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Subway

3.8
(354 reviews)

Business Details

(317) 897-7060
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 8940 E 38th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
8940 E 38th Street, Indianapolis, IN
46226, United States

Hours

Reviews

3.8
354 reviews
5 stars
155
4 stars
80
3 stars
49
2 stars
21
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and improper food handling practices.

Food Quality

While some customers enjoyed the food, many complained about the freshness and quality, including cold or improperly prepared items.

Management Issues

Several reviews mentioned poor management, including unresponsive staff and inadequate training for new employees.
  • JC
    josue caceres
    Jan 10, 2026
    1.0
    I went to buy some food around 8:11 and they told me it was closed and in map it says it close at 9:30
  • RC
    Rettak Collier
    Nov 17, 2025
    5.0
    You missing out if you haven't tried the turkey cranberry and stuffing sandwhich.
  • LH
    La Chandra Harris
    Nov 16, 2025
    1.0
    I WITNESSED THE GUY HANDLE CASH AND TOUCHING THE TELEPHONE WITH GLOVES ON THAT HE USED TO MAKE A SUB. NEVER WASHED HIS HANDS JUST CHANGED THE GLOVES AFTER I SAID SOMETHING TO HIM. JE WAS CASHING ME OUT SCRATCHING HIM DAYUM FACE AFTER ME HE NEVER WASHED HIS HANDS HE JUST MOVED ON TO THE NEXT CUSTOMER. I SUBMITTED A REPORT TO THE HEALTH DEPARTMENT BECAUSE I'M TIRED OF NOTHING BEING DONE. I ALSO HAD A DRINK INSTEAD OD HIM PLACING THE CUP UPWARD HE PLACED IT DOWNWARD WHERE EVERYTHING PASSES. THEY DON'T HAVE THE PROPER TRAINING AT ALL. WILL NOT BE RETURNING TO THOS SIBWAY EVERYTIME I GO WITNESS UNSANITARY SERVICE.
  • JL
    Jordan Lumpkin
    Nov 6, 2025
    1.0
    The last few times I have been here, the workers have been very rude. They yell at you through the window and can never hear your order, so you have to yell back at them in order to be heard. This time I ordered my usual meatball sub, a hot sandwich, and the meatballs were ice cold and pink in the middle. Do not go here!!
  • MF
    Malaysia Fowler
    Sep 24, 2025
    1.0
    First off the Manager Sartaj is very disrespectful hung up in my face when i was talking to him about getting a refund because my order was delivered to the wrong address. He told me i couldn’t get my refund and hung up on me.

Frequently Asked Questions About Subway

What is the full address of this Subway restaurant?

This Subway is located at 8940 E 38th Street, Marion, Indianapolis, IN 46226, USA.

What are the operating hours of the Subway at 8940 E 38th Street?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:30 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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