Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
While some noted cleanliness, others reported unsanitary conditions, including bugs and unwashed hands.
Operational Hours
Several customers expressed frustration over the location not being open 24 hours as advertised.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or undercooked items.
CS
Carol Spencer
Feb 17, 2026
1.0
I just went there, google map says is open until 1am, the answer from the drive truck, just to say, "WE ARE CLOSED" IT IS 11:10PM, btw screens and lights are on, there are cars on the parking
TW
Thomas Wilson
Jan 30, 2026
4.0
Took 10 minutes to get one large black coffee. I stood there and waited while workers talked about their weekend plans
NT
Nick Trees
Jan 25, 2026
1.0
I visited this McDonald’s drive-thru around 3:00 AM on Saturday, January 24. I placed my order, paid, and then mistakenly pulled toward the second window instead of the first.
At that point, the employee physically leaned out of the drive-thru window, yelled at me, and used profanity, saying that he said the first window and cussing at me as if I were stupid. This was completely unnecessary and unprofessional.
I immediately reversed. When I requested a refund—since my food had not been prepared yet—the employee refused and stated: “You’re taking your food and you’re not getting a refund.” Given his aggressive attitude, I did not feel comfortable accepting food prepared by him and left without receiving food or a refund.
The employee was a tall white male with brown hair working the drive-thru at that time. Management should easily be able to identify who was on duty. This behavior is unacceptable and needs to be addressed.
BP
Brian Plummer
Jan 13, 2026
2.0
They always blast Mexican music from the back. Very unpleasant to hear while you are trying to eat. Don’t seem to follow procedure either. They just seem to not do a lot of things.
PK
Pamela Kidwell
Jan 3, 2026
5.0
Went through the drive thru and asked for a large mocha frappe. I know it's a pain to special order them but I think they are too sweet as is so I asked for a shot of espresso. And because of the season, they have peppermint syrup so I asked for that as well. I just want to say thank you to whoever made it because it really was a perfect balance.
What are the hours for McDonald's at 6061 E 82nd St, Indianapolis?
McDonald's is open 24 hours every day, from 00:00 to 23:59.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's drive-thru is open 24 hours daily, from 00:00 to 23:59.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 04:30 AM to 03:30 AM the next day.
What types of pickup and delivery services are available?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Payment options accepted are American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer a mobile app for ordering?
Yes, you can order through the McDonald's app available on iOS and Android.
Where is this McDonald's located?
The McDonald's is located at 6061 E 82nd St, Indianapolis, IN 46250, US.
What amenities or services does this McDonald's provide?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby shopping centers are close to this McDonald's?
Castleton Square shopping center is nearby, offering a variety of stores and dining options to explore before or after your visit.
Which nearby stores around McDonald's can I visit for electronics or phone repair?
Nearby options include CPR Cell Phone Repair Indianapolis - Castleton, Cell Phone Repair, and Computer Express for electronics and phone repair services.
Are there any nearby automotive services near McDonald's on E 82nd St?
Yes, AutoZone, Firestone Complete Auto Care, and Sears Appliance Repair are close by for automotive parts and repair needs.
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