Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and inadequate staffing, particularly during busy hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or stale food and incorrect orders.
Communication Problems
Numerous customers experienced communication barriers with staff, including language issues and lack of assistance.
Rewards and Pricing
Customers expressed frustration over the inability to use rewards or discounts at this location, along with complaints about higher prices compared to other McDonald's.
Mixed Staff Experiences
While some customers praised friendly staff, others reported unprofessional behavior and poor customer service.
JS
Jordan Scarberry
Dec 5, 2025
3.0
It's just McDonald's. Nothing special about it.
TP
Trey Phillips
Nov 30, 2025
5.0
Quickly responded to concerns
AK
Avi Kathuria
Sep 6, 2025
3.0
Tried Vanilla Coffee here and it was Ok.
JL
Jason L
Aug 20, 2025
3.0
Stopped by the McDonald’s inside Indianapolis airport for some hash browns during breakfast hours. It’s more of a small booth-style setup rather than a full restaurant, but it gets the job done. They had self-checkout kiosks available, which helped move things along quickly. The only disappointment was not being able to use the McDonald’s app for discounts, which felt like a missed opportunity (and overpriced). Overall, operations were efficient and smooth, and as with most airport spots, bathrooms and parking are shared with the terminal.
Efficient: Yes
First-Time Friendliness: Yes
Would I Return: Yes
JY review
What are the opening hours of McDonald's at Indianapolis Airport?
McDonald's at Indianapolis Airport is open daily from 4:30 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at Indianapolis Airport has drive-through hours from 4:30 AM to 10:00 PM every day.
Can I place an order online or through a mobile app at this McDonald's?
Yes, you can order online via their delivery service and also use the McDonald's mobile app available on iOS and Android platforms.
What types of payment does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there seating available inside the McDonald's at the Indianapolis Airport?
Yes, this McDonald's location offers seating and is wheelchair accessible, including entrance, seating, and restrooms.
Does McDonald's at Indianapolis Airport offer WiFi and mobile ordering services?
Yes, the location provides WiFi and supports mobile ordering.
What meal options are available at this McDonald's location?
The menu includes breakfast, lunch, dinner, coffee, desserts, and a children's menu.
Which nearby coffee shops could I visit before or after dining at McDonald's?
Starbucks is located nearby and offers coffee and restaurant services for a convenient visit before or after McDonald's.
Are there other dining options close to McDonald's at Indianapolis Airport?
Yes, nearby dining options include Naked Tchopsticks for sushi, Indy 500 Grill offering American cuisine, and QDOBA Mexican Eats for Mexican food.
How can the Indianapolis International Airport nearby help customers find this McDonald's location?
Being located at Indianapolis International Airport, travelers can find McDonald's conveniently within the airport premises, making it easy for those arriving or departing to grab a meal.