Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,322 reviews
5 stars
647
4 stars
303
3 stars
148
2 stars
76
1 star
148
What are people saying?
AI-generated from recent customer reviews
Stock Issues
Customers frequently reported that the restaurant was out of various menu items, leading to frustration and disappointment.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Several customers noted issues with food quality and presentation, including incorrect orders and unsatisfactory meal preparation.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms and dining areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
- SFSerena FowlkesNov 6, 20251.0Today was the first time I tried this location and my last. This I'm sure is not this establishment first time working a lunch rush. I had a hour for lunch and 43 mins of it was waiting on preparation for my food. After 30 mins of reviewing the board I saw my meal was being prepared. I stood there waiting to here my name and nothing. The young lady was walking back and forth retrieving items. I asked her did they have my meal ready and she casually says " oh yes here it is". Well how much longer would it have been if I hadn't ask. When I get back to work I thought was going to be a good meal 😕 I was very disappointed in this rushed sandwich that was made, or should I say bread sandwich. I should have taken a picture but I took a couple of bites before I realized I was eating more bread than ingredients. The soup and chips were cool and the lemonade. This franchise must do better for the price you pay for a meal. Very disappointed.
- CYCamara YoungNov 5, 20255.0First time at this location, the food quality was definitely the best I've seen at a panera. My chx avocado sandwich was hit and fresh. Thank you!
- JSJustin SNov 2, 20251.0Arrive atleast 20 minutes after your quoted pick up time AND check your bag because there is a high probability that you're missing something from your order.
- RMRachel MOct 29, 20251.0Every time I come here they’re out of something!!! Every single time! It doesn’t matter if it’s lunch or dinner! They were out of a specific cookie by 1pm the other day! They always say if they’re out that it won’t let you order it on the app so today when I was craving something specific, I ordered it on the app to make sure they had it. Went through check out, paid, sat in the drive thru line to pick my order up for 20 minutes to be told they only had 1 of my items!! It was only 4pm, how do they have 6 hours left before they close and they’re out for the rest of the day? Another time I ordered a tomato soup bread bowl through the app for rapid pick up, went in and got my food and it was just the soup, no bread bowl then they said they were out, but they weren’t even going to tell me, just keep my money! What if it would’ve been a DoorDash order? Just tried to order a bread bowl right after they only had 1/2 of my items…. Out, they’re out, again before dinner even starts!!! Maybe, make more of the stuff you’re running out of every day by 1-2pm!!! I don’t crave stuff much because my medicine makes me not very hungry so when I’m craving something specific it would be nice to be able to get it!
- BLBrenda LuptonOct 16, 20255.0We’ve been coming to this Panera for years and are sip club members. The staff, in particular Nate, are friendly and helpful at every visit.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
Can I order delivery from Panera Bread?
Yes, Panera Bread offers delivery service every day during its operating hours.
What meal options are available at this Panera Bread location?
Panera Bread serves breakfast, lunch, brunch, and dinner with a focus on quality soups, salads, and sandwiches.
Does Panera Bread have a drive-thru and pick-up services?
Yes, this Panera Bread location offers drive-thru and pick-up services for your convenience.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Panera Bread through their mobile app?
Yes, you can order using the Panera Bread app available on the Apple App Store for quick and easy ordering.
What nearby dining options are close to Panera Bread on E Southport Road?
Nearby dining options include Domino's Pizza, Thai Charm, Mr. Wok, Jimmy John's, Taco Bell, Rally's, Chick-fil-A, and Ben's Soft Pretzels, offering a variety of cuisines from pizza to Asian and fast food.
Are there nearby places to grab coffee or a snack near Panera Bread?
Yes, besides Panera Bread itself, Biggby Coffee and another Panera Bread café are nearby if you're looking for coffee or a quick bite.
What nearby services and stores could I visit around Panera Bread?
Nearby services include the United States Postal Service, multiple credit unions like Teachers Credit Union and Everwise Credit Union, as well as retail stores such as La-Z-Boy Furniture Galleries and Sherwin-Williams hardware store.