Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,003 reviews
5 stars
616
4 stars
328
3 stars
336
2 stars
193
1 star
530
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrect, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and kitchen areas, raising concerns about hygiene.
Management Issues
Feedback indicated poor management practices, with complaints about unresponsive management and lack of accountability for staff behavior.
Speed of Service
Customers frequently mentioned long wait times for orders, contradicting the fast food expectation.
- RSRobby SpiveyJan 1, 20261.0Absolutely horrible. If you dont have to go to this McDonald's don't. They dont know how to use the app and the food is always cold and messed up.
- JSJeramiah StangerJan 1, 20262.0They'll lock you outta the store with your belongings inside!
- RCRelaxed CitizenDec 28, 20251.0Service of this store is terrible. Associates from this store hop on google to rate themselves 5 stars because they are protecting their unprofessional job. Start with management, if they cannot hold their store up to expectation to make food orders, have a clean establishment, and to provide good customer service then they need to look for a better crew or find a new job themselves. When you look past the counter the kitchen hasn’t been cleaned in sometime. Do we really trust our 10th street McDonald’s employees with what we consume 😭 lord help this store.. or remove it from existence
- AAaissatouDec 16, 20251.0they seriously seem to pick their workers straight from the depths of hell. some are awful, insensitive, disrespectful teenagers who have no regards for their customers, while others are rude adults who can barely speak english and treat customers like they’re being bothered as if they’re not getting paid for this. you’re better off just driving the extra mile and get much better, quicker service.
- ALAutumn LayfieldDec 8, 20251.0My mother got treated extremely bad in the drive through just for asking if they had holiday socks, their customer service was rude and treated her horribly when I went to talk to the manager he was even more rude the girls name was Lian and the manager was a teen Asian male I really wish to have better service I get it’s fast food but could also least be nice if we were i understand if somone got aditude first but we were very respectful
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 7236 W 10th St, Indianapolis?
McDonald's is open 24 hours every day of the week.
When does the drive-thru service operate at this McDonald's location?
The drive-thru is open 24/7, every day of the week.
What delivery options does McDonald's offer?
McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup.
How can I place an order online for delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a rewards program?
Yes, through MyMcDonald's Rewards, you can earn points for free food.
Is WiFi available at this McDonald's?
Yes, free WiFi service is available at this location.
Are there other fast food restaurants nearby?
Yes, nearby fast food options include Taco Bell, Church’s Texas Chicken, Hardee’s, and another McDonald's.
What other amenities are close to McDonald's that customers might find useful?
Nearby amenities include Speedway gas station, Walgreens pharmacy, UPS Access Point, and Chase ATM, making it convenient for shopping and banking around your visit.
Are there nearby places for personal care or beauty services near McDonald's?
Yes, beauty and grooming services like Freestyle Barber Shop, AmBience Total Salon, Indy Tattoo Works, Da'Shon Marie, and Tashiq's Hair Gallery are close by.