Papa Johns Pizza

3.1
322 reviews
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Business Details

5113 West Washington Street, Indianapolis, IN
46241, United States
(317) 243-7272
https://locations.papajohns.com/united-states/in/46241/indianapolis/5113-west-washington-street?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 5113 West Washington Street for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5113 West Washington Street, Indianapolis, IN
46241, United States

Hours

Reviews

3.1
322 reviews
5 stars
119
4 stars
38
3 stars
29
2 stars
29
1 star
107

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the pizza, noting it was fresh and delicious, though there were complaints about incorrect orders and missing toppings.

Customer Service

Feedback on customer service was mixed; some praised friendly staff while others reported rude behavior and poor management.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Delivery Issues

Several reviews highlighted long wait times for delivery and problems with the delivery process.

Cleanliness and Safety

Concerns were raised about food handling practices, including staff not wearing gloves while preparing food.
  • AA
    Amanda Abney
    Dec 20, 2025
    5.0
    It’s been a couple months since I have ate here, I’m not sure what they have done but the store looked great, customer service was awesome! The food was fresh and some of the best pizza I’ve had for a while!
  • TT
    TattoosbyJessLou
    Dec 12, 2025
    1.0
    4 piece total covered in cheese 👊🏻 WHAT
  • SD
    Shelby Davidson
    Dec 11, 2025
    5.0
    Great pizza, order came out fast and hot! Even understaffed!!!!
  • OD
    OdysseyFan Dan
    Dec 8, 2025
    4.0
    Uncut pizza handed off to door dash delivery driver but arrived fast.
  • CD
    Crystal Danz
    Nov 26, 2025
    1.0
    This location has gone downhill in the last year or so. We got this cheesy bread tonight, missing about half the cheese. Someone really pulled this out of the oven and thought it was okay? The papadias were also over cooked and extremely skimpy on the toppings, nothing like they used to taste like. Will not order from here again.
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Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza at 5113 West Washington Street?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I place a carryout order at Papa Johns Pizza, and what are the hours?

Yes, carryout orders are accepted daily from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.