Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,774 reviews
5 stars
589
4 stars
381
3 stars
355
2 stars
167
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed their meals, many complained about cold food, incorrect items, and unsatisfactory preparation.
Cleanliness
Mixed reviews on cleanliness; some noted clean restrooms and dining areas, while others reported dirty conditions.
Drive-Thru Experience
The drive-thru service received both praise for speed and friendliness, but also criticism for order accuracy and delays.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived value for money.
- JLJessy Leo1 day ago5.0It's a solid McDonalds. They almost never mess up our orders, and the food is almost always what you would expect. Way better and more reliable than the one off 40. Obviously sometimes mistakes happen, and occasionally the fries aren't hot, but it's a solid McDonald's
- POPhillip ONealNov 17, 20253.0The drive-through personnel needs more training in being courteous.
- JBJimmy BirdwellNov 8, 20251.0Yesterday I picked up a double cheeseeburger plain and dry for a friend at work. I used self checkout on my order. Machine was out of paper. Went into day and it took him over 20 mins to get it ready. The machine was still out of paper. I watch 3 people walk back to counter while I waited and all their orders were wrong. Won't return back again
- KBKevin BennettOct 10, 20251.0I came here with a Mobile order, thinking it would be faster Only for them to tell me to pull up and watch everyone else go around me and I only had three sandwiches while I had to wait for 10 min workers extremely rude
- ALAmber LongSep 24, 20252.0You may get everything you ordered, you may not. It is hit or miss so much so when you call in they don't even question whether or not you are or are not missing items. They know they miss items all the time. They also do not let you know when they are out of certain products you are ordering, especially kid meal toys. If I go to a place of business and order something based off the picture than I can only assume I am getting what is advertised unless told different. For some reason this is one of the only ones I go to where I order a McChicken and it is so spicy it cannot be eaten. They also usually have a sign that says ask for condiments while ordering or you will not receive any at all. I forgot to ask for ketchup one time and when I pulled up to pay they wouldn't add it and when I pulled up to retrieve the food they stated I couldn't have any bc it was requested at time the order was put in.
Frequently Asked Questions About McDonald's
What are the regular open hours for McDonald's at 7822 Brookville Road, Indianapolis?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
What time does the drive-thru close on Fridays and Saturdays at this McDonald's?
The drive-thru at this McDonald's closes at midnight on Fridays and Saturdays.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:30 PM, with options like same-day and no-contact delivery.
Can I place an order through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there drive-thru service available at this McDonald's?
Yes, drive-thru service is available with hours generally from 5:00 AM to 11:00 PM or later on weekends and Fridays.
Are there any nearby restaurants where customers can visit before or after McDonald's?
Yes, nearby you can find Bigsy's Sports Grill and Huddle House, perfect spots for American cuisine and sports bar atmosphere.
What nearby services are available for customers needing financial transactions?
Nearby financial services include Western Union for money transfers, FORUM Credit Union for banking and ATMs, and LibertyX Bitcoin ATM for cryptocurrency transactions.
Are there wellness or spa facilities close to McDonald's for customers seeking relaxation?
Yes, King's Spa and New King Spa are nearby options offering spa and massage therapy services.
How can customers find more information about McDonald's menu and promotions?
You can view the full menu online, join MyMcDonald’s Rewards for points and offers, or follow McDonald's on social media platforms like X, Instagram, TikTok, and Facebook.