Panera Bread

3.4
902 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

6055 North Keystone Avenue, Indianapolis, IN
46220, United States
(317) 259-7882
https://www.panerabread.com/en-us/cafe/locations/in/indianapolis/6055-north-keystone-avenue
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6055 North Keystone Avenue, Indianapolis, IN
46220, United States

Hours

Reviews

3.4
902 reviews
5 stars
335
4 stars
173
3 stars
91
2 stars
90
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, freshness, and accuracy of their orders.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary bathrooms.

Staff Performance

Mixed feedback on staff performance; some employees were praised for their friendliness and helpfulness, while others were criticized for being slow or inattentive.

Catering Problems

Multiple customers had negative experiences with catering orders, citing issues with missing items and poor communication.
  • DT
    Desiree Tilton
    Nov 16, 2025
    3.0
    I hate to give a bad review, but went on a Sunday after church hoping for a quick brunch before kid had to work. They had no bread or bagels. Staff reported their baker did not show up. A place that primarily serves bread based offerings should have a backup plan, in my opinion.
  • VR
    Viri Rivera
    Nov 12, 2025
    5.0
    Los trabajadores son muy amigables
  • PH
    Phil Hale
    Oct 29, 2025
    3.0
    No Coffee ☕️. None. Zero. Zilch. Nada. One of the reasons I choose (any) Panera, would be the Hazelnut Coffee.
  • PW
    percy white
    Oct 26, 2025
    3.0
    Your food has and is always been 👍🏿 I do have one concern, my wife and I have issues with our blood sugars. Why don't you all sell wheat bread? We love wheat bread. Healthy eating is something we pride ourselves on. Please start serving wheat bread. Thank you.
  • MA
    Mercedes Anderson
    Oct 18, 2025
    1.0
    My husband just called me and told me he just had the most horrible customer service he has ever had from there. His name is Shyn the Barbertician and goes there a lot. He ordered what he normally orders for our kids. The lady doing the order at the register was very rude. Not giving the receipt after the order only until asked then once the receipt was viewed he politely told her it was wrong. She then walked away and told someone else to help. While waiting for someone to come he then had to go to the pick up area and tell them not to make that order because it’s wrong. Crazy part is he goes there a lot and this has never happened. So my husband was charged $10 extra and left still with the wrong items he ordered only because he was in a rush. He also stated he didn’t want the money back as well. This was truly unacceptable.
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Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Indianapolis?

Panera Bread is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.