CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indianapolis is here with warmth and welcome. Panera Bread. Food as it should be.
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor customer interactions.
Food Quality
Food quality is generally appreciated, but there are complaints about portion sizes, incorrect orders, and some items being out of stock.
Cleanliness
Multiple reviews highlight issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Atmosphere
The atmosphere is described as inviting by some, but others report it feeling cramped and unwelcoming due to staff behavior.
EW
Elizabeth Wilhite
1 day ago
5.0
I've been going to Panera for years. I did drop off for a time due to the old building not having great parking or a drive thur. I have mobility issues and it could be somewhat difficult to get a parking place.
I did rejoin the Sip Club when they moved to their new building. I use the drive thur a few times a week for my drinks. They have better parking, so I will come in to at least once a week or so.
Their Harvest salad is really good. The squash soup also. Brownies and sugar cookies are a must for dessert.
The staff are friendly and quick. Sometimes the restaurant is a little messy when they're busy only because they can't get out to clean up after messy people.
Michelle, the assistant gm, is awesome. She's always friendly and shows she cares. I've been there enough she knows my voice in the drive thur and pretty much knows my order before I place it.
DD
DeLynn DeHardt
Jan 2, 2026
5.0
I got the Green Goddess grilled chicken salad & it was excellent. I only gave service 4 stars because you serve yourself, but help is fast & friendly if you have to wait on something. Comfortable, clean, casual atmosphere. I only wish there was a sidewalk from the nearby hospital, which I have to visit frequently, to the restaurant. You have to go all the way around to Shelby & head back around to the restaurant from the north by car.
TT
Terra
Dec 24, 2025
5.0
Michael C the manager was very nice.. Love the location staff is friendly food is always fresh.
KK
Keevers Kitchen
Dec 16, 2025
4.0
I was very excited about the new opening. While at our first visit. After we entered our order, someone yelled my name. I turned and a gentleman asked if we could take the food to go, since they closed in 22 minutes. I agreed but felt as if I didn't have a choice. Not exactly what I had hoped for from our first visit. The food was good and everyone was very polite. Being in the food industry for more than 30 years, I would never want my employees to suggest that I take my order to go rather than eat at the restaurant. Not customer service orientated. Just left me feeling a bit disappointed and wanted the owners to be aware!
CF
chris fullen
Dec 10, 2025
1.0
I have recently just been introduced panera bread and really like this chain the location near greenwood mall i have visited twice the first time the service was terrible and they where out of several items on the menu....the second was at lunchtime and the place was locked up with no explanation...so I like the chain but this location sucks
Does Panera Bread in Greenwood accept reservations?
No, Panera Bread in Greenwood does not accept reservations.
What are the delivery hours for Panera Bread Greenwood?
Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 9:00 PM.
Can I order food online from Panera Bread Greenwood?
Yes, you can order online for Rapid Pick-Up or delivery through their website or app.
What meals does Panera Bread Greenwood serve?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Greenwood offer dine-in and takeout services?
Yes, they offer dine-in, pick up, and delivery services, but no drive-thru is available.
What payment methods are accepted at Panera Bread Greenwood?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What type of food and specialties does Panera Bread Greenwood offer?
They specialize in soups, salads, sandwiches, freshly-baked breads including artisan and specialty breads, flatbread sandwiches, vegetarian broth bowls, and their 'You Pick Two' and Power Menu options.
What are the business hours for Panera Bread in Greenwood?
The cafe is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 9:00 PM.
What nearby places can I visit before or after dining at Panera Bread Greenwood?
You can visit Dottie's Couture Boutique for women's clothing, Sarah's Nails for beauty services, and Cold Stone Creamery for ice cream treats nearby.
How can nearby stores like The Wedding Loft or Sarah's Hallmark Shop complement my visit to Panera Bread Greenwood?
After enjoying your meal at Panera Bread, you can shop for bridal wear at The Wedding Loft or find gifts and cards at Sarah's Hallmark Shop nearby.
Are there other dining options close to Panera Bread Greenwood?
Yes, there are nearby dining options such as Qdoba Mexican Grill, Baja Fresh, Smokey Bones Bar & Fire Grill, and The Wing Experience.