Papa Johns Pizza

3.6
168 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 10598 N COLLEGE AVE for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10598 N COLLEGE AVE, Indianapolis, IN
46280, United States

Hours

Reviews

3.6
168 reviews
5 stars
85
4 stars
18
3 stars
16
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported poor service and lack of communication regarding order issues.

Order Accuracy

Multiple reviews indicated frequent issues with incorrect orders, including wrong toppings and missing items.

Delivery Issues

Numerous complaints about late deliveries, with some orders arriving cold or not at all.

Food Quality

Mixed feedback on food quality; some customers enjoyed their pizza while others reported undercooked or poorly made items.

Atmosphere and Cleanliness

Some customers noted cleanliness and a pleasant atmosphere, while others expressed concerns about staff smoking near the entrance.
  • CH
    Craig Hill
    Nov 10, 2025
    3.0
    Been ordering here for over a decade. You changed your tomatoe sauce to something that is acidic or base or something not so good. And dint appreciate it when the door dash guy leaves the pizza on the concrete cools porch without ringing the door bell or knocking on the door when the order says "Hand it to me".
  • BK
    Brandon Kollar
    Nov 10, 2025
    5.0
    Great help, I called in for a lunch and learn order and they started it while I was on the phone.
  • KC
    Katie Cipriani
    Oct 18, 2025
    5.0
    I ordered a pizza around 11:30 pm tonight. I got a notification that it would be delivered through DoorDash (which i have the WORST luck with). An hour goes by, no update on the order. I called the store and spoke to Chris, who was extremely kind. He said the order had been ready but they were just waiting on a dasher to pick it up. Honestly at that point, I figured I wasn’t going to get my order. 20 minutes later (12:50 am at this point) Chris calls me back to tell me he confirmed a driver was on the way. He apologized profusely and said he was going to remake the pizza so it was fresh. He went above and beyond, especially as they were 10 minutes from closing and the entire situation was out of his control. Thank you Chris!!!
  • AC
    Andrew Calloway
    Aug 31, 2025
    2.0
    Went in to the store today, no menus anywhere displaying available food or prices. Stood there for about 30 seconds, no employees. Did this place close down and someone just forgot to lock up?
  • JS
    Jessica Small
    Jul 28, 2025
    2.0
    Eh. The people are nice. The atmosphere is fine. But they constantly get the crust type wrong and don't ever actually give "extra sauce." They barely give regular sauce. It's cheese on bread with bubbled up dry spots. I only go to this location when it's the closest one. I'm usually closer to another location with HORRIBLE service and longer than acceptable service times, but the pizza is always correct. In my last order at this location, I ordered 2 New York style crust pizzas with extra sauce, clean cut (I have food allergies). What I got was 2 regular crust pizzas with too much sauce at the crust but dry throughout the main part of the pizza (like cheesy bread, not pizza). There were a couple of bites with very little sauce under the cheese, but most of it was literally just cheesy bread. It wasn't "little sauce" by my standards because I get extra sauce, it was really almost no sauce except for at the crust. I only get extra because we always have leftovers and reheating it makes it dry without extra sauce. And now I have to worry about whether or not they actually did a clean cut. This is my fourth time ordering from this location since Spring, and it has only gotten worse. This is not the first time they messed up the crust and not even the second time they barely gave any sauce throughout the pizza. I think I'll just start going down Meridian into Indianapolis for the next closest Papa John's when I'm on that side of town. Or order from a different pizza place entirely. If you report an incorrect order online, they'll never reach out to correct it. Save yourself some money if you plan on getting anything other than regular crust or if you actually want sauce on your pizza.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 10598 N College Ave?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I order pizza online for delivery or carryout from this location?

Yes, you can order online for delivery or carryout via the Papa Johns website or app using the provided order links.