Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,114 reviews
5 stars
635
4 stars
238
3 stars
100
2 stars
52
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, with some orders taking over an hour to prepare.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the food, others criticized it for being poorly prepared or not meeting expectations.
Customer Service
Feedback on staff friendliness was mixed; some employees were noted for their helpfulness, while others were described as rude or inattentive.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty restrooms and unkempt dining areas.
- GGGregoryNov 12, 20251.0Slow
- CHCecilia HerreraOct 10, 20251.0It took them over an hour to prepare a couple of sandwiches, and on top of that, they didn't even deliver them the way I wanted. They were missing things that they charged me for, but they didn't include them.
- FFFritzOct 6, 20251.0Listed price for pick 2 was 4.75 each but I was charged 5.69 each. That is illegal, and they said they could not alter the price.
- FMFrances MeschinoSep 17, 20251.0Waste of money. They didn't fill the $10 tomato soup up all the way. The strawberry lemonade slush was smaller than a small and it cost $6. They filled half of it with ice. Don't eat here. Totally not worth it. They went way downhill.
- LSLidia Mercedes Vidal SandateSep 7, 20254.0This location has truly taken me on a rollercoaster of emotions. I’ve been a regular customer for over a year, and at one point I even canceled my membership because the customer service was so disappointing. Thankfully, I decided to give them a second chance, and I haven’t regretted it since. The new morning manager is excellent—always cheerful, attentive to every customer, quick to prioritize small orders, and able to keep the crew moving smoothly, even during hectic mornings filled with catering requests. That said, there’s still one recurring issue, not just at this location but at several Panera stores: missing items. They use a system where staff check off the ticket to “ensure” everything is in the bag, but it’s still common to find chips, spreads, or other items missing. When I have time, I open the bag before leaving and catch mistakes right away. The staff are always kind and quick to fix them. Unfortunately, I can’t always check, and on those mornings I end up with unpleasant surprises once I get to work Overall, if I could, I would have their salads every day for lunch, and a blueberry bagel with cream cheese for breakfast 🥰
Frequently Asked Questions About Panera Bread
Does Panera Bread at 9145 E 56th Street accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours of Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday.
Is Panera Bread open on Sundays?
Yes, it is open from 7:00 AM to 9:00 PM on Sundays.
Can I order delivery or pickup from Panera Bread?
Yes, Panera Bread offers delivery and pickup services but does not have a drive-thru or curbside pickup.
What types of meals can I have at Panera Bread?
Panera serves breakfast, lunch, brunch, and dinner with a focus on soups, salads, sandwiches, and freshly baked breads.
What payment methods does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread offer online ordering and a mobile app?
Yes, you can order online via their website or use the Panera Bread app available on the Apple App Store for quick ordering and rapid pick-up.
What is the dress code at Panera Bread?
The dress code is casual, making it a comfortable place to enjoy a meal or coffee.
What nearby breakfast or brunch restaurants can I visit before or after Panera Bread?
You can visit IHOP or International House of Pancakes nearby for alternative breakfast and brunch options.
Are there nearby places where I can get beauty or spa services around Panera Bread?
Yes, there are several nearby beauty salons and spas such as Great Clips - Harrison Center, Whimsy Hair Studio, Tonya E Davis Pearl Hair Design, Harmoni Beauty, and The Beauty and Brow Studio.
Which nearby transportation or financial services might be useful for visitors to Panera Bread?
Nearby, you have STAR Financial Bank and Star Bank if you need banking services.