nearby places can I visit along with Subway for a coffee or snack?
Nearby you can visit The GREEN Bean, a coffee shop and cafe, or New Dey Rising Cafe and Bakery for coffee, smoothies, and bakery items before or after your Subway visit.
Are there any fitness or martial arts clubs near the Subway for a healthy lifestyle option?
Yes, Way of the Warrior, a martial arts club and gym, is located nearby, offering a great place to stay active in the neighborhood.
What local businesses are near Subway that could help with post-meal needs like flowers or hair services?
Nearby businesses include Hair Gallery and Hair's Red Salon for hair services, and Cumberland Flowers for floral needs, making it convenient to combine your Subway visit with other errands.