Panera Bread

3.9
743 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3824 East 82nd St, Indianapolis, IN
46240, United States

Hours

Reviews

3.9
743 reviews
5 stars
368
4 stars
151
3 stars
80
2 stars
47
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for their friendliness and attentiveness, while others are criticized for being rude and inattentive.

Food Quality

Food quality varies significantly; while some customers enjoyed their meals, others reported issues with incorrect orders and poor food preparation.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting a clean environment while others reported dirty tables and unsanitary conditions.

Order Accuracy

There are frequent complaints about order accuracy, with many customers receiving incorrect or incomplete orders.

Speed of Service

Service speed is a common concern, with many reviews mentioning long wait times for food and slow service at the counter and drive-thru.
  • PB
    Parul Bhindeab
    Nov 14, 2025
    1.0
    Dude. Where's the cheese??? This was my sandwich for the toasted garden caprese
  • AB
    Ally Bearr
    Oct 21, 2025
    5.0
    The girl that works the drive thru at this location is so bright and wonderful she puts me in a good mood in the morning when I grab my breakfast. Her positive energy is contagious and that's rare to find in a drive thru.
  • EG
    Ebru Gezgin
    Oct 19, 2025
    1.0
    Terrible service! More like no service at all. Staff is inattentive and rude.
  • RH
    Randy Hayden
    Oct 17, 2025
    1.0
    Currently still waiting for my food. I did the pick 2 sandwich has been sitting in the pass for 20 minutes and counting. Waiting on the mac and cheese so the sandwich is going to be ice cold. Orders behind mine done first zero organization zero care.
  • MC
    Meagan Clark
    Oct 14, 2025
    5.0
    This is an amazing Panera bread! I usually stop by once a month in the afternoon & every time my food is perfectly made & ready super fast. The team here is amazing too

Frequently Asked Questions About Panera Bread

Does Panera Bread in Indianapolis accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the opening hours for Panera Bread in Indianapolis?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.