At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 8142 EAST SOUTHPORT ROAD for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!
Numerous customers reported issues with incorrect orders, including missing items and wrong toppings.
Customer Service
Mixed feedback on customer service; some praised individual staff members while others experienced rudeness and unhelpful responses.
Food Quality
Inconsistent food quality reported, with some customers receiving burnt or poorly made pizzas, while others enjoyed fresh and tasty meals.
Delivery Issues
Frequent complaints about delayed deliveries and poor handling by delivery drivers.
Cleanliness and Safety
Concerns raised about food safety, including reports of hair in food and unsanitary conditions.
AJ
Andrea Jett
5 days ago
5.0
Placed a large delivery order for approx 35 people on a Saturday during lunch. Order was correct and delivered super fast. The driver was very friendly and helpful as well!
WR
William Russell
Jan 21, 2026
1.0
I’ve ordered from this location quite a few times and normally it’s just.. well.. okay. But I ordered a pizza for the College Football National Championship game. Just a normal pepperoni pizza. About an hour after eating it, I was violently vomiting it all up. Tried calling the store to speak to a manager about it, and was casually placed on hold for about 10 minutes and then the call ended. I’m not the type to leave reviews, and I wouldn’t have if I had the chance to speak to someone about it.
MG
Mike Gann
Jan 18, 2026
1.0
I live close and have ordered dozens of times. They literally have forgotten our drinks and sauces every single time. I also leave notes not to ring my doorbell or knock, because I have loud dogs. Additionally, I use a table with huge block letters thay says the same to block the sidewalk to my front door, but the delivery drivers have walked through my flowerbed to ring the bell. This time our pizzas look like they were cut by Michael J Fox. Hands down the worst Papa Johns by far.
JS
Jeremy Sidwell
Jan 11, 2026
1.0
Placed a order, 2 medium pizzas, one new york crust, the other original, and added cheese bread. Picked up at 3pm on monday, knowing they were slow i figured it would be smooth, picked it up got it home and i realized there was no cheesy bread, they forgot it, and both crusts were original. My thought is: they were slow, not many orders coming in how do you mess it up? I go a survey left a bad review asked for a email response and nothing. So my advise to you is check each box if your picking it up, make sure you get what you pay for. Seems this location can care less based on them not even emailing me back to apologize.
DL
Dusty Langley
Dec 14, 2025
1.0
Don’t order online and expect it to be ready at the given time you get. I put it my order in and I arrived a little after it said it was ready only to get told I had to wait. So it seems they are unable to keep up with the business they get. I’m now 10 minutes past the time I was supposed to be here and I still don’t have my order.