Welcome to Portillo’s at 8150 US-31 46227! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 8.4 miles, 8.4 miles, 1.5 miles from Gainbridge Fieldhouse, Lucas Oil Stadium, Greenwood Park Mall. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers generally praised the food, especially the Italian beef, Chicago dogs, and desserts, although some noted inconsistencies in seasoning and portion sizes.
Service Speed
Many reviews highlighted slow service, with long wait times reported even during non-busy hours, leading to frustration among customers.
Cleanliness
Several customers expressed concerns about the cleanliness of the dining area, mentioning dirty tables and floors.
Staff Attitude
While some staff members received positive mentions for their friendliness and helpfulness, others were criticized for being unprofessional or unresponsive.
Pricing
Customers noted that the prices are high, with some feeling that the value does not match the cost, especially given the service issues.
EK
Emily K
4 days ago
1.0
Workers are super rude. Waited 25min for our food when it’s basically an empty restaurant. Girl working the counter said she called our order multiple times and she absolutely did not, then tried to argue with me about it. Go to another location. Soggy overpriced food and dirty tables.
JB
Jamie Bennett
Nov 16, 2025
5.0
Got it for take out. Delicious, as always. Don't forget to ask fothe peppers!
JC
Joe Cottingham
Nov 16, 2025
5.0
Ordered the big beef with hot peppers and cheese. Very good.
EA
Eddie Akers
Nov 15, 2025
4.0
Food was good, but not as good as I was lead to believe. Not hardly anyone there and it took forever to get our food.
JL
John Litvin
Nov 13, 2025
5.0
We love this place. Great Italian beef sandwiches and fries. Very fresh.
Frequently Asked Questions About Portillo’s Indianapolis-IN
What are the opening hours of Portillo’s Indianapolis-IN?
Portillo’s Indianapolis-IN is open daily from 10:00 AM. On Monday through Thursday and Sunday, it closes at 10:30 PM. On Friday and Saturday, it closes later at 11:00 PM.
Is there a drive-through option available at Portillo’s Indianapolis-IN?
Yes, Portillo’s Indianapolis-IN offers a drive-through service with hours matching the restaurant's opening times.
Does Portillo’s Indianapolis-IN offer delivery and catering services?
Yes, customers can enjoy convenient delivery and catering options to have Chicago favorites brought right to their door.
What type of food can I expect at Portillo’s Indianapolis-IN?
You can enjoy authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
What payment methods are accepted at Portillo’s Indianapolis-IN?
Portillo’s accepts major credit cards including American Express, Discover, MasterCard, and Visa. Cash is not required, but debit cards can also be used.
Is Portillo’s Indianapolis-IN family-friendly and accessible?
Yes, the restaurant welcomes families and children. It has wheelchair accessible entrances, parking, seating, and restrooms, along with high chairs available for kids.
Does Portillo’s Indianapolis-IN serve alcohol and late-night food?
Yes, they serve beer and other alcoholic beverages and offer late-night food, with hours extending until 11 PM on Fridays and Saturdays.
Which popular nearby venues are close to Portillo’s Indianapolis-IN?
Portillo’s Indianapolis-IN is located near Gainbridge Fieldhouse, Lucas Oil Stadium, and Greenwood Park Mall, making it a great dining option before or after visiting these popular venues.
Are there nearby shopping and craft stores if I want to shop before or after my meal?
Yes, Michaels and Hobby Lobby are nearby arts and crafts stores, and Greenwood Point is a nearby shopping center, convenient for some shopping around your visit.
What automotive services are available near Portillo’s Indianapolis-IN?
Several automotive related businesses such as Hubler Toyota, Beck Toyota, Tire Barn Warehouse, Car-X Auto Service, and NAPA Express Auto Care are nearby, allowing convenient car care before or after dining.