Papa Johns Pizza

3.3
272 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 8437 DITCH RD for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
8437 DITCH RD, Indianapolis, IN
46260, United States

Hours

Reviews

3.3
272 reviews
5 stars
110
4 stars
33
3 stars
31
2 stars
21
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for friendliness while others were criticized for rudeness and lack of professionalism.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality reported; some customers enjoyed the pizza while others received undercooked or poorly prepared items.

Delivery Issues

Numerous complaints about late deliveries, wrong orders, and issues with third-party delivery services like DoorDash.

Cleanliness

Concerns raised about staff hygiene practices and cleanliness in the kitchen.
  • TF
    The Wealth Factor
    Nov 16, 2025
    1.0
    They rushed my order and no one double checked it. There was paper inside of my pizza that I was getting for my son
  • CM
    c.c M.
    Oct 31, 2025
    2.0
    There was hair on my pizza and no one wear hair nets 😞 there was not a lot of sauce on the pizza
  • MJ
    Meety J
    Oct 2, 2025
    1.0
    Do not order from this place! My delivery driver Victor, opened my front door, on his own, and yelled into my house about a tip!!! I did not give him permission to open my door! He was very aggressive and angry I was very scared! I did not realize I didn’t leave a tip, I was going to give him cash until he opened my front door wide to yell at me! He also refused to give me my Soda! Very toxic and hostile! My children and I did not need this
  • TT
    Taco
    Jun 17, 2025
    1.0
    Ordered our normal food order from the store. Boxes came soaked with grease because the breadsticks had what i'm assuming is a gallon of oil poured on them. The sausage pizza had an airbubble 1/4th the size of the pizza We also ordered 4 2 liters 1 Dr pepper, 1 mntn dew, 1 Pepsi, 1 stary (caffeine free option) gave us 2 mtn dews because they were out of stary (never called to ask) Josh the opening manager was rude on the phone when I tried to ask him what we could do to make it right, he told me to bring the food to store and he would remake it, when I explained that I don't have a vehicle he hung up on me so I proceeded to call back and ask when the store manager would be in and he said I could complain online and hung up on me again I have photos but this doesn't have an option to post them thanks hope to hear from the gm order name Zack Order #1224186885 I'm not sure if it's just an issue with this manager but we rarely have issues with our order, the drivers know us and always greet with a smile, we always tip well, and always try to be kind as we are both GMs for another pizza franchise so we understand lateness and things like that stores get busy (mind you this was 11:30am)
  • LK
    Lori Ketcherside
    Jun 5, 2025
    5.0
    Food was great! Brandy took the time to make sure we had everything before we left. Food was hot and ready the time they said it would be!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 8437 DITCH RD, Indianapolis?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

What are the takeout hours for the Papa Johns Pizza location in Indianapolis?

Takeout is available Monday through Thursday and Sunday from 10:00 AM to 11:40 PM, and on Friday and Saturday from 10:00 AM to 12:40 AM.