Portillo’s Indianapolis-IN

4.3
3449 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 8150 US-31 46227! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 8.4 miles, 8.4 miles, 1.5 miles from Gainbridge Fieldhouse, Lucas Oil Stadium, Greenwood Park Mall. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo’s Indianapolis-IN
8150 U.S. 31, Indianapolis, IN
46227, United States

Hours

Reviews

4.3
3,449 reviews
5 stars
2,175
4 stars
657
3 stars
279
2 stars
154
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the Italian beef, Chicago dogs, and desserts, although some noted inconsistencies in seasoning and portion sizes.

Service Speed

Many reviews highlighted slow service, with long wait times reported even during non-busy hours, leading to frustration among customers.

Cleanliness

Several customers expressed concerns about the cleanliness of the dining area, mentioning dirty tables and floors.

Staff Attitude

While some staff members received positive mentions for their friendliness and helpfulness, others were criticized for being unprofessional or unresponsive.

Pricing

Customers noted that the prices are high, with some feeling that the value does not match the cost, especially given the service issues.
  • EK
    Emily K
    4 days ago
    1.0
    Workers are super rude. Waited 25min for our food when it’s basically an empty restaurant. Girl working the counter said she called our order multiple times and she absolutely did not, then tried to argue with me about it. Go to another location. Soggy overpriced food and dirty tables.
  • JB
    Jamie Bennett
    Nov 16, 2025
    5.0
    Got it for take out. Delicious, as always. Don't forget to ask fothe peppers!
  • JC
    Joe Cottingham
    Nov 16, 2025
    5.0
    Ordered the big beef with hot peppers and cheese. Very good.
  • EA
    Eddie Akers
    Nov 15, 2025
    4.0
    Food was good, but not as good as I was lead to believe. Not hardly anyone there and it took forever to get our food.
  • JL
    John Litvin
    Nov 13, 2025
    5.0
    We love this place. Great Italian beef sandwiches and fries. Very fresh.

Frequently Asked Questions About Portillo’s Indianapolis-IN

What are the opening hours of Portillo’s Indianapolis-IN?

Portillo’s Indianapolis-IN is open daily from 10:00 AM. On Monday through Thursday and Sunday, it closes at 10:30 PM. On Friday and Saturday, it closes later at 11:00 PM.

Is there a drive-through option available at Portillo’s Indianapolis-IN?

Yes, Portillo’s Indianapolis-IN offers a drive-through service with hours matching the restaurant's opening times.