Pizza Hut

3.2
582 reviews
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Business Details

1801 S Emerson, Indianapolis, IN
46203, United States
(317) 353-1200
https://locations.pizzahut.com/in/indianapolis/1801-s-emerson
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1801 S Emerson in Indianapolis, IN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1801 S Emerson, Indianapolis, IN
46203, United States

Hours

Reviews

3.2
582 reviews
5 stars
207
4 stars
89
3 stars
80
2 stars
49
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Gina and Alliah for their helpfulness, while others reported rude behavior and unprofessionalism from certain employees.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed the pizza and breadsticks, while others found them undercooked or poorly made.

Delivery Issues

Numerous reports of delayed deliveries, wrong addresses, and poor communication regarding order status.

Cleanliness

Concerns raised about the cleanliness of the restaurant, with some customers noting unsanitary conditions.
  • CS
    Cory Skaggs
    Dec 9, 2025
    3.0
    The dough they used seem different but commercial pizza is commercial pizza
  • SE
    Steven EVERIDGE
    Dec 8, 2025
    5.0
    🔥
  • WC
    William Cash
    Dec 2, 2025
    5.0
    Gina is best manger. Food best i ever had from pizza hut 1801 south emerson location
  • TW
    Tammy Wallace
    Oct 29, 2025
    5.0
    Today is my daughter birthday and I order from Shadeland Pizza Hut Which I order at 2:32 PM and been trying since four but I called the Emerson Way, Pizza Hut and Miss Gina help Me and she reached out to them to tell them that I’ve been calling since 2:32 PM took the time to call and was very polite even if I wasn’t her customer very polite. You could tell that she was really wanted to help me get my order together, which that Shadeland Pizza Hut just told me to deal with it and hung up in my face so I appreciate you Miss Gina for trying to get a hold of somebody to help me take care of this situation I had with the other Pizza Hut. I wish you was in my area where I would’ve ordered from y’all if y’all want great customer service Emerson Pizza Hut is it is where it at again thank you again, Miss Gina.
  • TA
    Tabitha Anderson
    Oct 20, 2025
    5.0
    Outstanding customer service!! Very professional and courteous about my wants the night crew was fantastic!!
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Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Indianapolis?

Pizza Hut is located at 1801 S Emerson in Indianapolis, IN 46203.

What are the operating hours of Pizza Hut on weekdays?

Pizza Hut is open from 10:30 AM to 10:30 PM Monday through Thursday, and until 11:00 PM on Fridays.