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McDonald's

3.3
(2079 reviews)
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Business Details

6056 W 71st St, Indianapolis, IN
46268, United States
(317) 297-3912
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6056 W 71st St, Indianapolis, IN
46268, United States

Hours

Reviews

3.3
2,079 reviews
5 stars
641
4 stars
458
3 stars
372
2 stars
194
1 star
414

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive to customer needs.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, indicating a need for better cleanliness standards.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported stale or poorly prepared food.

Efficiency

Customers frequently complained about slow service, particularly in the drive-thru and curbside pickup, leading to frustration.
  • AM
    A M
    3 days ago
    4.0
    Indie version of a good court. Nice variety of food and other items. Some places are on the pricey side.
  • YG
    Yahaira Guzman
    Feb 14, 2026
    3.0
    Service sucked and table was dirty.
  • DS
    David Scherb
    Feb 9, 2026
    5.0
    Many people working hard so their customers have a good experience. The food is 100% McDonald's. The $5 meal deal delivers. If you order the Limited time Hot Honey on the app, they'll give you the standard hot mustard, clarify when you get your bag and they'll hand it over. 😉
  • LL
    Lou
    Jan 23, 2026
    2.0
    Horrible customer service the only have teenagers with nasty attitudes and then the managers don't want to do anything about it. Very terrible service and they messed up my order too
  • SH
    Sierra Holbrook
    Jan 15, 2026
    1.0
    Ordered a large order. The cokes were not labeled correctly to differentiate regular from diet. One of the cokes wasn’t properly closed. And the hot mustard I ordered was also not in the bag. Very disappointing.
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Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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