Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
571 reviews
5 stars
205
4 stars
113
3 stars
75
2 stars
50
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during evening hours, with many experiencing long wait times and being asked to park and wait for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and poor customer service, particularly from management.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or stale items and incorrect preparation.
- TKTravis Karch1 day ago1.0Food already sucks, only here for convenience. Get pulled up to a spot every time im here. What happens if the order is wrong? I got to get out and go in after going through the drive thru? Nobody cares about your drive thru times!!!
- SNSharon L NealDec 26, 20255.0I always go through drive-thru and I have never had the wrong order and I have always had expedient service. Kudos to the employees and this facility
- FFFaithDec 8, 20251.0They pull you up to a waiting spot every single time even if no one’s behind you. Doesn’t matter what you ordered. New management needed
- MWMelanie Wilson-FerrisDec 4, 20254.0Fries weren't hot and I hate that. Everything else was as it should've been
- TWTanzila WasiNov 25, 20251.0On 25nov2025 6:30pm, I went to this location to pick up a mobile order. It didn’t show up in their system. I showed the receipt and the location and order all lined up. But the manager refused to do anything “I don’t know what I can do about it”. If you can do nothing why are you the manager? Absolutely incompetent. A paid order that didn’t get filled. Wouldn’t kill you to fill it when you saw proof of purchase.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 8148 E Southport Rd, Indianapolis?
McDonald's is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it closes at 10:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
When is delivery available from McDonald's at this location?
Delivery is available every day from 5:00 AM to 10:30 PM on most days, and until 11:30 PM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on E Southport Rd?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's via an app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store for Android.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
What nearby restaurants are close to McDonald's on E Southport Rd?
Nearby restaurants include Domino's Pizza, Cold Stone Creamery, Godfather's Pizza Express, Starbucks, Papa Johns Pizza, Taco Bell, and Shakers Good Eats & Ale.
Are there any medical facilities near McDonald's for convenient access?
Yes, nearby medical facilities include Franklin Township Family Medicine, Franciscan Physician Network Franklin Township Family Medicine, Franciscan Senior Health & Wellness, Wanamaker Family Medicine, Shorey Family Dental, and Shorey Family Dentistry.
What nearby services can I visit after dining at McDonald's on E Southport Rd?
You can visit places like Great Clips and Supercuts for hair salons, Fashion Nail Spa and World Nail Spa for nail care, Pet Valu and PetPeople for pet services, and Big Red Liquors for beverage needs.