Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Indianapolis Subway® Restaurant at 5535 N Keystone Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
341 reviews
5 stars
156
4 stars
83
3 stars
39
2 stars
21
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor communication.
Food Quality
Several customers expressed dissatisfaction with food quality, citing issues like missing toppings, small portions, and concerns about freshness.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the dining area and restrooms, leading to negative impressions.
Order Accuracy
There are frequent complaints about incorrect orders, both for online and in-store purchases, causing frustration among customers.
Overall Experience
While some customers had positive experiences, many expressed disappointment, indicating a decline in service and food quality compared to previous visits.
- ASAlexia Shurill3 days ago1.0Can’t follow simple instructions. I usually order in person but today I had to rush back to work .I am not sure why they will have people who do not even speak proper English answer the phone and tried to read off what’s supposed to be on my sandwich. Picked up my sandwich and everything was completely opposite then what was supposed to be on it ! She was not listening and was I believe Indian . Continued to talk over me on the phone and all . Not willing to correct my to go order.
- AGAnderson GrossmanOct 11, 20251.0Missed toppings and almost no meat
- TRTyree RayfordSep 17, 20251.0Cannot follow directions. Preemptively putting toppings on before customer can answer.
- NPNathan ParrottJun 14, 20254.0Friendly guys. Never have a problem with my food
- LSLynnly SchroederJun 8, 20255.0Never failed my online orders❤️ great service
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Indianapolis?
The Subway restaurant is located at 5535 N Keystone Ave, Marion, Indianapolis, IN 46220, USA.
What are the operating hours for this Subway location?
This Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday 8:00 AM to 10:00 PM, and Sunday 9:00 AM to 9:00 PM.
Does the Subway at 5535 N Keystone Ave offer delivery and curbside pickup?
Yes, this Subway offers both curbside pickup and delivery services for customer convenience.
Can I order breakfast, lunch, and dinner at this Subway?
Yes, this Subway serves breakfast, lunch, and dinner meals.
Does this Subway location provide catering services?
Yes, catering services are available at this Subway location to meet your event needs.
Is dine-in available at the Subway on 5535 N Keystone Ave?
Yes, dine-in service is available at this Subway restaurant.
How can I view the menu or place an order for this Subway?
You can view the menu and place an order online through their menu URL: https://subway.com/en-us/restaurant/1772-0/menu/
What nearby food options are available close to the Subway restaurant?
Nearby food options include Donut Shop, Wing Zone (American chicken restaurant), and Wendy's fast food restaurant, which customers might visit before or after their Subway meal.
Are there any local services near the Subway that customers might find useful?
Yes, nearby services include Awesome Paws Pet Playhouse & Day Spa for pet grooming and boarding, and Enterprise Rent-A-Car for car rental needs.
What entertainment and recreational options are near the Subway location?
Customers can visit the Storefront Theatre of Indianapolis for theatrical productions or go to Strength Factory gym for fitness and sports activities nearby.