At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 3915 South Madison Ave for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!
Many customers praised the pizza for being hot, fresh, and delicious, although some reported issues with undercooked or poorly made items.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others reported rude behavior and unprofessionalism.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or items not being prepared as requested.
Delivery Issues
Numerous reviews highlighted problems with delivery, including late arrivals, cold food, and orders being sent to the wrong address.
Atmosphere
Some customers noted a lack of cleanliness and professionalism in the store environment, impacting their overall experience.
LL
Lyndsay Lightcap
Sep 7, 2025
5.0
You have to double check the order but usually everything comes correctly. The food is top quality even reheated. I live less than two miles away but cannot drive all the time and refuse to walk... (disabled). The place I live is really complicated but they handle directions like champs each time. The food is scorching fresh hot and they are always kind. We always get 16 wings, two big pizzas sometimes multiple toppings, and other sides, and pop. It is around 60/65 which is really good price. Tip driver 10 for being awesome. I only gave a three star for atmosphere because my friend stated when she was in the building once that she struggled to order and they were nice but rushed and short. Her order had to be fixed for something simple. I have never had anything but 5 star service.
RT
River Boyce (TheBoycer)
Aug 11, 2025
5.0
Thank you to the wonderful staff at this location for sending out a 2nd Order for delivery after my first was kept by the dasher who was supposed to deliver it. They made sure to remedy the situation and get another order out to me when I'm sure they were close to cleaning up for the night. Great people, great pizza.
GK
Gerri kelly
Jul 5, 2025
5.0
I just wanted to thank the young lady that helped me today. And her boss!!! Highly impressive boss of hers just effortlessly solved a difficult issue that I had online ordering! I have a broken knee and fractured ankle and my son loves Papa John's so much that's the only pizza he will eat ...if you want great food and excellent customer service this location is the best!!! Thank you again blessing to all of you❣️🤗🥰 VA beach va Geraldine
SM
Snowy Master
Jun 17, 2025
5.0
Manager helped me with my order which was having issues through door dash. I think her name was Derloria (Sorry if I said it wrong!) But they were amazing with the help over the phone, and will for sure be ordering from this location in the future! Thanks Papa John's team for your help!
What are the delivery hours for Papa Johns Pizza in Indianapolis?
Pizza delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and Friday and Saturday from 10:00 AM to 1:00 AM.
Can I order pizza for carryout and what are the takeout hours?
Yes, carryout is available daily from 10:00 AM to 11:40 PM Monday to Thursday and Sunday, and until 12:40 AM on Friday and Saturday.
Does Papa Johns Pizza in Indianapolis offer no-contact delivery?
Yes, they provide no-contact delivery service to ensure a safe ordering experience.
How can I place an order for delivery or carryout at this Papa Johns location?
You can order online for delivery or carryout using their website or mobile app available on iOS and Android.
What types of food products are available at Papa Johns Pizza Indianapolis?
They offer pizzas, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any special hours during holidays?
Papa Johns is open on December 24, 2024, and December 31, 2024, from 10:00 AM to midnight, closed on December 25, 2024, and open on January 1, 2025, from 10:00 AM to midnight.
What nearby places can I visit before or after getting pizza from Papa Johns on South Madison Ave?
You might visit Laundry Plus laundromat, Happy Nails beauty salon, or enjoy a meal at Great China Buffet or Don Juan Taqueria, all close by.
Is there a gym near Papa Johns Pizza Indianapolis where customers can work out after ordering?
Yes, Anytime Fitness gym is located nearby and can be a good option to visit after your pizza order.
Are there other dining options near Papa Johns on South Madison Ave?
You can also find Friend's Diner for American food, The Wit Theater for entertainment and food, Enzo Pizza for Italian, Taco Bell for Mexican fast food, and Subway for sandwiches close to Papa Johns.
How can customers use public places near Papa Johns to facilitate their visit?
Customers can use nearby Speedway gas station for fuel or convenience items, visit Dollar Tree for shopping, or access services like Western Union money transfer during their trip to Papa Johns, making the visit more convenient.