Subway

3.8
276 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 120 W. 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
120 W. 38th St, Indianapolis, IN
46208, United States

Hours

Reviews

3.8
276 reviews
5 stars
135
4 stars
57
3 stars
23
2 stars
21
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and welcoming, with specific mentions of employees like Vicki and Sophia.

Cleanliness

The restaurant is frequently noted for its cleanliness, although there are some reports of unsanitary conditions.

Food Quality

While many reviews highlight fresh and well-made food, there are complaints about food quality being inconsistent, with some customers receiving poorly made or stale items.

Service Speed

Customers generally appreciate the quick service, although there are instances of long wait times during busy periods.

Management Issues

Several reviews mention poor management and rude behavior from some staff members, particularly in handling complaints.
  • HP
    Harry Poter
    Dec 25, 2025
    5.0
    Nice staff very friendly good and fresh food
  • ML
    Monica Labib
    Dec 17, 2025
    5.0
    They’re so kind and food is fresh here
  • GJ
    Greg Jackson
    Dec 12, 2025
    5.0
    Fast and friendly service the place is always clean 👌🏿
  • PC
    Pershai Campbell
    Dec 1, 2025
    5.0
    The employees by the names of Percia, Kori and the manager Vicki is always very kind and the atmosphere is one of the cleanest subways I been to.
  • YT
    Yuck Theslime
    Nov 3, 2025
    5.0
    Ms.Vicki keep the store very clean and has the most friendliest employees I always feel welcomed to come in to the store

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Indianapolis?

The Subway restaurant is located at 120 W. 38th St, Marion, Indianapolis, IN 46208, United States.

What are the operating hours of the Subway at 120 W. 38th St?

The restaurant is open Monday through Saturday from 8:00 AM to 9:30 PM, and on Sunday from 8:30 AM to 7:30 PM.