Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,686 reviews
5 stars
570
4 stars
321
3 stars
305
2 stars
137
1 star
353
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Quality
Service was frequently described as slow, with some employees being rude or unhelpful.
Food Quality
Food quality varied, with complaints about cold or old food, but some customers praised fresh items.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others noted rudeness and poor customer service.
Cleanliness
Concerns were raised about the cleanliness of the bathrooms and dining area.
- QSQuinn Sexton5 days ago1.0Terrible. Always a long line, and though I have mobile orders — I get pulled around and have to wait 10-15 min. more for my food, every time, while other people get theirs. Food is usually cold, soggy or order is completely wrong when I do end up getting it. Not worth dealing with this location anymore.
- SBSteve BrinerNov 17, 20255.0It was great and the inside was neat and clean. Bathrooms were clean as well. Thank you McDonald's in Bloomington Indiana let's go HOOSIERS.
- UKun knownSep 21, 20253.0I usually get McDonald's a great review but I went today and their french fries are starting to taste different I'm not sure what the difference is but those fries tasted different
- AJAmber JenningsSep 19, 20254.0It's McDonald's, what else can you say?
- DRDemetrius RoyalSep 12, 20255.0Great place
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 9851 E Washington St, Indianapolis?
McDonald's is open daily from 5:00 AM to midnight, except on Sunday when it opens at 6:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
Can I order McDonald's for delivery or curbside pickup?
Yes, this McDonald's location offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order from this McDonald's location online?
You can order online via their delivery URL or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's on E Washington St?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this location provides WiFi and supports mobile ordering along with mobile offers and McDelivery.
What are some nearby fast food restaurants around McDonald's at 9851 E Washington St?
Nearby fast food options include Wendy's, KFC, Chick-fil-A, Taco Bell, and Qdoba, offering variety if you're exploring different cuisines.
Where can I shop near McDonald's at 9851 E Washington St?
Cherry Tree Plaza is a nearby shopping center providing various retail options close to McDonald's.
Are there any medical or optometry services near this McDonald's location?
Yes, nearby medical services include J. L. Farr, MD, Louis Starr, MD, and dentists like East Washington Gentle Dentist and Gentle Dentist. Eyeglass World and America’s Best Contacts & Eyeglasses are nearby optometry stores.
How can nearby telecommunications stores like Verizon or T-Mobile help customers visiting McDonald's?
Nearby Verizon and T-Mobile stores offer mobile phone and telecommunications services, useful if customers need device support or new mobile plans while visiting the area.