Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
562 reviews
5 stars
203
4 stars
114
3 stars
75
2 stars
49
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold, old, or improperly prepared food, with several instances of missing items or incorrect orders.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions in the dining area.
Staff Attitude
While some customers praised friendly staff, others noted rude or unhelpful interactions, particularly during busy times.
Inconsistency
Experiences varied widely, with some customers having positive visits while others faced significant issues, indicating a lack of consistency in service and food quality.
- TLTony LNov 5, 20251.0This is BY FAR the worst McDonalds in the city at night. After having to repeat my order 9 times during a single visit, I sat in my car for about 15 minutes while employees came out randomly auctioning off food to every car out there. Then when I finally got my food and got home, I realized that my order was incomplete. I tried calling and there was no answer. Normally wouldn't be a big deal except the last time that this happened, I was told that they would not replace my food because I didn't call. Seems ironic that you have to call, but then they don't answer. This McDonalds is not bad in the morning... but going at night.. be prepared for long waits, cold food, wrong orders, and a bunch of people not taking their jobs seriously inside the drive through.
- NNNilenOct 28, 20252.0lady with navy blue shirt had an attitude in the morning. Way to start off my day
- KQKatie QuallsOct 24, 20252.0I got a meal quarter pounder with cheese a frappe and wanted a large water. They said they couldn’t give me a large water due to the monopoly game so got a lemonade witch I can’t drink and got the cups to peel the game tag to find out they don’t even have any of the cups with the game on it so why couldn’t I just get the water? If you know you don’t have any cups with the things on them what would it have done to you to just put water in the cup?
- LKLindsey KeeversOct 15, 20251.0THERE A BUG IN MY FRIES; DISGUSTING
- LHLanden HobbsOct 2, 20251.0Waited 30 minutes for 2 ranch snack wraps only to get spicy ones covered in sauce and missing my McFlurry
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 8148 E Southport Rd, Indianapolis?
McDonald's is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it closes at 10:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
When is delivery available from McDonald's at this location?
Delivery is available every day from 5:00 AM to 10:30 PM on most days, and until 11:30 PM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on E Southport Rd?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's via an app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store for Android.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service available.
What nearby restaurants are close to McDonald's on E Southport Rd?
Nearby restaurants include Domino's Pizza, Cold Stone Creamery, Godfather's Pizza Express, Starbucks, Papa Johns Pizza, Taco Bell, and Shakers Good Eats & Ale.
Are there any medical facilities near McDonald's for convenient access?
Yes, nearby medical facilities include Franklin Township Family Medicine, Franciscan Physician Network Franklin Township Family Medicine, Franciscan Senior Health & Wellness, Wanamaker Family Medicine, Shorey Family Dental, and Shorey Family Dentistry.
What nearby services can I visit after dining at McDonald's on E Southport Rd?
You can visit places like Great Clips and Supercuts for hair salons, Fashion Nail Spa and World Nail Spa for nail care, Pet Valu and PetPeople for pet services, and Big Red Liquors for beverage needs.