Papa Johns Pizza

3.7
354 reviews
Get DirectionsCallWebsite

Business Details

5500B EMERSON WAY, Indianapolis, IN
46226, United States
(317) 254-8282
https://locations.papajohns.com/united-states/in/46226/indianapolis/5500b-emerson-way?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 5500B EMERSON WAY for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5500B EMERSON WAY, Indianapolis, IN
46226, United States

Hours

Reviews

3.7
354 reviews
5 stars
156
4 stars
83
3 stars
30
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked, soggy, or poorly prepared pizzas, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted long wait times, poor customer service, and unprofessional staff behavior.

Delivery Problems

Customers frequently experienced issues with delivery, including wrong orders, delays, and lack of communication.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, particularly highlighting specific staff members.
  • LL
    LM
    Dec 31, 2025
    1.0
    I don't mind that my carry-out order wasn't even made and was passed the allotted time (6:34-6:44p) by the time i arrived. It is NYE at 7p. However, what i do have an issue with is noone is wearing any head protection nor gloves. An the woman with the long braids who is taking the pizzas out the ovens had her hand around her mouth and wiping it as she uses a remote to change something on the TV. We are just gonna pray EXTRA hard over our food. Cause I saw her touch the pizzas (everyone's pizzas) with her bare hands to slide them in the boxes. Workers were more interested in their phones, the TV, the music, and teaching a kid who is not even old enough to work how to do things...than getting stuff out for the very filled lobby area.
  • WK
    William Kelly
    Dec 17, 2025
    3.0
    Just ok
  • MR
    Michelle Reeves
    Dec 14, 2025
    1.0
    My husband ordered 2 medium pizzas and thwy looked very small didn't even come close to size of box and supposed to have 8 pieces and one of the pizzas was not 8 I measured it just out of curiosity on how big it was and wasn't even 10 inches . The 2nd pizza was not 12 inches either bit under. Their was barely any sauce on them . And dough was under cooked . Order the all meats for one and all the cheese for other . On the meat one cpulnt handle find a pepperoni and looked like someone just grabbed a handful of ham and threw it on . This was the worst pizza I have ever had. And I have ate at all thw pizza places around. Sad to say even dominoes would of been better.
  • MB
    Mitchell Bell
    Dec 9, 2025
    5.0
    Great Service, food on time, fresh.
  • SS
    Shell
    Nov 28, 2025
    2.0
    Nasty food nasty employees
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 5500B Emerson Way, Indianapolis?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I pick up my order from Papa Johns Pizza and what are the takeout hours?

Yes, carryout is available Monday to Thursday and Sunday from 10:00 AM to 11:40 PM, and on Friday and Saturday until 12:40 AM.