McDonald's

3.2
2142 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6155 Crawfordsville Rd, Indianapolis, IN
46224, United States

Hours

Reviews

3.2
2,142 reviews
5 stars
655
4 stars
393
3 stars
387
2 stars
205
1 star
502

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting unhelpful or disrespectful interactions with staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration.

Food Quality

Reviews reflect inconsistent food quality, with some customers receiving fresh and hot food while others reported stale or improperly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions, including reports of bugs in food and unclean dining areas.

Mobile App Issues

Customers frequently encountered problems with the mobile app, including issues redeeming points and incorrect order processing.
  • JB
    Joline brutus
    Dec 29, 2025
    5.0
    Fast service
  • KD
    Kaíra D'Vine
    Dec 22, 2025
    1.0
    Violently rude employees refused to get manager for simple problem after being incapable of fixing it themselves due to server issues. Refused service and refused to call for help. Started getting mad and yelling at me when I insisted they get help or just ring me up. Do NOT go here.
  • HC
    Heather Christl
    Nov 28, 2025
    1.0
    Every single time I try to use the mobile app to redeem points or earn points. It says my code has already been used every single time I come to this McDonald’s location any other location I go to I have no issue and the guy at the window just says oh well I don’t know what to tell you like how about try to help me figure it out and just rude and then when you try to call and talk to a manager it rings and rings and rings and then you try to call back and it’s just a busy signal. Absolutely rude customer service.
  • PK
    Peggy Kendrick
    Nov 25, 2025
    2.0
    Why can't I get a syrup with my meal I like it on my bacon egg biscuit they wanted to charge me 35 cents for it
  • AM
    alysia mitchell
    Nov 20, 2025
    5.0
    Good food

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Indianapolis is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.