McDonald's

3.1
184 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
Indianapolis Airport - Ind, Indianapolis, IN
46241, United States

Hours

Reviews

3.1
184 reviews
5 stars
59
4 stars
22
3 stars
31
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and inadequate staffing, particularly during busy hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or stale food and incorrect orders.

Communication Problems

Numerous customers experienced communication barriers with staff, including language issues and lack of assistance.

Rewards and Pricing

Customers expressed frustration over the inability to use rewards or discounts at this location, along with complaints about higher prices compared to other McDonald's.

Mixed Staff Experiences

While some customers praised friendly staff, others reported unprofessional behavior and poor customer service.
  • JS
    Jordan Scarberry
    Dec 5, 2025
    3.0
    It's just McDonald's. Nothing special about it.
  • TP
    Trey Phillips
    Nov 30, 2025
    5.0
    Quickly responded to concerns
  • AK
    Avi Kathuria
    Sep 6, 2025
    3.0
    Tried Vanilla Coffee here and it was Ok.
  • JL
    Jason L
    Aug 20, 2025
    3.0
    Stopped by the McDonald’s inside Indianapolis airport for some hash browns during breakfast hours. It’s more of a small booth-style setup rather than a full restaurant, but it gets the job done. They had self-checkout kiosks available, which helped move things along quickly. The only disappointment was not being able to use the McDonald’s app for discounts, which felt like a missed opportunity (and overpriced). Overall, operations were efficient and smooth, and as with most airport spots, bathrooms and parking are shared with the terminal. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at Indianapolis Airport?

McDonald's at Indianapolis Airport is open daily from 4:30 AM to 10:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at Indianapolis Airport has drive-through hours from 4:30 AM to 10:00 PM every day.