Papa Johns Pizza

3.2
568 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 955 Indiana Avenue for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
955 Indiana Avenue, Indianapolis, IN
46202, United States

Hours

Reviews

3.2
568 reviews
5 stars
221
4 stars
69
3 stars
55
2 stars
37
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and unacknowledged orders.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items and incorrect orders.

Management Concerns

Several reviews highlighted unprofessional behavior from management and staff, contributing to a negative customer experience.

Delivery Problems

Customers frequently experienced issues with delivery, including wrong orders, late arrivals, and lack of communication.
  • DB
    D P (DP da Barber)
    Dec 29, 2025
    2.0
    I ordered on the app. I called the restaurant about 10 minutes after the ETA the app stated.The lady that answered the phone put me on hold for about 5 minutes & when she did get back on the phone all she said was, "it's about to be on the way". 5 minutes later the $ was refunded to my bank card and I had to reorder!
  • BM
    Bryce Martin
    Dec 14, 2025
    1.0
    Worst experience of my life. He would not let us in in -4 degree weather and made us stand in the drive through even though our pizza was all ready and made. By the time that we got our pizza and wings they were luke warm at best, mind you we walked there because its a 15 minute walk so we still had to walk back and by the time we got back the pizza was ice cold. Worst part of it all the guy serving us could tell we were upset and cracked a joke thinking it would be funny in sub zero tempatures after making us wait.
  • JJ
    Jermiaha Johnson
    Dec 14, 2025
    1.0
    the staff was very rude and didn’t allow us to come in and pick up the food. terrible experience, if you can go to another store, do so.
  • MJ
    Matt Jewell
    Dec 12, 2025
    1.0
    I've had an issue with every order and when I call it seems like I'm not the only person that day to have called about an issue...
  • JL
    jasmin lacy
    Nov 21, 2025
    1.0
    Terrible service ordered online for carry out got the notification. My order is ready arrived at the restaurant. They didn’t have my order. Apparently they gave it away. I had to sit there and wait for them to make my order again so when I asked, could I just get a 2 liter for my inconvenience? They told me no I’ll have to pay for it. Terrible and it was filthy, never again.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza delivery service in Indianapolis?

Papa Johns Pizza offers delivery from 10:00 AM to midnight most days, extending to 1:00 AM on Fridays and Saturdays.

Can I order Papa Johns Pizza for takeout, and what are the hours?

Yes, takeout is available daily from 10:00 AM to 11:40 PM, with extended hours until 12:40 AM on Fridays and Saturdays.