Papa Johns Pizza

2.9
210 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 5035 W 71ST ST. for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5035 W 71ST ST., Indianapolis, IN
46268, United States

Hours

Reviews

2.9
210 reviews
5 stars
70
4 stars
23
3 stars
13
2 stars
15
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and cancellations, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked or poorly made pizzas.

Staffing Issues

Several reviews mentioned that the location appeared understaffed, contributing to long wait times and service delays.

Cleanliness Concerns

Customers expressed concerns about hygiene practices, including staff not wearing gloves while handling food.
  • JC
    Juliocesar Chagoyaperales
    Oct 4, 2025
    5.0
    Sin quejas
  • PS
    Parker Shortridge
    Oct 3, 2025
    1.0
    This Papa Johns is NOT in the business of making money. Multiple days placing orders of $500 with $60+ tip for the driver to drive less than 5 minutes down the road. The employee states they are the only one there, and the General Manager won't answer calls or texts? This place clearly isn't in the business of turning a profit, or making pizza. SAD!
  • WM
    Wayne McCoy
    Aug 19, 2025
    5.0
    Placed order on line with pickup. Upon arriving order was ready, on time, however it was incorrect. Both employees were apologetic and said they will make a new one that would be correct. It seems less than 10.min and had hot fresh correct order. Thanks guys
  • RG
    Ricardo Gonzalez
    May 29, 2025
    5.0
    Truck driver from here. Showed up they were swamped but the night crew Amber /lelahon were super friendly (DESPITE BEING SWAMPED). They were fast and courteous. I have eaten out pretty much everywhere in the US, and I've had a handful of pleasant.THIS IS WAS ONE OF THEM
  • BF
    Blake French
    May 1, 2021
    1.0
    Awful service. Ordered a pizza and never received after an hour. When we called again they said it hadn't been main.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Indianapolis?

Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order pizza for carryout at this Papa Johns location?

Yes, you can order carryout with pickup hours from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.