Papa Johns Pizza

2.9
213 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 5035 W 71ST ST. for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5035 W 71ST ST., Indianapolis, IN
46268, United States

Hours

Reviews

2.9
213 reviews
5 stars
73
4 stars
23
3 stars
13
2 stars
15
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and poor management.

Order Accuracy

Frequent complaints about incorrect orders and issues with order cancellations, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed the pizza while others found it undercooked, poorly made, or lacking toppings.

Cleanliness and Safety

Concerns raised about hygiene practices, including staff not wearing gloves while handling food.

Delivery Issues

Numerous reports of late deliveries and poor communication regarding order status.
  • LI
    Lynne Iwanski
    3 days ago
    5.0
    Robert earned an A+++ for customer service! On one of the busiest pizza nights, before the Peach Bowl, this place was packed, with screen after screen of orders. The team was working smoothly and with urgency. Robert showed great leadership by example.
  • JC
    Juliocesar Chagoyaperales
    Oct 4, 2025
    5.0
    Sin quejas
  • PS
    Parker Shortridge
    Oct 3, 2025
    1.0
    This Papa Johns is NOT in the business of making money. Multiple days placing orders of $500 with $60+ tip for the driver to drive less than 5 minutes down the road. The employee states they are the only one there, and the General Manager won't answer calls or texts? This place clearly isn't in the business of turning a profit, or making pizza. SAD!
  • WM
    Wayne McCoy
    Aug 19, 2025
    5.0
    Placed order on line with pickup. Upon arriving order was ready, on time, however it was incorrect. Both employees were apologetic and said they will make a new one that would be correct. It seems less than 10.min and had hot fresh correct order. Thanks guys

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Indianapolis?

Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order pizza for carryout at this Papa Johns location?

Yes, you can order carryout with pickup hours from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.