McDonald's

Reviews

• AH

  April Hardy

  Mar 3, 2026
  1.0
  Had hair in my fries. Ask for a medium in replacement. Gave me the same size. 🫣
• DT

  Destiney Terrell

  Mar 3, 2026
  1.0
  Here’s a polished version of your review: ⸻ I used to come to this McDonald’s all the time for breakfast—almost daily. I would stop in for a large Coke with light ice and a sausage biscuit with cheese. I also loved collecting my reward points because my son gets free Happy Meals from the points I earn since I’m there so often. Unfortunately, at this location, you can never use your rewards anymore. They will tell you your code is invalid and act like they don’t know what’s going on. However, it’s clear the issue is their poor Wi-Fi connection, which prevents them from connecting to the server to validate reward codes. It’s frustrating when you’re a loyal customer and can’t use the benefits you’ve earned. I used to pass up the McDonald’s on Keystone Ave & 38th St—even though it’s closer to me—to come to this one because the customer service used to be better. I also appreciated that they present themselves as a Christian establishment. Sadly, the customer service has gone downhill. One late night, I stopped in for a sweet tea and was given regular unsweetened tea. When I politely mentioned that it wasn’t sweet tea, they insisted that it was. After I continued to say it wasn’t, they finally admitted they were out of sweet tea. That means I was initially told something that wasn’t true, which was disappointing. Between not being able to use my rewards and the decline in customer service, I will no longer be going out of my way to visit this location. It’s unfortunate because I truly used to enjoy coming here.
• JW

  Joshua White

  Mar 3, 2026
  1.0
  Closed over an hour before they are supposed to close. Employees looking at you not even talking to you. Disappointing
• JF

  Jack Fox

  Feb 22, 2026
  4.0
  Open the last month, I've been here a few times and the only thing I have a problem with, is that I never get any condiments when I explicitly order them through the app. I go and pick up the food, I go home, no ketchup. The problem is, I've gotten food here at least five times in the last month, and each and every time, they refused to give me any ketchup.
• SJ

  Sarah Jerrell

  Feb 21, 2026
  4.0
  I got drive thru on Valentine’s Day - service was quick and nice despite being super busy. Food was good but not super hot. We air fried the nuggets and fries when we got home and that helped.

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