Panera Bread

3.9
748 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3824 East 82nd St, Indianapolis, IN
46240, United States

Hours

Reviews

3.9
748 reviews
5 stars
372
4 stars
152
3 stars
80
2 stars
47
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and positivity, others are criticized for being rude and inattentive.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report issues like incorrect orders and poor preparation.

Cleanliness

The cleanliness of the location is noted positively by some, but others report unsanitary conditions and dirty tables.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.

Wait Times

Customers frequently mentioned long wait times for food, both in-store and at the drive-thru, leading to frustration.
  • KB
    Katie Burkhard
    Dec 18, 2025
    5.0
    Pick up lunch here couple times a month- always have the same girl at drive through. She is the kindest and warmest employee, always welcoming and has a smile even when it was 0 degrees outside and she was working the window. She is the best, def have some good employees at this location.
  • FN
    Frank N.
    Dec 5, 2025
    4.0
    Got a breakfast sandwich at the drive through. It was good but too long for just that.
  • PB
    Parul Bhindeab
    Nov 14, 2025
    1.0
    Dude. Where's the cheese??? This was my sandwich for the toasted garden caprese
  • AB
    Ally Bearr
    Oct 21, 2025
    5.0
    The girl that works the drive thru at this location is so bright and wonderful she puts me in a good mood in the morning when I grab my breakfast. Her positive energy is contagious and that's rare to find in a drive thru.
  • RH
    Randy Hayden
    Oct 17, 2025
    1.0
    Currently still waiting for my food. I did the pick 2 sandwich has been sitting in the pass for 20 minutes and counting. Waiting on the mac and cheese so the sandwich is going to be ice cold. Orders behind mine done first zero organization zero care.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Indianapolis accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the opening hours for Panera Bread in Indianapolis?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.