Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
615 reviews
5 stars
272
4 stars
129
3 stars
71
2 stars
41
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the taste.
Customer Service
Service experiences varied widely; some employees received high praise for their kindness and helpfulness, particularly Rico, while others faced complaints about rudeness and poor management.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary food conditions.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Staffing Issues
Many reviews noted that the location appeared understaffed, resulting in long wait times and overwhelmed employees.
- NDNicole DomzalskiJan 3, 20265.0Honestly this Panera Bread felt and tasted like all the others ones! I went here last night and my sandwich tasted as good as at the other locations!
- NBNone Yo businessJan 1, 20262.0Chilli beans was half hard not tender like they usually are..the chilli was 21.49 but the grp chilli wasn't even filled all the way up French bag was the best
- LMLiam MullerNov 22, 20255.0Best food we’ve eaten this entire trip… we’re trashy white girls at heart!
- LLLaurenNov 11, 20251.0I called five times today and no one would answer. BTW they don't recognize Veterans Day offers at this location.
- BGB. GarvinNov 6, 20251.0Earlier today, I purchased a bacon, egg, and cheese croissant sandwich and was appalled to find that the egg and cheese were covered in visible green and dark mold. I immediately contacted the store manager, Katina, to report the issue. While I was refunded for the order, I was disappointed by the lack of urgency and accountability in her response. She offered a half-hearted apology and asked that I return the sandwich—which I did—but upon doing so, she refused to open the bag or inspect the food herself. As someone responsible for food safety and customer well-being, I expected a more serious response and swift corrective action. This lack of engagement raises significant health and safety concerns. I strongly urge Panera Bread management and corporate leadership to investigate this incident promptly and take appropriate measures to ensure this does not happen again.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Indianapolis accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Indianapolis?
Panera Bread is open Monday through Saturday from 6:00 AM to 7:00 PM, and on Sunday from 7:00 AM to 3:00 PM.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers both delivery and pick-up services at this location.
Can I order Panera Bread food online?
Yes, you can order online for rapid pick-up or delivery through their website and app.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What kind of food specialties does Panera Bread offer?
Panera Bread offers specialties like You Pick Two combos, Power Menu options, hand-tossed salads, freshly-baked and artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there any nearby bus stations that can help me get to Panera Bread?
Yes, the IndyGO Stop Illinois And 16th bus station is nearby, making it convenient for customers to reach Panera Bread using public transit.
What entertainment options are close to Panera Bread for before or after my visit?
Nearby entertainment options include the SoundSport International Music & Food Festival, Drum Corps International concert venue, and The Dinner Detective comedy club.
Are there any popular dining spots near Panera Bread to visit as well?
Yes, nearby dining options include Smokey Joes Bar, Weber Grill Restaurant, Tony's Steaks And Seafood, Claypool Grille, E'Terie Bar and Grill, and Tony's of Indianapolis.