Brand Certified
Panera Bread
3.9(1343 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
5335 E Southport Road, Indianapolis, IN
46237, United States
Certified by Panera Bread • Feb 22, 2026
(317) 881-3150
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/in/indianapolis/5335-e-southport-road
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.9
1,343 reviews
5 stars
655
4 stars
304
3 stars
153
2 stars
78
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about incorrect orders, unsatisfactory portion sizes, and items being out of stock.
Cleanliness
Several customers noted issues with cleanliness, particularly in the bathrooms and dining areas, which detracted from their overall experience.
Customer Experience
While some customers praised individual staff members for their friendliness and helpfulness, the overall sentiment indicated a lack of consistent positive customer service.
- TRTerri ReedFeb 13, 20263.0I have been very disappointed in this Panera bread twice now so thought I should comment. I have eaten at Panera bread for at least 15 yrs. The soups taste watered down. I had the broccoli cheddar approx. 2 months ago and today the potato. The quality just isn’t what it used to be. In addition the bathroom wasn’t very clean, especially the floor.
- MYMikado YumaJan 29, 20265.0Perfect service both times I've come here.
- KKKristin KnoopJan 24, 20261.0Waited over five minutes for Luke warm coffee. Terrible people taking your order since they forgot I was there for one cup of coffee. Had to honk my horn to get someone's attention and then they opened the window and lied saying they had to brew fresh coffee then handed me cold coffee with no sleeve around the cup. Lied to a customer because they forgot I was in the drive thru? Terrible service. Hire better people, Panera.
- KTKevin TraegerJan 19, 20265.0Big shoutout to the Manager of the Southport Rd location. I mistakenly ordered from the wrong location but did not realize it until I arrived at the location. This manager fixed me up with a new order and did not charge me.
- RHRachel HardyDec 30, 20253.0Looked at the reviews after picking up my very disappointing order. Some things sure stay the same. Closest location that I might only go to twice a year bc they are inept. Has been this way since they opened. Online ordered the Tuesday Baker’s Dozen. You would think it would come in the fancy cardboard carrier, but it instead just came with all the bagels loosely tossed in a large paper bag. Also no plastic storage bag to wrap them for later. Is that a thing anymore? I guess we’ll see how the stale everything-cinna-crunch bagels taste on NYE.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
Can I order delivery from Panera Bread?
Yes, Panera Bread offers delivery service every day during its operating hours.
What meal options are available at this Panera Bread location?
Panera Bread serves breakfast, lunch, brunch, and dinner with a focus on quality soups, salads, and sandwiches.
Does Panera Bread have a drive-thru and pick-up services?
Yes, this Panera Bread location offers drive-thru and pick-up services for your convenience.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Panera Bread through their mobile app?
Yes, you can order using the Panera Bread app available on the Apple App Store for quick and easy ordering.
What nearby dining options are close to Panera Bread on E Southport Road?
Nearby dining options include Domino's Pizza, Thai Charm, Mr. Wok, Jimmy John's, Taco Bell, Rally's, Chick-fil-A, and Ben's Soft Pretzels, offering a variety of cuisines from pizza to Asian and fast food.
Are there nearby places to grab coffee or a snack near Panera Bread?
Yes, besides Panera Bread itself, Biggby Coffee and another Panera Bread café are nearby if you're looking for coffee or a quick bite.
What nearby services and stores could I visit around Panera Bread?
Nearby services include the United States Postal Service, multiple credit unions like Teachers Credit Union and Everwise Credit Union, as well as retail stores such as La-Z-Boy Furniture Galleries and Sherwin-Williams hardware store.
Brand Certified Facts from Panera Bread
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