Brand Certified
McDonald's
3.4(2557 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
6830 W 38th St, Indianapolis, IN
46254, United States
Certified by McDonald's • Feb 22, 2026
(317) 291-5600
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
2,557 reviews
5 stars
882
4 stars
516
3 stars
431
2 stars
227
1 star
488
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Food Quality
There were numerous complaints about food quality, including cold items and unsatisfactory preparation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
- HTHarry Towsend2 days ago1.0I usually don’t do this, but I’m PISSED off. I’ve been sitting here for over 20 minutes and finally received my food. I opened the bag and see a completely different meal than what I ordered. They never have enough people working and good luck asking for a manager because they act like you asked to speak to the CIA or the president. They won’t give me a refund for their mess up. This location needs new management or closed altogether.
- CPCesar P.3 days ago1.0Placed a mobile order for drive thru, they couldn’t find the order even though location matched up. I was told the person before me had the same issue and they proceed to blaming the app, and refuse to give me the food I paid for, and the mobile app wouldn’t let me cancel. If it’s paid for and they can see the order, why not just make the order?
- SSSid SimsFeb 3, 20262.0It’s a gamble to spend money here. Why are my sauces forgotten, and how does “hot honey” sound like “honey mustard” every time? Please get kitchen staff that know the difference.
- CSChristopher SmithJan 28, 20264.0As a uber eats driver they service and food was fast thanks
- MKmcduffie KennethJan 27, 20261.0Employees have attitudes. Nasty people with colds, sneezing and do not wash their hands. Yes I left when I saw that They wait all each other faster than the customer and what happened to wearing hairnets around food
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight on most days, with extended hours until 2:00 AM from Thursday to Saturday.
Does this McDonald's offer drive-thru service?
Yes, it has a drive-thru available with hours matching the restaurant's, open as early as 5:00 AM and closing at midnight or 2:00 AM depending on the day.
Can I order delivery from this McDonald's and during what hours?
Delivery is available daily from 5:00 AM to midnight on most days, extending to 2:00 AM on Thursday through Saturday.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where exactly is this McDonald's located in Indianapolis?
It is located at 6830 W 38th St, Indianapolis, IN 46254, United States.
Is there a mobile app to order from McDonald's?
Yes, customers can use the McDonald's App available on both Apple App Store and Google Play for convenient ordering.
Are there interesting places near this McDonald's?
Nearby are child care centers such as Eagle View KinderCare and La Petite Academy, which may be helpful for families visiting the area.
What other dining options are close to this McDonald's?
Nearby dining options include Arby's for sandwiches, Chili's Grill & Bar for American cuisine, and Taco Bell for Mexican fast food.
Are there medical facilities near this McDonald's location?
Yes, this McDonald's is close to several medical centers like Quest Diagnostics, VA Medical West, and various doctor offices, convenient for medical visitors.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website