Brand Certified
McDonald's
3.2(1015 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9833 Fall Creek Road, Indianapolis, IN
46256, United States
Certified by McDonald's • Feb 22, 2026
(317) 849-3011
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,015 reviews
5 stars
300
4 stars
203
3 stars
173
2 stars
109
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly during evening shifts.
Cleanliness
Multiple reviews highlighted issues with cleanliness, especially in the bathrooms and play area, with some customers noting unsanitary conditions.
Food Consistency
While some customers enjoyed their meals, there were numerous complaints about incorrect orders and food quality, including cold or poorly prepared items.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with several customers mentioning rude behavior and a lack of respect towards customers.
- RFRicardo FranciscoFeb 5, 20265.0Muybien
- BDBrea DJan 29, 20263.0I like this McDonald's when a mistake happens they are quick to make it right. My concern is the cleanliness of the play area and bathrooms. Please clean the play area or shut it down.
- SBSadistic BastardJan 14, 20263.0Screw the kiosk
- EPElisha PercellDec 27, 20255.0It's McDonald's. But that's not a bad thing or experience
- AAANGRYG0ATMILKERNov 13, 20251.0I came into this location on November 13 2025, the all female crew has been extremely disrespectful, catching attitudes with nearly all male customers wial treating the female base with slightly less disrespect. The food I ordered was just thrown together with little care about how the customer would react and after placing my order on the mobile app it said it was ready after 15 mins of waiting, when I arrived to pick my food up they asked if I was waiting for something and when I responded with my order number they just rolled there eyes and to me what felt like a deliberate act of disrespect took an additional 20 minutes to put my 3 items in the bag. I do not understand why it is so difficult it is to treat paying customers with civility and respect. If I could give this location a 0 star review, I would do so without hesitation. Not to mention the broken drive through menu screen that has been broken for nearly a year and a half, the stores curb appeal is amazing with well maintained exterior but the moment you walk inside the first thing you see is employees just standing around on there phones, ignoring people and the pure lack of cleanliness of the floors, drink stations, and tables. I would rather recommend people to the McDonald's near 42nd and post road befor I would this location. Not that I matter in talk of sales but I will never come to this location agian.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website