McDonald's

3.5
1778 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7822 Brookville Road, Indianapolis, IN
46239, United States

Hours

Reviews

3.5
1,778 reviews
5 stars
593
4 stars
381
3 stars
355
2 stars
168
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold items, incorrect orders, and issues with specific menu items.

Cleanliness

The restaurant was noted for being clean, with some customers appreciating the cleanliness of the restrooms and dining area.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising the speed and friendliness, while others experienced delays and order mistakes.
  • TR
    Thomas Reilly
    Jan 2, 2026
    2.0
    Ordered before they started serving lunch yet, had my order delivered with an empty bag and a receipt saying we dont do breakfast after 10:30. I ordered before 10:30, got literally an empty bag, tipped and paid extra for an empty bag to be delivered only because they didnt want to make my order
  • AB
    AJ B
    Dec 17, 2025
    5.0
    Fast an friendly food was warm Restaurant was clean they had a kids area and the restroom was clean
  • JL
    Jessy Leo
    Nov 23, 2025
    5.0
    It's a solid McDonalds. They almost never mess up our orders, and the food is almost always what you would expect. Way better and more reliable than the one off 40. Obviously sometimes mistakes happen, and occasionally the fries aren't hot, but it's a solid McDonald's
  • PO
    Phillip ONeal
    Nov 17, 2025
    3.0
    The drive-through personnel needs more training in being courteous.
  • JB
    Jimmy Birdwell
    Nov 8, 2025
    1.0
    Yesterday I picked up a double cheeseeburger plain and dry for a friend at work. I used self checkout on my order. Machine was out of paper. Went into day and it took him over 20 mins to get it ready. The machine was still out of paper. I watch 3 people walk back to counter while I waited and all their orders were wrong. Won't return back again

Frequently Asked Questions About McDonald's

What are the regular open hours for McDonald's at 7822 Brookville Road, Indianapolis?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

What time does the drive-thru close on Fridays and Saturdays at this McDonald's?

The drive-thru at this McDonald's closes at midnight on Fridays and Saturdays.