At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 5113 West Washington Street for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!
Many customers reported rude or unhelpful staff, with several instances of poor management and lack of professionalism.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with food preparation.
Food Quality
Mixed reviews on food quality; some praised the pizza while others noted it was cold, poorly made, or visually unappealing.
Speed of Service
Customers frequently mentioned long wait times for orders, both for pickup and delivery.
Cleanliness
Concerns raised about food handling practices, including staff not wearing gloves or hair nets.
KG
Kristina Genung
Nov 4, 2025
1.0
The wife gave us the wrong pizza. And perfectly and not perfectly cut.
LC
LilFace Cuzz
Oct 15, 2025
5.0
Despite the low stars my experience was great food was hot, accurate, and done before I arrived & the guy cashier was friendly and quick soon as I walked in I would recommend this location
MB
MARIA BAUTISTA
Oct 13, 2025
5.0
I love the deals, the people working there are always very nice
RH
Ryan Is Too High
Sep 13, 2025
1.0
Food came out okay but the staff is very rude. The manager doesn't care about his store. A customer walked in and very politely asked about his order and the manager looked at him with a nasty look on his face and said its not ready. On top of all that a staff member was yelling at the manager about how poorly he ran his shift and never had anything ready for the start or end of the shift. Poor staff but good food.
RB
Rosetta Brown
Sep 4, 2025
1.0
Pizza delivered box unsealed took it back, see pizza being delivered in red bag asked y mine was not driver grabbed mine out his back seat, gurl at the store says she told him he needed a bag but gave my pizza to him without one, the other gurl says yeah they have to have a bag next time or they can’t get the delivery. So now Im standing waiting, and watching dude roll cheese in the dough with no gloves, no hair net on. She said they dont have to wear either. Oh ok just refund me my money. PapaJohns West Washington st. Why have on an apron but no glove or hair net preparing food I know its hair all in people food. 1st and last time.
What are the regular delivery hours for Papa Johns Pizza at 5113 West Washington Street?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Can I place a carryout order at Papa Johns Pizza, and what are the hours?
Yes, carryout orders are accepted daily from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.
Does Papa Johns Pizza offer no-contact delivery service?
Yes, they provide no-contact delivery service for customer safety and convenience.
Where can I order Papa Johns Pizza online for delivery or carryout?
You can order online for delivery or carryout at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/235 and https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/235 respectively.
Are there any special holiday hours I should be aware of at Papa Johns Pizza?
The store is open from 10:00 AM to 12:00 AM on December 24 and 31, closed on December 25, and open from 10:00 AM to 12:00 AM on January 1.
What types of food products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Is Papa Johns Pizza at 5113 West Washington Street located near any other restaurants?
Yes, nearby restaurants include China Inn, Burger King, Wendy's, and McDonald's, providing various dining options in the area.
How can nearby places such as Kroger or Dollar Tree enhance my visit to Papa Johns Pizza?
You can conveniently shop for groceries or essentials at Kroger or Dollar Tree nearby before or after enjoying your pizza at Papa Johns.
Are there financial or service centers close to Papa Johns Pizza that customers might find useful?
Yes, customers can access services at nearby locations such as H&R Block for tax services, Western Union for money transfers, and Fifth Third Bank for banking needs.
Where can I find mobile and automotive services near Papa Johns Pizza?
Nearby, you can find Cricket Wireless for mobile phone services and Advance Auto Parts for automotive needs.