Location.com logo
Brand Certified

McDonald's

3.4
(1770 reviews)

Business Details

7911 US 31 South, Indianapolis, IN
46227, United States
(317) 882-1991
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7911 US 31 South, Indianapolis, IN
46227, United States

Hours

Reviews

3.4
1,770 reviews
5 stars
613
4 stars
342
3 stars
309
2 stars
150
1 star
356

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with missing items and incorrect orders.

Service Quality

Numerous reviews highlighted slow service, rude staff, and a lack of attention to customers.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale or cold items.
  • BR
    Brady Rich
    6 days ago
    1.0
    Wouldn’t recommend staff was rude when I told them I paid for my sauce on the mobile order app then she told me to prove it and took my food bag back because she didn’t believe me then she took my phone to look at my receipt on the mobile app definitely not going to this location again and it’s sad how rude they were to me over sauce that I paid extra for now my food is cold and they should’ve given me my money back for how disrespectful they were
  • MS
    Mark Spangler
    Feb 19, 2026
    5.0
    Quick, accurate order, nice window service
  • DS
    Diane Smith
    Feb 17, 2026
    5.0
    Favorable Smoothies.
  • IJ
    ineka jones
    Feb 5, 2026
    1.0
    I get off late night and stopped by this McDonald’s. I ordered my food and asked that it’s dropped fresh didn’t mind the wait. When I pulled up to the window they handed me a bag. Ummm I asked for my food fresh, that’s way too fast for fresh food. The Hispanic male supervisor insisted they were. I checked the bag before pulling off and the fries were dark and drenched with oil. I told him you had to have re-dropped those fries these are horrible. He still stuck with they are fresh. I use to work at McDonald’s and I know for a fact what fries are supposed to look like and how they cooked. I threw the food out and didn’t even ask for my money back. The night crew is horrible, day shift/evening shift way better. Please help the night crew, they just don’t care. People spend their money that they need to work there and this the treatment we get. If you don’t want to do the job you get paid to do, find another and stop pissing people off. The blk young male needs some customer care classes as well. How he speaks and takes orders is very rude. Who runs this place? Spotlight them at night. You will find out what goes on.
  • KB
    Kenzie bryant
    Jan 16, 2026
    2.0
    I had almost finished my sandwich as i looked down and had noticed a nice sticker in the middle of my sandwich 🤮 do better yall.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: