Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
925 reviews
5 stars
449
4 stars
190
3 stars
87
2 stars
64
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
Multiple reviews highlighted poor cleanliness in the restaurant and bathrooms, with some describing the conditions as filthy.
Food Quality
While some customers enjoyed specific menu items, many expressed disappointment with food quality, including stale or burnt items and incorrect orders.
Staff Attitude
Several reviews noted unhelpful or unfriendly staff, contributing to a negative customer experience.
Pricing Concerns
Customers felt that the prices were high relative to the quality of food and service received.
- EPEzekiel PaulNov 17, 20255.0Best place to get free wifi if needed in a pinch!
- LALisa AyalaNov 16, 20251.0Ordered rapid pick up. This was my Chicken BLT avocado. Very disappointing
- JVJordan VermilionNov 9, 20251.0Honestly in shock on how awful the service was today for lunch. I submitted an online pick up order for about 30 minutes before the pick up. The order itself then was ready until 40 minutes after that at time. I can understand having a lunch rush, but when I call to get an update and get hung up on? Maybe a little more management needs to get involved, also would appreciate a refund after that mess.
- CECindy EnglishNov 8, 20252.0Panera has declined in every way. The service is practically non-existent. Now that they have kiosks to order food from, there wasn’t anyone behind the counter to assist with an order or ask questions of. There was one person actually preparing the food while five other employees stood around loudly laughing and talking but not helping in any way. The soup was lukewarm. The ledge of the half walls by the tables is very dusty. The counter by the drink area and the bathroom were dirty as well. On a positive note, the carpet looked new. Overall, it was a disappointing experience. I use to love Panera. Sadly it is not the quality and cleanliness that it once was.
- TBTina BearOct 31, 20251.0Spent $33 on two meals for lunch. Have lunch how’s it going wherever you’re at? They wouldn’t let me change the bread for my elderly mom who can’t chew the hard bread. Then when her sandwich came out, you couldn’t even see it from all of the nasty lettuce. Completely out of tea. When I picked up my food, I told them thank you, and they all just looked at me.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What are the delivery hours for Panera Bread in Indianapolis?
Delivery is available Monday through Friday from 6 AM to 9 PM, and on weekends from 7 AM to 9 PM.
What type of meals are served at Panera Bread in Indianapolis?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order Panera Bread online or via an app?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store for easy ordering.
Does Panera Bread offer Drive Thru service?
Yes, this location has a Drive Thru for convenient ordering and pickup.
What kinds of payment options does Panera Bread accept?
Panera Bread accepts American Express, cash, Discover, Mastercard, and Visa payment methods.
Is there Wi-Fi available at Panera Bread Indianapolis?
Yes, Panera Bread offers complimentary Wi-Fi to guests.
What are some nearby places I can visit before or after dining at Panera Bread?
Nearby places include Cold Stone Creamery for ice cream, Wings Etc sports bar for casual drinks, and Salsa Verde Mexican Restaurant for Mexican cuisine.
Are there any beauty or hair salons near Panera Bread Indianapolis?
Yes, you can find nearby salons such as Great Clips, VIP Nails, Cookie Cutters Haircuts for Kids, and Sport Clips Haircuts of Avon nearby for your grooming needs.
How can nearby transit or locations assist in finding Panera Bread's Indianapolis location?
Panera Bread is located at 55 South Raceway Road, near landmarks like Walgreens pharmacy and T-Mobile store, helping you easily find the cafe in the area.