Rally's

3.3
806 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
3325 West 86th Street, Indianapolis, IN
46268, United States

Hours

Reviews

3.3
806 reviews
5 stars
256
4 stars
176
3 stars
143
2 stars
55
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the fries and certain menu items, many complained about cold, greasy, or poorly prepared food.

Staff Behavior

Several reviews highlighted unprofessional behavior from employees, including rudeness and lack of proper customer service etiquette.

Inconsistent Experience

Customers noted a disparity in service quality, with some praising friendly staff and good food, while others experienced significant issues.

Management Concerns

There were mentions of poor management practices, including lack of supervision and inadequate training for staff.
  • AG
    Albena G.
    4 days ago
    5.0
    I had a crispy chicken sandwich (mayo, lettuce & onions), fries no salt. My sister had a hot dog. Our food was very good.
  • BL
    Brandy Light
    Oct 28, 2025
    4.0
    Fast and friendly. Though I'd ask to wait for fresh fries. I usually always ask but forgot cause I was so excited to even be at a Rally's here in Indy. Everything was great but my fries were badly burnt.
  • TP
    Toyrie Pettis
    Oct 24, 2025
    1.0
    Craving the famous Rally’s fries yesterday so my friend and myself take the 5 minute drive to the one on Michigan Road by Walmart! Surprisingly, no one was in the line! Pulling up to the intercom we were immediately greeted and asked to order. All we wanted was some BBQ chicken and a large fry! Once we stopped ordering we realized the guy wasn’t at the monitor plugging in our order. Not thinking nothing of it since it was such an easy order we played it no mind. We proceeded to ask the total since we had plan to pay in cash. No RESPONSE! We waited about 3 minutes since we were engaged in conversation. Noticing the guy hadn’t told us the total NOR asking us to pull forward since we were done ordering. We said HELLO into the intercom AGAIN! No RESPONSE! So we pull forward to the window. No one was in sight! Thinking he may be cooking out yummy fresh fries we decided to wait. And wait we did…😒 After 30 minutes of waiting for chicken and fries NO EMPLOYEE never came to that window! So we happily drove to Burger King next door! The employee immediately greeted us and served us hot fresh chicken and fries!! Looking across we counted an additional 4 vehicles drive off from Rally’s. Very disappointing when a huge company is paying employees to do nothing! What a waste of resources. Not to mention the amount of money LOST from the vehicles that drove away. This happen 10-23-2025 about 11:30pm.
  • RT
    Rob Thomas
    Oct 14, 2025
    2.0
    This is a pass as there are much better options in the area. The fries were nothing but grease and the food just isn't appetizing like I remember Rally's.
  • LC
    Lisa Cathcart
    Oct 7, 2025
    5.0
    I once ordered a chocolate shake, but got vanilla instead. It was so good, I will never order chocolate again. The Big Buford is fantastic. By the time I get home with it, it's kind of fused? together so I get every ingredients flavor in every bite. Best fast food.

Frequently Asked Questions About Rally's

What are the opening hours of Rally's at 3325 West 86th Street?

Rally's is open from 10:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 3:00 AM Thursday through Saturday.

Does Rally's offer delivery services?

Yes, you can order delivery from Rally's through their online delivery site at https://order.checkersandrallys.com/menu/7210-west-86th-st.