At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 10537 E WASHINGTON ST for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of complaints.
Order Accuracy
Frequent issues with incorrect orders, missing items, and delays in delivery or pickup.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported undercooked or poorly made pizzas.
Cleanliness
Concerns about sanitation practices among staff, including lack of gloves and hair nets during food preparation.
Timeliness
Many customers experienced long wait times for orders, both for delivery and in-store pickups.
SN
Sara Norman
6 days ago
3.0
They make great Pizza's - from time to time! This wasn't one of those times. My Pizza arrived way over cooked, brown and dried up from over baking. The other pizza was under baked. Needless to say we tried a piece of each and then the pizza box and all went into the trash. I'm sincerely hoping this does not happen again, it's too expensive to throw money into the trash. I may have to try some other Pizza places, it's just hard to leave Papa John's
JS
Jennie Smothers
Nov 9, 2025
1.0
Ordered garlic parm stix...they were tiny ....no garlic parm at alll,,they were completely alll uncooked dough!!!
MH
Melinda Herbert
Oct 31, 2025
1.0
I placed an online order for delivery didn’t get my 2 liter said would send it back out never got it. Now they are closed asking me to call back tomorrow to speak to the manager. Which the manager this evening was very rude when speaking to her. Wonder how corporate would handle it.
LM
Laura M
Sep 15, 2025
5.0
I placed my order online and I got to the restaurant a little bit early and my food was still cooking. There was an associate there named Kirsten. It seemed like she was by herself. She had a big smile and was so friendly. I let her know I was going to wait in my car until the pizza was ready. About 5 minutes later I looked over and she was standing at my car window with my order. I didn't even have to go back in the restaurant. I thought that was really nice of her. 100% will go back to that location. I just moved to a new neighborhood and haven't gone to this location but one other time. Kirsten made my experience a positive one. My medium pizza and breadsticks were cooked to perfection.
CM
Chris Mikkelson
Aug 29, 2025
1.0
Ordered carryout for 7:15pm off mobile app. Get there at 7:15, order not ready or they probably gave it to someone else. Stand there for 10 minutes, still no order after they emailed me claiming it was ready. Wasted my time for nothing, I just walked out. Never coming back.
What are the delivery hours for Papa Johns Pizza in Indianapolis?
Papa Johns Pizza delivers from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What time can I pick up my pizza from Papa Johns Pizza?
Takeout is available from 10:00 AM to 11:40 PM Sunday through Thursday, and until 12:40 AM on Fridays and Saturdays.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns Pizza offers no-contact delivery services for your safety and convenience.
Where is Papa Johns Pizza located in Indianapolis?
Papa Johns Pizza is located at 10537 E Washington St, Indianapolis, IN 46229.
How can I order pizza online from this Papa Johns location?
You can order online for delivery or carryout through their website or the Papa Johns app. Delivery orders can be placed at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/1032?utm_source=google&utm_medium=map-listing&utm_campaign=order-online-delivery
What types of food does Papa Johns Pizza in Indianapolis serve?
They serve pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Are there any special hours or closures for holidays at Papa Johns Pizza?
Papa Johns Pizza is closed on December 25, 2024. On December 24 and 31, 2024 and January 1, 2025, they are open from 10:00 AM to midnight.
What nearby places can I visit before or after grabbing pizza at Papa Johns on E Washington St?
You can visit the nearby Rascal's Fun Zone amusement park for family fun, the Cinemark Washington 8 cinema for a movie, or shop at Dollar Tree and Party City for party supplies and essentials.
Is there a nearby dentist if I want to schedule an appointment close to Papa Johns Pizza?
Yes, Eastside Family Dentistry is a nearby dental office close to Papa Johns Pizza on E Washington St.
What are some nearby dining options in case someone wants a different cuisine near Papa Johns Pizza?
Nearby dining options include Soul Food Shack for American cuisine, Panda for Chinese food, and Krab Kingz for seafood.