Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 11816 E. Washington St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
268 reviews
5 stars
146
4 stars
55
3 stars
25
2 stars
17
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and accommodating staff, others report rude behavior and poor service experiences.
Food Quality
Many customers appreciate the freshness of the bread and ingredients, but there are complaints about inconsistent quality, including stale bread and minimal toppings.
Cleanliness
The location is generally noted for being clean and well-kept, although some reviews mention issues with flies and unsanitary conditions.
Pricing and Value
Customers express concerns about high prices and stinginess with toppings, leading to dissatisfaction regarding value for money.
Ownership Issues
Several reviews indicate a decline in service and food quality since a change in ownership, with complaints about refusal to accept coupons and lack of flexibility in orders.
- BSBen SearsNov 17, 20251.0Two in employees are screaming at each other it ridiculous on Monday night front of customers it’s ridiculous find different people run this subway and they sill arguments and screaming at each other on Monday night ridiculous
- SSSara SchwettmanNov 7, 20255.0FRESH and IMPRESSED I was just passing through this town and really wanted a sub, my first thought was "oh no it's a hit or miss" I was so wrong. The bread super soft, the vegetables looked amazing and fresh. This SUBWAY was GREAT! The ladies working were great! Honestly the best Subway ive had in a long time and I eat alot of subs.
- KBKaycees BarSep 12, 20253.0Stingy with toppings, very minimal. Go to a different location if you want your moneys worth.
- BGbetsi gagleAug 20, 20251.0They wanted to charge me for veggies. When I said I no longer wanted the sub the guy banned me from the store.
- SGSome “Frost” GuyJul 29, 20255.0The folks here are super kind people. I love this business, and 100% recommend this Subway. Maybe a bit expensive, but for a Subway, this is S tier.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 11816 E. Washington St, Marion, Indianapolis, IN 46229, US.
What are the operating hours of the Subway at 11816 E. Washington St?
The Subway is open daily from 8:00 AM to 9:00 PM.
Does Subway offer curbside pickup and delivery services?
Yes, Subway offers both curbside pickup and delivery services for customer convenience.
Can I dine in at the Subway on E. Washington St?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery options.
What types of meals does the Subway restaurant serve?
This Subway restaurant serves breakfast, lunch, and dinner with a variety of sandwich options, wraps, and salads.
How can I view the Subway menu or place an order online?
You can view the menu and place an order online through their website or app at https://subway.com/en-us/restaurant/10524-0/menu/.
Does the Subway at 11816 E. Washington St offer catering services?
Yes, the Subway offers catering services for events and gatherings.
What nearby places can I visit along with Subway for a coffee or snack?
Nearby you can visit The GREEN Bean, a coffee shop and cafe, or New Dey Rising Cafe and Bakery for coffee, smoothies, and bakery items before or after your Subway visit.
Are there any fitness or martial arts clubs near the Subway for a healthy lifestyle option?
Yes, Way of the Warrior, a martial arts club and gym, is located nearby, offering a great place to stay active in the neighborhood.
What local businesses are near Subway that could help with post-meal needs like flowers or hair services?
Nearby businesses include Hair Gallery and Hair's Red Salon for hair services, and Cumberland Flowers for floral needs, making it convenient to combine your Subway visit with other errands.