Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 120 W. 38th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the staff for being friendly and welcoming, particularly highlighting the manager Vicki and other employees.
Cleanliness
The restaurant is frequently noted for its cleanliness, with several reviews mentioning a clean environment.
Food Quality
While many reviews appreciated the freshness and quality of the food, there were also complaints about inconsistent food preparation and some instances of poor quality.
Service Speed
Customers generally reported fast service, although there were a few instances of long wait times during busy periods.
Customer Service Issues
Some reviews highlighted negative experiences with rude staff and poor management, particularly regarding online orders and handling complaints.
TS
Tiffany Sweany
6 days ago
5.0
Vicky is the best! She always remembers me and my order. I feel welcomed! My order is always fresh and delicious!
HP
Harry Poter
Dec 25, 2025
5.0
Nice staff very friendly good and fresh food
ML
Monica Labib
Dec 17, 2025
5.0
They’re so kind and food is fresh here
GJ
Greg Jackson
Dec 12, 2025
5.0
Fast and friendly service the place is always clean 👌🏿
PC
Pershai Campbell
Dec 1, 2025
5.0
The employees by the names of Percia, Kori and the manager Vicki is always very kind and the atmosphere is one of the cleanest subways I been to.