Subway

3.9
341 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Indianapolis Subway® Restaurant at 5535 N Keystone Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5535 N Keystone Ave, Indianapolis, IN
46220, United States

Hours

Reviews

3.9
341 reviews
5 stars
156
4 stars
83
3 stars
39
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and efficient, while others are reported as rude and unhelpful.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and tasty meals, while others reported issues like hair in food and food poisoning.

Cleanliness

Concerns about cleanliness, particularly in the bathrooms and food preparation areas, with several customers noting unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders, both in-store and online, leading to customer dissatisfaction.

Staff Communication

Language barriers and communication issues noted, affecting order accuracy and customer experience.
  • AS
    Alexia Shurill
    Nov 21, 2025
    1.0
    Can’t follow simple instructions. I usually order in person but today I had to rush back to work .I am not sure why they will have people who do not even speak proper English answer the phone and tried to read off what’s supposed to be on my sandwich. Picked up my sandwich and everything was completely opposite then what was supposed to be on it ! She was not listening and was I believe Indian . Continued to talk over me on the phone and all . Not willing to correct my to go order.
  • AG
    Anderson Grossman
    Oct 11, 2025
    1.0
    Missed toppings and almost no meat
  • TR
    Tyree Rayford
    Sep 17, 2025
    1.0
    Cannot follow directions. Preemptively putting toppings on before customer can answer.
  • AW
    Angel Wilson
    Nov 6, 2020
    5.0
    Great customer service
  • VH
    vicki Heard
    Jul 18, 2019
    5.0
    Very good sandwiches

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Indianapolis?

The Subway restaurant is located at 5535 N Keystone Ave, Marion, Indianapolis, IN 46220, USA.

What are the operating hours for this Subway location?

This Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday 8:00 AM to 10:00 PM, and Sunday 9:00 AM to 9:00 PM.