Subway

3.8
270 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 120 W. 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
120 W. 38th St, Indianapolis, IN
46208, United States

Hours

Reviews

3.8
270 reviews
5 stars
129
4 stars
57
3 stars
23
2 stars
21
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and quality of the food, although some reported issues with incorrect orders and food not being fresh.

Service Experience

While many reviews highlighted friendly and efficient staff, there were notable complaints about rude management and poor customer service.

Cleanliness

The cleanliness of the restaurant received mixed reviews; some customers appreciated the clean environment, while others reported unsanitary conditions.

Pricing Issues

Several customers expressed dissatisfaction with rising prices and unclear pricing policies, feeling that the value for money had decreased.

Staff Performance

Employees were often commended for their hard work and friendliness, particularly a few standout staff members, but there were also complaints about staff being rude or unprofessional.
  • TA
    Tylan Antrobus
    Nov 3, 2025
    5.0
    Best Subway in town!
  • YT
    Yuck Theslime
    Nov 3, 2025
    5.0
    Ms.Vicki keep the store very clean and has the most friendliest employees I always feel welcomed to come in to the store
  • AS
    Angel Schmidt
    Oct 22, 2025
    5.0
    Foods good peoples nice we come here often for lunch 🫶🫶🫶
  • NP
    Nicole Price
    Oct 22, 2025
    5.0
    Love it here. We work with construction so it’s quick and convenient. Food is always fresh and wonderful service! Thank you!!
  • CD
    cameron dodson
    Oct 22, 2025
    5.0
    I always vibe with this location. One of my favs for real. I’m here again and even better.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Indianapolis?

The Subway restaurant is located at 120 W. 38th St, Marion, Indianapolis, IN 46208, United States.

What are the operating hours of the Subway at 120 W. 38th St?

The restaurant is open Monday through Saturday from 8:00 AM to 9:30 PM, and on Sunday from 8:30 AM to 7:30 PM.