Papa Johns Pizza

3.1
317 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Indianapolis, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indianapolis pizza for any occasion. Call us for pizza delivery in Indianapolis or stop by 5113 West Washington Street for carryout to order the best pizza in Indianapolis, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5113 West Washington Street, Indianapolis, IN
46241, United States

Hours

Reviews

3.1
317 reviews
5 stars
117
4 stars
37
3 stars
29
2 stars
29
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor management and lack of professionalism.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with food preparation.

Food Quality

Mixed reviews on food quality; some praised the pizza while others noted it was cold, poorly made, or visually unappealing.

Speed of Service

Customers frequently mentioned long wait times for orders, both for pickup and delivery.

Cleanliness

Concerns raised about food handling practices, including staff not wearing gloves or hair nets.
  • KG
    Kristina Genung
    Nov 4, 2025
    1.0
    The wife gave us the wrong pizza. And perfectly and not perfectly cut.
  • LC
    LilFace Cuzz
    Oct 15, 2025
    5.0
    Despite the low stars my experience was great food was hot, accurate, and done before I arrived & the guy cashier was friendly and quick soon as I walked in I would recommend this location
  • MB
    MARIA BAUTISTA
    Oct 13, 2025
    5.0
    I love the deals, the people working there are always very nice
  • RH
    Ryan Is Too High
    Sep 13, 2025
    1.0
    Food came out okay but the staff is very rude. The manager doesn't care about his store. A customer walked in and very politely asked about his order and the manager looked at him with a nasty look on his face and said its not ready. On top of all that a staff member was yelling at the manager about how poorly he ran his shift and never had anything ready for the start or end of the shift. Poor staff but good food.
  • RB
    Rosetta Brown
    Sep 4, 2025
    1.0
    Pizza delivered box unsealed took it back, see pizza being delivered in red bag asked y mine was not driver grabbed mine out his back seat, gurl at the store says she told him he needed a bag but gave my pizza to him without one, the other gurl says yeah they have to have a bag next time or they can’t get the delivery. So now Im standing waiting, and watching dude roll cheese in the dough with no gloves, no hair net on. She said they dont have to wear either. Oh ok just refund me my money. PapaJohns West Washington st. Why have on an apron but no glove or hair net preparing food I know its hair all in people food. 1st and last time.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza at 5113 West Washington Street?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

Can I place a carryout order at Papa Johns Pizza, and what are the hours?

Yes, carryout orders are accepted daily from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.