Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,521 reviews
5 stars
868
4 stars
515
3 stars
430
2 stars
223
1 star
485
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
Customer Service
Feedback highlighted a mix of friendly and rude staff interactions, with several customers experiencing poor service.
Cleanliness
While some reviews noted cleanliness, others reported dirty conditions, particularly in the dining area.
Order Accuracy
Numerous customers complained about incorrect or incomplete orders, indicating a consistent issue with order fulfillment.
- LELori ErwinNov 17, 20255.0To much Spanish
- BTBig J ThomasNov 14, 20255.0A guy by the name of Henry gave me the perfect amount of sauce and even helped me carry my food on his way to work! This young man should definitely get a raise!! Very hospitable
- CMCat MalinOct 27, 20253.0Cheeseburgers were sad. Double quarter pounder and fries were fresh and delicious. Diet coke and dr pepper were gross. The workers were super nice tho.
- JMJustin MillerOct 25, 20251.0Awful experience. Waited over 20 min in the drive thru line just to get cold chicken nuggets, a burger that I asked for extra stuff just coated in onion half apart. Looked like they literally took a pre made burger and a handful of onions and threw them on it. When I asked for a refund, was told that there wasn’t anything they could do because I used the app in the most rude and condescending tone and verbiage as possible. Just horrible experience. Horrible people. Horrible workers. Horrible food. Grateful though because it helped me see I shouldn’t eat that garbage food anymore.
- JPJesse PorterOct 13, 20251.0I got this food to play Monopoly , checked to see what items had the peel & play . My peel & play was gone.! Damn no love lmao
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight on most days, with extended hours until 2:00 AM from Thursday to Saturday.
Does this McDonald's offer drive-thru service?
Yes, it has a drive-thru available with hours matching the restaurant's, open as early as 5:00 AM and closing at midnight or 2:00 AM depending on the day.
Can I order delivery from this McDonald's and during what hours?
Delivery is available daily from 5:00 AM to midnight on most days, extending to 2:00 AM on Thursday through Saturday.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where exactly is this McDonald's located in Indianapolis?
It is located at 6830 W 38th St, Indianapolis, IN 46254, United States.
Is there a mobile app to order from McDonald's?
Yes, customers can use the McDonald's App available on both Apple App Store and Google Play for convenient ordering.
Are there interesting places near this McDonald's?
Nearby are child care centers such as Eagle View KinderCare and La Petite Academy, which may be helpful for families visiting the area.
What other dining options are close to this McDonald's?
Nearby dining options include Arby's for sandwiches, Chili's Grill & Bar for American cuisine, and Taco Bell for Mexican fast food.
Are there medical facilities near this McDonald's location?
Yes, this McDonald's is close to several medical centers like Quest Diagnostics, VA Medical West, and various doctor offices, convenient for medical visitors.