McDonald's

3.4
1722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7000 N Graham Rd, Indianapolis, IN
46220, United States

Hours

Reviews

3.4
1,722 reviews
5 stars
585
4 stars
375
3 stars
304
2 stars
129
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and for mobile orders, with some waiting over 20 minutes.

Food Quality

There were numerous complaints about cold and poorly prepared food, including old fries and incorrect orders.

Staff Attitude

Mixed reviews on staff behavior; while some employees were praised for friendliness, others were reported as rude or unprofessional.

Operational Issues

Many customers expressed frustration over the restaurant's claimed 24-hour service, with reports of being turned away during late-night hours.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others raised concerns about hygiene and food safety.
  • PH
    patricia haskins
    5 days ago
    5.0
    Great customer service at this establishment
  • ZH
    Zainul Hasanali
    Nov 8, 2025
    5.0
    Quick service. Good stop on our way to another event.
  • TD
    Tom Daly
    Nov 6, 2025
    2.0
    Typical McDonald's, where the staff HATES customers who order unsalted fries!
  • MY
    Mahmoud Youssef
    Nov 5, 2025
    1.0
    Super super slow drive thru , only one car infront of me and it took around 20 minutes, Again another edit , closed early and employee wouldnt. Respond to me at the window holding their phone while working good job mcdonalds get you some prople that could make u money not sit on their phones
  • PC
    Petina Chambers
    Oct 16, 2025
    1.0
    I had to pull up to the third window to wait for my breakfast order, which I didn't mind at all. However, when, what appeared to be a manager (short Hispanic female) handed me my food through the window and I asked if I could get some strawberry jam for my bagel, the evil, searing, glare that she gave me left me astounded! She didn't say anything, she just paused and stared at me with this evil stare for what seems like several minutes, even though I'm sure it was shorter. I don't know if she misunderstood what I said or what, but, I was SO uncomfortable with her reaction, that I just pulled away and ate my bagel plain. The crazy thing is drive through guy who took my order was nice and pleasant, the drive-thru cashier who accepted my payment was nice enough and told me to have a good day and even ask me if I wanted my receipt. Again, she was pleasant enough. Then the lady who handed me my food was pleasant enough as well. The manager that handed me my food seemed pleasant at first... Until I said "may I bother you for some strawberry jam, please?" That's when I got the death stare. lol every time, without fail, there is something unpleasant about my visit at this location. This is why I don't go to that location very often at all. This experience was so crazy and so baffling. So much that it's kind of like the straw that broke the camel's back. I will NOT be returning to that location ever again. I have no problem driving the extra mile or what have you to get to Chick-fil-A, where the employees are professional, if not friendly.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7000 N Graham Rd, Indianapolis?

McDonald's at 7000 N Graham Rd is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day.