Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 8150 US-31 46227! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 8.4 miles, 8.4 miles, 1.5 miles from Gainbridge Fieldhouse, Lucas Oil Stadium, Greenwood Park Mall. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
3,471 reviews
5 stars
2,185
4 stars
665
3 stars
280
2 stars
154
1 star
187
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the Italian beef and hot dogs, but some noted inconsistencies in quality and preparation.
Service Speed
Many reviews highlighted slow service, with long wait times reported even during off-peak hours.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as rude or unprofessional.
Cleanliness
Several customers mentioned issues with cleanliness, including dirty tables and a lack of staff to clean the dining area.
- DDDrewJan 3, 20261.0I have been to many Portillo’s restaurants. This one is by far the worst I have had, beef sandwich taste like plastic and had way different flavor then all of them. The infamous cake shake not the same. Someone from corporate needs to visit this store and remedy the issue. Very disappointed
- TMThe Traveling ManDec 27, 20254.0Food was pretty good. Service was quick.
- AMAmy MastersonDec 8, 20255.0Introduced the bits ages 7 and 9 to Portillo’s! The chicken tenders were huge and the burger was satisfying. They certainly enjoyed the chocolate cake too. The truck hanging from ceiling amazed them.
- FBFaye BrewerDec 7, 20252.0I come here pretty often and it's usually all good and fine but this time the lady at the window was pretty snappy and my food came wrong and burnt. I would've gone back but I had already got home at the time I noticed, I'm pretty mad b/c I was really hungry and coming off a double at my job.
- SSSean SullivanDec 7, 20251.0I was just there in Greenwood and I had a whitefish sandwich that wasn't in the bag, why I didn't check it is on me. I called them back and they asked me if it was a door dash order? I said no. They hung up. So I paid for a sandwich in drive through I never got. I live 25 min away. Its OK I'll go to Chicago.
Frequently Asked Questions About Portillo’s Indianapolis-IN
What are the opening hours of Portillo’s Indianapolis-IN?
Portillo’s Indianapolis-IN is open daily from 10:00 AM. On Monday through Thursday and Sunday, it closes at 10:30 PM. On Friday and Saturday, it closes later at 11:00 PM.
Is there a drive-through option available at Portillo’s Indianapolis-IN?
Yes, Portillo’s Indianapolis-IN offers a drive-through service with hours matching the restaurant's opening times.
Does Portillo’s Indianapolis-IN offer delivery and catering services?
Yes, customers can enjoy convenient delivery and catering options to have Chicago favorites brought right to their door.
What type of food can I expect at Portillo’s Indianapolis-IN?
You can enjoy authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
What payment methods are accepted at Portillo’s Indianapolis-IN?
Portillo’s accepts major credit cards including American Express, Discover, MasterCard, and Visa. Cash is not required, but debit cards can also be used.
Is Portillo’s Indianapolis-IN family-friendly and accessible?
Yes, the restaurant welcomes families and children. It has wheelchair accessible entrances, parking, seating, and restrooms, along with high chairs available for kids.
Does Portillo’s Indianapolis-IN serve alcohol and late-night food?
Yes, they serve beer and other alcoholic beverages and offer late-night food, with hours extending until 11 PM on Fridays and Saturdays.
Which popular nearby venues are close to Portillo’s Indianapolis-IN?
Portillo’s Indianapolis-IN is located near Gainbridge Fieldhouse, Lucas Oil Stadium, and Greenwood Park Mall, making it a great dining option before or after visiting these popular venues.
Are there nearby shopping and craft stores if I want to shop before or after my meal?
Yes, Michaels and Hobby Lobby are nearby arts and crafts stores, and Greenwood Point is a nearby shopping center, convenient for some shopping around your visit.
What automotive services are available near Portillo’s Indianapolis-IN?
Several automotive related businesses such as Hubler Toyota, Beck Toyota, Tire Barn Warehouse, Car-X Auto Service, and NAPA Express Auto Care are nearby, allowing convenient car care before or after dining.