McDonald's

3.4
3168 reviews
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Business Details

7229 E Washington, Indianapolis, IN
46219, United States
(317) 353-2771
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7229 E Washington, Indianapolis, IN
46219, United States

Hours

Reviews

3.4
3,168 reviews
5 stars
1,026
4 stars
632
3 stars
601
2 stars
298
1 star
611

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and language barriers that hindered communication.

Food Quality

Mixed feedback on food quality; while some customers enjoyed their meals, others reported cold or poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and play area, indicating a need for better maintenance.

Drive-Thru Efficiency

While some praised the quick drive-thru service, others experienced long wait times and incorrect orders.

Management Issues

Many reviews pointed to ineffective management, with calls for a leadership overhaul to improve overall service and operations.
  • DF
    David Fleming
    Dec 31, 2025
    1.0
    Manager on duty is unprofessional and rude.
  • TD
    Tammy Dewitt
    Dec 28, 2025
    5.0
    I think they've gone to better grade of burger. Tasted great. Drive through fast order came correct. Polite.
  • TB
    Tari Blevins
    Dec 25, 2025
    5.0
    I do drive thru late nite after work. Employees always great, food excellent. Well maintained grounds. Easy in out parking lot, generous lot.
  • SB
    Steve Briner
    Dec 16, 2025
    5.0
    It was kind of late and didn't get to go inside, but the drive-thru was on it and very good with their times per car. The food was great, it's McDonald's come on. The employees were nice at the windows. Thank you McDonald's
  • LC
    Lola Carter
    Dec 7, 2025
    1.0
    We decided to take the grandkids so they could play and eat. First off, waited forever for the shaker salt, then we decided they could play while we wait. The play area was absolutely freezing cold. A couple of the kids had winter jackets on and didn't take shoes off. WAY to cold to eat in there so we moved to the back of the restaurant, still very cold. When we did get our food it was not hot, barely even warm. The grandkids got Grinch Happy Meals which didn't have socks in it. So I went back to tell the cashier we didn't get them. The Manager wanted to argue and say she puts them in every box. NOPE!!! We got the socks but was treated unfair about it. TRUST ME, we will not be back. In the summer it's probably going to be too hot. Maybe they can't afford heat or AC.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 7229 E Washington, Indianapolis?

The dining hours are from 6:00 AM to 9:00 PM every day of the week.

When is the drive-thru service open at this McDonald's?

The drive-thru is open daily from 4:15 AM to 3:45 AM the following day.