Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 120 W. 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the staff for being friendly and welcoming, with specific mentions of employees like Vicki and Sophia.
Cleanliness
The restaurant is frequently noted for its cleanliness, although there are some reports of unsanitary conditions.
Food Quality
While many reviews highlight fresh and well-made food, there are complaints about food quality being inconsistent, with some customers receiving poorly made or stale items.
Service Speed
Customers generally appreciate the quick service, although there are instances of long wait times during busy periods.
Management Issues
Several reviews mention poor management and rude behavior from some staff members, particularly in handling complaints.
HP
Harry Poter
Dec 25, 2025
5.0
Nice staff very friendly good and fresh food
ML
Monica Labib
Dec 17, 2025
5.0
They’re so kind and food is fresh here
GJ
Greg Jackson
Dec 12, 2025
5.0
Fast and friendly service the place is always clean 👌🏿
PC
Pershai Campbell
Dec 1, 2025
5.0
The employees by the names of Percia, Kori and the manager Vicki is always very kind and the atmosphere is one of the cleanest subways I been to.
YT
Yuck Theslime
Nov 3, 2025
5.0
Ms.Vicki keep the store very clean and has the most friendliest employees I always feel welcomed to come in to the store
What is the address of the Subway restaurant in Indianapolis?
The Subway restaurant is located at 120 W. 38th St, Marion, Indianapolis, IN 46208, United States.
What are the operating hours of the Subway at 120 W. 38th St?
The restaurant is open Monday through Saturday from 8:00 AM to 9:30 PM, and on Sunday from 8:30 AM to 7:30 PM.
Does this Subway offer delivery and pickup options?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery services.
Can I order catering services at this Subway restaurant?
Yes, the restaurant provides catering services to assist with any catering needs.
What types of meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Does the Subway at 120 W. 38th St have dine-in seating?
Yes, this Subway restaurant serves dine-in customers.
Where can I see the menu and nutritional information for this Subway?
You can view the menu and nutrition details on their official menu webpage at https://www.subway.com/en-US/MenuNutrition/Menu.
Are there other Subway locations nearby 120 W. 38th St in Indianapolis?
Yes, there are several other Subway sandwich shops and delicatessens near this location.
What entertainment options are near the Subway at 120 W. 38th St?
Nearby entertainment venues include the Melody Inn pub and bar, and Punk Rock Night music venue, perfect spots to visit before or after your meal.
What local services and shops can customers find close to the Subway restaurant?
Customers nearby can access services like Alkhemy printing services, Ruben's Mattresses and Furniture stores, and also visit Redbox kiosks for video rentals.