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Subway

4.6
(50 reviews)

Business Details

120 W. 38th St, Indianapolis, IN
46208, United States
(317) 931-1246
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 120 W. 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
120 W. 38th St, Indianapolis, IN
46208, United States

Hours

Reviews

4.6
50 reviews
5 stars
41
4 stars
5
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and welcoming, particularly highlighting the manager Vicki and other employees.

Cleanliness

The restaurant is frequently noted for its cleanliness, with several reviews mentioning a clean environment.

Food Quality

While many reviews appreciated the freshness and quality of the food, there were also complaints about inconsistent food preparation and some instances of poor quality.

Service Speed

Customers generally reported fast service, although there were a few instances of long wait times during busy periods.

Customer Service Issues

Some reviews highlighted negative experiences with rude staff and poor management, particularly regarding online orders and handling complaints.
  • TS
    Tiffany Sweany
    6 days ago
    5.0
    Vicky is the best! She always remembers me and my order. I feel welcomed! My order is always fresh and delicious!
  • HP
    Harry Poter
    Dec 25, 2025
    5.0
    Nice staff very friendly good and fresh food
  • ML
    Monica Labib
    Dec 17, 2025
    5.0
    They’re so kind and food is fresh here
  • GJ
    Greg Jackson
    Dec 12, 2025
    5.0
    Fast and friendly service the place is always clean 👌🏿
  • PC
    Pershai Campbell
    Dec 1, 2025
    5.0
    The employees by the names of Percia, Kori and the manager Vicki is always very kind and the atmosphere is one of the cleanest subways I been to.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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