Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor customer service, with many experiences of incorrect orders and unprofessional behavior.
Food Quality
There were numerous complaints about food being cold, stale, or poorly prepared, with some customers expressing dissatisfaction with the freshness of the items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and staff not paying attention to special requests.
Speed of Service
While some customers praised the quick service, others noted long wait times and inefficiencies, particularly with drive-thru orders.
TG
The Sanders Management Group
Nov 15, 2025
4.0
My breakfast sandwich was good but I made the mistake of going to a location farther away from my apartment but I fixed the location after I ate my sandwich but thanks for asking
MM
Madchameleon404
Nov 14, 2025
1.0
Keep geting my orders wrong and even when i corrected them at the speaker. Asked for a double cheeseburger with extra cheese and a plain beef patty with no onions. What I got was two buns with ketchup onions and cheese and a box with two patties, and a bunch of onions. This isn't the first time this mcdonald's got my order wrong. I'll just go with a different mcdonald's or go somewhere that doesn't have disgruntled staff.
LM
Lonnie Mitchell
Nov 11, 2025
5.0
My service was awesome, and I really appreciate the fresh coffee at 7 in the evening. Keep up the great work!!
JK
John Kekar
Nov 3, 2025
5.0
Good service. Dining room very clean.
LC
Lenell Cheek
Oct 23, 2025
1.0
I went to the drive thru and I tried to use a survey code to get a buy one get one sandwich deal from doing an online survey. On line it says that you can use the code at any McDonald's, nation wide, that accepts codes. Well I was told because my original purchase hadn't been made at this particular McDonald's that I couldn't use the coupon at that store. Maybe this McDonald's should opt out of the survey if they aren't going to honor a coupon at their store. I was told their manager is tired of giving away free food. We'll technically it's not free food because you still have to buy their overpriced food. The employees made me feel like I was robbing the restaurant. I had asked ahead of time if they accept receipts with codes on from completing surveys and they said Yes but when I got to the window that's when they told me that I couldn't use that coupon at that McDonald's. In today's economy every penny counts and being a senior citizen on social security every penny counts even more. I do buy things from this McDonald's but I don't think that I'll be coming back to this one.
What are the regular operating hours of McDonald's at 5935 Madison Ave, Indianapolis?
The McDonald's at 5935 Madison Ave is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
When is the drive-through service available at this McDonald's location?
The drive-through is available daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What types of services does this McDonald's location offer for food pickup and delivery?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
Which payment methods are accepted at McDonald's on Madison Ave?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's location?
You can order online via their delivery URL or use the McDonald's App available on both iOS and Android platforms.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What nearby fast food options are available close to McDonald's on Madison Ave?
Nearby fast food options include another McDonald's and Arby's, both offering quick dining alternatives near the location.
Are there convenient fuel stations or automotive services near this McDonald's location?
Yes, Kroger Fuel Center and Marathon Gas are nearby for fueling needs, and Windshield Repair Doc offers auto glass services nearby.
What other nearby amenities can I visit around McDonald's for shopping or healthcare?
You can visit CVS Pharmacy for medical and retail needs, Great Clips for hair services, and Dr. Tavel Family Eyecare for eye care services, all located near McDonald's on Madison Ave.