Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 955 Indiana Avenue for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.2
559 reviews
5 stars
219
4 stars
69
3 stars
55
2 stars
37
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to address complaints effectively.
Food Quality
While some customers enjoyed the pizza, there were frequent complaints about undercooked items, cold food, and incorrect preparation.
Staff Behavior
Several reviews noted unprofessional behavior from staff, including being on their phones, arguing with customers, and a lack of basic customer service etiquette.
Delivery Issues
Customers experienced significant delays with delivery, often receiving cold food or wrong orders, particularly when using third-party services like DoorDash.
- JLjasmin lacy3 days ago1.0Terrible service ordered online for carry out got the notification. My order is ready arrived at the restaurant. They didn’t have my order. Apparently they gave it away. I had to sit there and wait for them to make my order again so when I asked, could I just get a 2 liter for my inconvenience? They told me no I’ll have to pay for it. Terrible and it was filthy, never again.
- CMChase McCrocklinNov 16, 20251.0The worst experience ordering takeout pizza I have ever had. Got into line whenever the order status was marked as “ready”. Pulled up to the window and told them my name and then proceeded to wait 25 minutes for another worker to finally bring the pizza over to the window. The entire time, watching the staff on their phones, talking with each other, etc. having zero customers in the store. Completely confusing why they mark the orders ready and have you wait forever at the window, creating a MASSIVE line.
- AKAli KazmiNov 8, 20255.0Best comfort food
- KGKALYAN NANDA GOUDNov 6, 20251.0For a carry out order which was ready and i waited 3 mins to see a person and they came and took the cash and went inside and no one came out to hand me the order it took them literally 15 mins need to train your employees the word called ‘customer service’ Treating paying customers like an inconvenience is unacceptable.
- AHAngi HillOct 22, 20255.0I cannot recommend this place enough. As anyone that knows me is aware, I'm not typically a chain person. I like supporting local. However, this store went above and beyond for me and my employees. We had placed a large order and they worked with me on a price that was within budget and helped us save money while still serving our students. Long story short, we ended up having to cancel the order at the last moment due to a miscommunication issue. The error was 100% our fault and yet, they allowed us to make this change. We bought and picked up the pizzas that had already been made and were very gracious to us. I felt incredibly bad for having to change the order at the last minute, but they were so professional and helpful to us. I will definitely be going back to them more now as they totally deserve it and earned my repeat business. Yes, I know that cancelling at the last minute is not fair to them. I get it. And if I could have still bought all of the pizzas, I would have, but my hands were tied. I am beyond grateful, as was my department and company, that they were able to help us out. Thank you again management and all of your staff for your hard work, dedication and still greeting us with a smile.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for Papa Johns Pizza delivery service in Indianapolis?
Papa Johns Pizza offers delivery from 10:00 AM to midnight most days, extending to 1:00 AM on Fridays and Saturdays.
Can I order Papa Johns Pizza for takeout, and what are the hours?
Yes, takeout is available daily from 10:00 AM to 11:40 PM, with extended hours until 12:40 AM on Fridays and Saturdays.
Does Papa Johns Pizza offer contactless delivery?
Yes, Papa Johns Pizza provides no-contact delivery service for your safety and convenience.
What types of food products does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Indianapolis?
The restaurant is located at 955 Indiana Avenue, Indianapolis, IN 46202, United States.
Can I order Papa Johns Pizza online for delivery or pickup?
Yes, you can order online for delivery or carryout via their official ordering links and mobile apps available on iOS and Android.
What are some nearby places to Papa Johns Pizza that I might want to visit before or after my meal?
Nearby places include Donatos Pizza, Taco Bell, Best Taste Chinese Buffet, Pizza Hut Express, and Cancer Survivor's Park, offering a variety of dining and recreational options.
Are there other pizza restaurants near Papa Johns Pizza in Indianapolis?
Yes, nearby pizza options include Donatos Downtown (10th & Indiana), Blaze Pizza, Marco's Pizza, Toppers Pizza, and Pizza Hut Express.
How can nearby transit or landmarks help me find Papa Johns Pizza?
Landmarks like Indiana Flats & Townhomes and nearby ATMs such as Huntington Bank ATM (Walk Up) can assist with orientation when visiting Papa Johns Pizza.
Does Papa Johns Pizza participate in any social media or offer promotions?
Yes, you can find deals and specials on their website and follow them on Facebook (@PapaJohnsPizzaIndianapolisIN1000), Instagram (@papajohns), and Twitter (@PapaJohns).