Papa Johns Pizza

Reviews

• RR

  rikkihumes1

  Nov 1, 2025
  1.0
  Waiting 1.5 hours as of now and still waiting. My dasher said it’s 10 people in front of him and and that they messed up a stack of pizzas already I only ordered a med pizza wings and cheese sticks. And a drink. I’ll be calling in the morning this is crazy work I will edit and let y’all know what happen
• CN

  Crystal Newborn

  Oct 6, 2025
  4.0
  The food is always great and on time when I pick up
• OM

  Oscar Mckee

  Oct 3, 2025
  1.0
  I only have 1 word...terrible...called in my order and still waited.
• JC

  Jason Clouse

  Sep 26, 2025
  2.0
  SERVING UNDER COOKED PIZZA TONIGHT AND ASED FOR WELL DONE. Mo and Rons working tonight.
• DD

  Dee Davis

  Sep 11, 2025
  1.0
  I waited 45 minutes for a pickup order at Papa John's, only to leave without the pizza ever being made. While waiting, I witnessed several disturbing hygiene practices that raise serious concerns. The problem is that this is not the first time I've witnessed this. One female employee: *Lifted her shirt, exposing her midsection and chest, to remove pizza pans from the oven. *Constantly adjusted her jeans, touching her waistline and skin, then resumed handling food. *Wiped her hands on the butt of her jeans before and after handling the pizza and other food items. *Frequently scratched her scalp, face, and nose, and continued food prep with bare hands. Both she and a male employee handled banana peppers, pizza dough, chicken nuggets, and wings with no gloves. When pizza pans fell to the floor—some even landing in the trash can—she kicked them aside and later returned them to a rack without washing. I've posted pictures of this below. After 30 minutes, I asked about my order. The same female employee responded rudely, saying, “It’ll be ready when it’s ready,” and falsely claimed others had been waiting longer. She shouted that DoorDash orders “aren’t important” and told me to cancel it, saying that’s what she tells all DoorDash customers. When I insisted that DoorDash customers are paying customers too, she walked away. The male employee—who I later found out is a manager—turned to me and started laughing uncontrollably. After watching multiple customers receive their orders ahead of me, I asked again. She confirmed the name was there but said she didn’t know if or when it would be made. It became clear they had no intention of fulfilling the order. I eventually left, with no pizza. I called the store afterward and was shocked to learn that the employee who laughed at me is indeed a manager. The person I spoke with apologized, but offered no resolution. Absolutely unacceptable customer service, and more importantly, unsanitary food handling practices that should be addressed immediately.

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