Subway

3.8
352 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 8940 E 38th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
8940 E 38th Street, Indianapolis, IN
46226, United States

Hours

Reviews

3.8
352 reviews
5 stars
154
4 stars
80
3 stars
49
2 stars
21
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.

Food Quality

There are mixed reviews on food quality, with some customers praising the freshness and taste, while others complained about cold or poorly prepared items.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food handling.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, and difficulties with online orders.

Atmosphere

The atmosphere received mixed feedback, with some noting a lack of cleanliness and others appreciating the seating and overall environment.
  • RC
    Rettak Collier
    Nov 17, 2025
    5.0
    You missing out if you haven't tried the turkey cranberry and stuffing sandwhich.
  • LH
    La Chandra Harris
    Nov 16, 2025
    1.0
    I WITNESSED THE GUY HANDLE CASH AND TOUCHING THE TELEPHONE WITH GLOVES ON THAT HE USED TO MAKE A SUB. NEVER WASHED HIS HANDS JUST CHANGED THE GLOVES AFTER I SAID SOMETHING TO HIM. JE WAS CASHING ME OUT SCRATCHING HIM DAYUM FACE AFTER ME HE NEVER WASHED HIS HANDS HE JUST MOVED ON TO THE NEXT CUSTOMER. I SUBMITTED A REPORT TO THE HEALTH DEPARTMENT BECAUSE I'M TIRED OF NOTHING BEING DONE. I ALSO HAD A DRINK INSTEAD OD HIM PLACING THE CUP UPWARD HE PLACED IT DOWNWARD WHERE EVERYTHING PASSES. THEY DON'T HAVE THE PROPER TRAINING AT ALL. WILL NOT BE RETURNING TO THOS SIBWAY EVERYTIME I GO WITNESS UNSANITARY SERVICE.
  • JL
    Jordan Lumpkin
    Nov 6, 2025
    1.0
    The last few times I have been here, the workers have been very rude. They yell at you through the window and can never hear your order, so you have to yell back at them in order to be heard. This time I ordered my usual meatball sub, a hot sandwich, and the meatballs were ice cold and pink in the middle. Do not go here!!
  • MF
    Malaysia Fowler
    Sep 24, 2025
    1.0
    First off the Manager Sartaj is very disrespectful hung up in my face when i was talking to him about getting a refund because my order was delivered to the wrong address. He told me i couldn’t get my refund and hung up on me.
  • LK
    Lovejot Kaur
    Sep 7, 2025
    5.0
    Food is so good . Workers are so nice , polite and a lot of patience. The store is very clean . Even the sandwiches are not so expensive. Meal of the day is quite interesting. Everything is fresh . Satisfied with everything

Frequently Asked Questions About Subway

What is the full address of this Subway restaurant?

This Subway is located at 8940 E 38th Street, Marion, Indianapolis, IN 46226, USA.

What are the operating hours of the Subway at 8940 E 38th Street?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:30 PM.