Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 4537 N Shadeland Ave in Indianapolis, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported poor service, including long wait times, unanswered calls, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked or cold pizzas and incorrect orders.
Management Praise
Some customers praised the manager, Shannon, for her dedication and hard work, noting improvements in service and food quality.
Delivery Problems
Several customers experienced issues with delivery, including orders not arriving, being delivered late, or being handled poorly by delivery drivers.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the food was overpriced for the quality received.
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Yamilette
Feb 19, 2026
1.0
This place is an absolute joke. I placed a delivery order for a pizza and 12 ct traditional wings. I got the pizza, but never the wings that were $21. I called, I left messages, only to get one call back a whole week later from the manager saying I’d get a $20 to my account. Didn’t even get that. don’t waste your time and eat at another location.
SR
Supreme Goddess Rising
Jan 27, 2026
5.0
I gave 5 stars because no matter the weather..the manager Shannon is always there. I've seen her run the store by herself when she could have closed. Thank you for your hard work and dedication. My pizza is always ready to go and delicious ❤️
GB
Glen Beck
Jan 9, 2026
2.0
Sausage tastes foul every time I get a pizza from here.
Everything just keeps going down hill.
Well they weren't that great to begin with.
It's not good tasting food.
This place will be out of business soon and soon all pizza huts will be out of business.
Anyone ever remember when a pizza tastes good.
They're all bad. Trying to save a quarter by using bs ingredients just like every one else
CM
Corn Mono
Nov 3, 2025
1.0
Way too overpriced. You can get more for less, & usually better-tasting too, at Papa John’s, Little Caesar’s, & Dominos. Taste may be my personal opinion, but just under $20 for two personal pan pizzas, & I mean small enough to easily hold in one hand, without the box, is overpriced. It wasn’t justified ‘cause it’s not artesian pizza or anything.
TW
Tammy Wallace
Oct 29, 2025
1.0
Today is my daughter birthday and I order from Here got my order at 2:32 from DoorDash and I’ve been trying to call this Pizza Hut since I receive my order I’ve been calling No answer so I called the Emerson Pizza Hut and talk to Miss Gina. She called this Pizza Hut and Told them that they had a customer have been trying to call them since 232 and it was like 438 when somebody finally answer the phone and when they did, I told them that my order was completely wrong and on top of that I was missing my eight piece boneless Parmesan wings. The guy that answer the phone told me basically he don’t care. It wasn’t his problem. He cannot re-fix the order And hung up on me The most rudest Pizza Hut ever do not order DoorDash from them or do not even go there. Emerson is the best Pizza Hut very professional polite.