Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling ignored or mistreated.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Food Quality
A significant number of reviews mentioned cold or stale food, with complaints about the freshness and preparation of meals.
Service Speed
Customers frequently experienced long wait times for their orders, often exceeding reasonable expectations for fast food.
Cleanliness
While some customers noted clean bathrooms, others reported unsanitary conditions and a dirty dining area.
GF
Gregory Fleming
4 days ago
1.0
As much as I love McDonald's.
There have not been one time I've been there. And they strew something up
Every time I go to McDonald's either a they get my order wrong. They don't understand what I'm saying or they are just rude. It's not all mcDonald's, it's just the 1 on 10th street Indianapolis. Indiana. Even though they have your food wrong, they're rude with it. Then, they make you pull up, pull up when there's no one in line. So there's clock won't tick, and have you setting for 15 minutes, and your food steel come out cold. With that band said that turned me off of McDonald's altogether at this point I don't care if I ever have another McDonald's or chicken nugget or anything from there.
JM
Jacob Marker
Nov 8, 2025
2.0
I dont remember drop kicking my sandwich as an option..
TW
Tia Williams
Nov 4, 2025
1.0
I hate this McDonald's, everytime I go its a issue, last week I went in the afternoon I ordered a meal, then I waited 15 minutes for a small fry, on my app, I got the meal, then I asked about the small fry, the guy is like I dont see a small fry, u got a recipt im like no the kiosk didn't give me one, he's actin like im living, walks away comes back 5 minutes later with a receipt, tonight after I got my orders, I was walking, so I asked for a paper bag with handles I had two bags and a drink, she says no I can't, after the fact (manager) she just gave her family free food, choose better people to work and just cause we dont look like them mean we are sneaky ,but if we do, everything is fine.
AA
ARIM
Oct 28, 2025
1.0
The employees cant follow simple instructions, you could tell them to just get you the buns of the burger but they’d somehow find out a way to put a pig head between it.
JB
Jessie Bonilla
Sep 27, 2025
2.0
This was the most horrible order I got my cousin she ordered a 10 chicken nugget and she only got 7 and that is not just all she also ordered some fries and they only got her a half cup of fries and she ordered a medium cocoa and she got a large so I will never be coming back because I wasted my money and now I am mad.
What are the operating hours of McDonald's at 7236 W 10th St, Indianapolis?
McDonald's is open 24 hours every day of the week.
When does the drive-thru service operate at this McDonald's location?
The drive-thru is open 24/7, every day of the week.
What delivery options does McDonald's offer?
McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup.
How can I place an order online for delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a rewards program?
Yes, through MyMcDonald's Rewards, you can earn points for free food.
Is WiFi available at this McDonald's?
Yes, free WiFi service is available at this location.
Are there other fast food restaurants nearby?
Yes, nearby fast food options include Taco Bell, Church’s Texas Chicken, Hardee’s, and another McDonald's.
What other amenities are close to McDonald's that customers might find useful?
Nearby amenities include Speedway gas station, Walgreens pharmacy, UPS Access Point, and Chase ATM, making it convenient for shopping and banking around your visit.
Are there nearby places for personal care or beauty services near McDonald's?
Yes, beauty and grooming services like Freestyle Barber Shop, AmBience Total Salon, Indy Tattoo Works, Da'Shon Marie, and Tashiq's Hair Gallery are close by.