Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,759 reviews
5 stars
608
4 stars
341
3 stars
309
2 stars
149
1 star
352
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
A significant number of customers reported issues with missing items and incorrect orders, leading to frustration and disappointment.
Service Speed
Many reviews highlighted slow service, both in the drive-thru and inside the restaurant, with some customers waiting excessively for their food.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and trash on the floor, contributing to a negative dining experience.
Staff Attitude
There were multiple complaints about rude or unprofessional staff behavior, which negatively impacted customer satisfaction.
- AWAllen WitsmanDec 27, 20252.0This place sucks. Every time I order food from this location I am missing something. And I tired of having to go back in and have to wait for ever to even get someone inside to notice me at the counter. This location is right by my house and I will not be returning.
- LPLinda PorterDec 20, 20251.0The male worker with the face tattoo of a broken heart under his eye always wearing a beanie feels the need to add in unnecessary commentary. Today me and my partner stopped by for lunch to pick up some food together, this man who obviously has nothing better to do decided to make a comment on how we should just “move in at this point” because of “how much your here” go there, we only go on Saturday's if i have to work. When really he should be minding his business and focusing on his job, especially when he looks cracked out and fumbling over his words on a good day. I won’t be going back here.
- TTTonyDec 16, 20254.0Decent service, a couple fun tables for kids to play with lights in the back. Couldn't find the napkins station.
- LPLaToya PowellDec 10, 20251.0Order taker in lane one/cashier was busy on his phone in drive thru. The tone of his voice was aggravated, because he wanted to be on his phone. When I pulled up to the window, he was on his phone, he had me waiting for 30 seconds before he opened the window. He wasn’t paying attention and called out another person’s order behind me. I won’t return!
- SGSteve GainesDec 8, 20251.0I went through the drive thru at 5 AM and I was the only car in line. First the guy taking the orders talks like he has a mouth full of marbles and has the personality of wet paint. Then I get to the second window and received my food. We ordered meals and we didn't get our hash browns and my sandwich was incorrectly made. They took it back and didn't make a fresh sandwich, they just took one topping off and put the other on!! She didn't wrap the sandwich back up and gave us a stale hash brown!! I wont be visiting that location ever again!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 7911 US 31 South, Indianapolis?
This McDonald's is open 24 hours a day, 7 days a week.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 7911 US 31 South offers a 24/7 drive-thru service.
Can I order McDonald's for delivery or pickup?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at this location?
You can order online via the McDonald's app available on the App Store and Google Play, or use the delivery URL https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer free WiFi and mobile ordering?
Yes, the services include WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.
What types of food can I expect at this McDonald's?
They serve a variety of menu options including breakfast items, coffee, burgers, sandwiches, ice cream, frozen yogurt, and more, all made with quality ingredients.
What nearby restaurants can I visit around McDonald's at 7911 US 31 South?
Nearby restaurants include Ruby Tuesday, City Barbeque, Grindstone Charley's, Colorado Steakhouse, Boston Market, Noodles & Company, Steak 'n Shake, Einstein Bros. Bagels, Penn Station East Coast Subs, Wendy's, Moe's Southwest Grill, and Dunkin' Donuts.
Are there any nearby financial services or banks close to this McDonald's?
Yes, Fifth Third Bank and Western Union are nearby, providing banking and money transfer services.
Which nearby places might be useful for customers visiting McDonald's at this location?
Customers might find it convenient to visit Redbox for video rentals, Jiffy Lube for automotive oil changes, or US military recruiting centers nearby if interested in enlistment information.