McDonald's

Reviews

• SA

  Stephanie Alexander

  Nov 12, 2025
  1.0
  Put my curbside pick up in at 6:43pm on 11/11. Sat outside in my car waiting for about 12 min, then went inside looking for my order. My son & I STOOD there for about 5min while no worker spoke to us, but all made eye contact. Literally ignoring us. I could see our drink carrier sitting on the counter, & multiple bags sitting around it. They carried out 2 other curb side orders while we stood there. Mind you, when we parked we were the ONLY car parked at curb side. This photo was taken at 7:06pm.. when we were handed our food, by one of the 2 new employees that just got off break & actually COMMUNICATED with us. Which we found out there were new, & we’re doing their job better than the managers on shift. We then found out were missing a cheeseburger. Due to us already waiting over 20 min for our FAST food, I grabbed the cheeseburger & headed home. To then realize they never gave us any of our fries, or the chocolate milk for the kids meal. So then I had to drive all the way back to get those items. I did call the store to let them know so hopefully they would be ready when I got there due to me already having to wait. I asked for a manager & the woman stated ‘she was sorry about what happened & she would let the other manager know.’ When I got back there, the manager was NOWHERE to be found. & Again, the only person that seemed to care to help us was the same young man (young white male with blonde shaggy hair) He got us our fries, chocolate milk & kept apologizing. He needs praise for doing what a manager should’ve been doing. I walked into this establishment in a great, understanding mood thinking maybe they didn’t have someone available to run out curbside orders. I did NOT expect to walk in & see that our $50 order was put on the back burner. I’m going to only assume it’s due to the time limit of the drive thru. Which is still unacceptable. First in, first out. No one should be waiting 20+ minutes for fast food, & for the order to still be incomplete when they arrive home to their family with it. As someone that has worked in the restaurant industry for 14+ years, there was absolutely NO communication going on. Between employees or with customers. The 2 newer employees were trying to do their jobs, & no one was even trying to communicate with them. Including the manager. (Short Hispanic woman) not the woman in the photo.
• HH

  H Horne

  Nov 6, 2025
  2.0
  Fries cold and rubbery.
• DI

  Donna Ingalls

  Nov 4, 2025
  3.0
  Too Expensive!!! Going to find a different fast food restaurant to eat at.
• NT

  Nese T.V

  Oct 21, 2025
  5.0
  I lovee3 it. Pumpkin cream pie
• RR

  Raj Raj

  Oct 4, 2025
  3.0
  Nice yum burgers

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