Papa Johns Pizza

3.3
243 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 10537 E WASHINGTON ST for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10537 E WASHINGTON ST, Indianapolis, IN
46229, United States

Hours

Reviews

3.3
243 reviews
5 stars
97
4 stars
36
3 stars
20
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of complaints.

Order Accuracy

Frequent issues with incorrect orders, missing items, and delays in delivery or pickup.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported undercooked or poorly made pizzas.

Cleanliness

Concerns about sanitation practices among staff, including lack of gloves and hair nets during food preparation.

Timeliness

Many customers experienced long wait times for orders, both for delivery and in-store pickups.
  • SN
    Sara Norman
    6 days ago
    3.0
    They make great Pizza's - from time to time! This wasn't one of those times. My Pizza arrived way over cooked, brown and dried up from over baking. The other pizza was under baked. Needless to say we tried a piece of each and then the pizza box and all went into the trash. I'm sincerely hoping this does not happen again, it's too expensive to throw money into the trash. I may have to try some other Pizza places, it's just hard to leave Papa John's
  • JS
    Jennie Smothers
    Nov 9, 2025
    1.0
    Ordered garlic parm stix...they were tiny ....no garlic parm at alll,,they were completely alll uncooked dough!!!
  • MH
    Melinda Herbert
    Oct 31, 2025
    1.0
    I placed an online order for delivery didn’t get my 2 liter said would send it back out never got it. Now they are closed asking me to call back tomorrow to speak to the manager. Which the manager this evening was very rude when speaking to her. Wonder how corporate would handle it.
  • LM
    Laura M
    Sep 15, 2025
    5.0
    I placed my order online and I got to the restaurant a little bit early and my food was still cooking. There was an associate there named Kirsten. It seemed like she was by herself. She had a big smile and was so friendly. I let her know I was going to wait in my car until the pizza was ready. About 5 minutes later I looked over and she was standing at my car window with my order. I didn't even have to go back in the restaurant. I thought that was really nice of her. 100% will go back to that location. I just moved to a new neighborhood and haven't gone to this location but one other time. Kirsten made my experience a positive one. My medium pizza and breadsticks were cooked to perfection.
  • CM
    Chris Mikkelson
    Aug 29, 2025
    1.0
    Ordered carryout for 7:15pm off mobile app. Get there at 7:15, order not ready or they probably gave it to someone else. Stand there for 10 minutes, still no order after they emailed me claiming it was ready. Wasted my time for nothing, I just walked out. Never coming back.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Indianapolis?

Papa Johns Pizza delivers from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

What time can I pick up my pizza from Papa Johns Pizza?

Takeout is available from 10:00 AM to 11:40 PM Sunday through Thursday, and until 12:40 AM on Fridays and Saturdays.