Subway

3.7
283 reviews
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Business Details

2501 National Ave., Indianapolis, IN
46227, United States
(317) 786-4417
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 2501 National Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2501 National Ave., Indianapolis, IN
46227, United States

Hours

Reviews

3.7
283 reviews
5 stars
127
4 stars
69
3 stars
21
2 stars
16
1 star
50

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with high prices compared to other Subway locations, feeling they were overcharged for their orders.

Customer Service

There are numerous complaints about rude and unhelpful staff, with several customers reporting poor service experiences and lack of responsiveness.

Food Quality

Feedback indicates inconsistent food quality, with reports of stale bread, missing toppings, and unsanitary conditions.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions and poor hygiene practices.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.
  • VK
    Vidyadhar Kanetkar
    Nov 13, 2025
    4.0
    This is next to a school and a Walmart neighborhood store, which is good. Ordered a regular veggie sandwich. The place was clean and enough space to sit and eat.
  • TB
    Thomas Beckner
    Jul 29, 2025
    4.0
    Just to expensive anymore. 2 footloose cost 25.00 and you don't get much meat. This used to be the best subway around.
  • KW
    Kristina Williams
    Jul 23, 2025
    1.0
    This subway is a complete scam I paid 17$ for a foot long. I never get subway so I thought it was a normal price until I went to a different subway and it was only 11$ for the exact same sandwich, I will never eat at this subway again.
  • AP
    Ashley Poullett
    Jul 23, 2025
    1.0
    They got new owners & now they are NOT hygienic. Staff is sometimes rude & they do not change there vegetables.
  • TR
    Tracey Rollison
    Jul 5, 2025
    2.0
    Be careful if ordering on the app. They don’t follow instructions and your sandwich may be missing toppings or sauces, or be toasted when you asked for it not to be, or vice versa. They also don’t answer their phone so you can’t get anything done about it. My hot honey pepperoni was I toasted, missing all the cheese, missing the hot honey, and had very minimal toppings of everything except the one topping that I marked “light”—that one was heavy.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2501 National Ave., Marion, Indianapolis, IN 46227, USA.

What are the operating hours of the Subway restaurant?

The restaurant is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.