McDonald's

3.3
1891 reviews
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Business Details

5617 N Michigan Rd, Indianapolis, IN
46228, United States
(317) 259-7402
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5617 N Michigan Rd, Indianapolis, IN
46228, United States

Hours

Reviews

3.3
1,891 reviews
5 stars
572
4 stars
376
3 stars
340
2 stars
189
1 star
414

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

While some customers enjoyed fresh and hot food, many complained about cold items, incorrect orders, and unsatisfactory meal preparation.

Management Concerns

Several reviews highlighted poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that certain visits were enjoyable.
  • LL
    Logan Watkins (LRW)
    Dec 28, 2025
    1.0
    I wish I could tell you more about how their food was. However, I can not. This morning at I sat in their drive through right when they opened for 10 minutes with no one attempting to take my order. Eventually, I pulled up to the window and saw a Hispanic lady. So I knocked on the window. The lady gave me a nasty look, and slowly moved out of sight. I double checked and they were in fact opened, but no one wanted to take an order. It’s extremely rare I go to McDonald’s, and this reminded my why I don’t.
  • NB
    Nicole Ballard
    Dec 18, 2025
    1.0
    I waited 50 minutes for my order 😢 never got and had a hard time getting my money back
  • JF
    Jose Flores
    Dec 17, 2025
    5.0
    Excelente panaderia..gran variedad comenzando por los panes franceses hasta pasteles
  • JJ
    julia
    Dec 15, 2025
    1.0
    I Am not a huge fan of McDonald's, so when I do eat here its usually when I'm out shopping and need a quick bite or perhaps a coffee. I ordered a snack wrap and a coffee and when I took a bite of my wrap my chicken was rock hard! The rude woman at the drive through forgot to hand me a receipt and. because I was in a bit of a crunch for time I decided I'd circle back around to get a refund after I met my friend at the store. When I did go back with food in bag, the very rude manager who refused to give her name, but was very short in height and Hispanic, told me that no she would not give me a refund and if I wanted anything else I need to pay. This is totally UNACCEPTABLE!I will not eat here EVER AGAIN. I'm sick and tired of people taking these managements jobs that are are downright rude, unprofessional and mean spirited.
  • DI
    Directing Intelligence
    Dec 9, 2025
    5.0
    What can I say, it's McDonald's
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Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's on Michigan Road?

McDonald's on 5617 N Michigan Rd operates daily from 5:00 AM to 11:00 PM for in-store dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM until midnight at this McDonald's.