Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with incorrect orders, missing items, and overall poor attention to detail.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rudeness and impatience.
Food Quality
While some customers enjoyed hot and fresh food, many expressed disappointment with food quality, including cold items and incorrect orders.
Service Speed
Customers experienced inconsistent service speed, with some noting long wait times and others appreciating quick service.
BC
Bluu Cakes
Jan 3, 2026
3.0
Honestly.....my fries barely had any garlic parm or bacon on em ! That was the only thing I ordered. The loaded garlic parm fries...just was disappointed 😞
TO
Tionna Onyae
Dec 2, 2025
1.0
I’ve went twice and the first time there was no fries at all and the second time I went they had no burgers ! Do better like why are you guys even open 😐.
JH
John Hammons
Nov 29, 2025
1.0
Well just a little bit ago not even an hour me and my wife stopped in at Rally's we ordered two for $6.50 deals three of them the double cheeseburgers we got rang up for four of the double cheeseburgers and two singles and that's what they gave us but that's not what we ordered so I took the three hamburgers wasn't even cheeseburgers back up to the store to get them fixed because it wasn't my error it was the cashier's they charged me an extra $2.50 to fix my order none of them look like they knew what they were doing in there the manager shouldn't be a manager look to me like he was tweaking we had the simplest order six double cheeseburgers or fries that was it they couldn't even get that right all of them looked high like they were in the clouds and I think the GM there needs to lose his job he shouldn't even be one so yeah I give one star review across the board customer service sucked the food sucked all around just a bad experience thank you and have a nice day
BL
Bonnie Licklider
Nov 12, 2025
1.0
This was absolutely terrible. I ordered a mushroom Swiss burger. At first, I didn't think there was anything but bread... barely a patty AT ALL. PATHETIC.
I will never NEVER go to Rally's again. Especially this location.
NN
Nathan
Nov 10, 2025
5.0
One of the best,I paid for my meal and my food was ready the guy in the back hearing my order and started making it as I was paying and it was pretty fast good customer service food was great had the number 2 med
What are the opening hours of Rally's at 3807 W. Washington St.?
Rally's is open every day from 10:00 AM to 3:00 AM.
Does Rally's offer drive-thru service?
Yes, Rally's provides drive-thru and take out services for customer convenience.
Can I order food online for delivery from Rally's?
Yes, you can order online at https://order.checkersandrallys.com/menu/6236-washington-st for delivery.
What payment options does Rally's accept?
Rally's accepts American Express, Cash, Check, MasterCard, and Visa.
What type of cuisine does Rally's specialize in?
Rally's specializes in American fast food including their Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What is the dress code at Rally's?
The dress code at Rally's is casual.
How is Rally's adapting its services during the COVID-19 pandemic?
Rally's has closed most dining rooms, limits patio and walk-up window capacity, reinforces hygiene policies including frequent handwashing and glove usage to ensure safety.
Are there any notable nearby restaurants where I can dine before or after visiting Rally's?
Nearby restaurants include Waffle House Incorporated for breakfast and brunch, Soriano's Mexican Restaurant for Mexican cuisine, and Steak 'n Shake for American dining options.
Which nearby gas stations can I visit when coming to Rally's?
There are several nearby gas stations including Amoco, Phillips 66, and BP where you can refuel while visiting Rally's.
Are there pet care services close to Rally's in case I need them?
Yes, several veterinarian services like All Pet Health Care, All Pet Low Cost Surgery Center, and All Pet Express by Noah's are nearby for your pet care needs.