Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold, greasy, or incorrectly prepared items.
Staff Behavior
Numerous reviews highlighted unprofessional behavior from staff, including rudeness and lack of proper training.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in service and food quality.
SD
Sirena Dudgeon
Nov 29, 2025
5.0
YUMMMMMYYY!!!!
BM
Buffie Mead
Nov 28, 2025
5.0
Very good service experience. The food was as good as it gets.😀
AC
Angela Carter
Nov 28, 2025
5.0
Fast, friendly, and polite! The customer service here was excellent from start to finish. My order was taken quickly & Darian was super polite! Everything was fresh and hot! This is honestly the best Rally’s I’ve ever been to. Highly recommend! 10 out of 10!! Passing through from TN! Thank you Darian!
AG
Albena G.
Nov 20, 2025
5.0
I had a crispy chicken sandwich (mayo, lettuce & onions), fries no salt. My sister had a hot dog. Our food was very good.
TP
Toyrie Pettis
Oct 24, 2025
1.0
Craving the famous Rally’s fries yesterday so my friend and myself take the 5 minute drive to the one on Michigan Road by Walmart!
Surprisingly, no one was in the line! Pulling up to the intercom we were immediately greeted and asked to order. All we wanted was some BBQ chicken and a large fry! Once we stopped ordering we realized the guy wasn’t at the monitor plugging in our order. Not thinking nothing of it since it was such an easy order we played it no mind.
We proceeded to ask the total since we had plan to pay in cash. No RESPONSE! We waited about 3 minutes since we were engaged in conversation. Noticing the guy hadn’t told us the total NOR asking us to pull forward since we were done ordering. We said HELLO into the intercom AGAIN! No RESPONSE! So we pull forward to the window. No one was in sight! Thinking he may be cooking out yummy fresh fries we decided to wait. And wait we did…😒 After 30 minutes of waiting for chicken and fries NO EMPLOYEE never came to that window!
So we happily drove to Burger King next door! The employee immediately greeted us and served us hot fresh chicken and fries!! Looking across we counted an additional 4 vehicles drive off from Rally’s. Very disappointing when a huge company is paying employees to do nothing! What a waste of resources. Not to mention the amount of money LOST from the vehicles that drove away.
This happen 10-23-2025 about 11:30pm.
What are the opening hours of Rally's at 3325 West 86th Street?
Rally's is open from 10:00 AM to 2:00 AM Monday through Wednesday and Sunday, and from 10:00 AM to 3:00 AM Thursday through Saturday.
Does Rally's offer delivery services?
Yes, you can order delivery from Rally's through their online delivery site at https://order.checkersandrallys.com/menu/7210-west-86th-st.
What types of meals does Rally's serve?
Rally's serves lunch, dinner, and late-night meals.
What is Rally's dress code?
The dress code at Rally's is casual.
What are some of the specialties I can order at Rally's?
Rally's specialties include their Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What payment options are accepted at Rally's?
Rally's accepts American Express, Cash, Check, Mastercard, and Visa as payment options.
Is there a drive-thru option available at Rally's?
Yes, Rally's offers both drive-thru and take-out services for customer convenience.
Are there other fast food restaurants near Rally's at 3325 West 86th Street?
Yes, nearby fast food restaurants include Burger King, Taco Bell, Chick-fil-A, Chipotle Mexican Grill, and Taqueria El Imperio Del Rey USA, providing various options if you want to try different cuisines.
What services are available near Rally's for vehicle care and maintenance?
Near Rally's, you can find Crew Carwash for car cleaning, Quick Lube Express for oil changes, and automotive repair services to keep your vehicle in good condition.
Which banking and financial services are located near Rally's?
For your banking and financial needs near Rally's, Regions Bank and Western Union are available for banking and money transfer services.