McDonald's

3.3
1739 reviews
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Business Details

4802 W 57th St, Indianapolis, IN
46254, United States
(317) 291-1920
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4802 W 57th St, Indianapolis, IN
46254, United States

Hours

Reviews

3.3
1,739 reviews
5 stars
564
4 stars
345
3 stars
295
2 stars
175
1 star
360

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Long wait times in both drive-thru and dine-in, with many customers noting slow service and disorganization.

Food Quality

Inconsistent food quality, with reports of cold or improperly prepared items.

Cleanliness

Mixed reviews on cleanliness, with some noting clean bathrooms while others reported unsanitary conditions.
  • AC
    Adelakun Clara
    Nov 9, 2025
    1.0
    It service is too slow, waited for 30 minutes before I got my order and the fries is cold .
  • CR
    Cadance Rose
    Nov 4, 2025
    5.0
    Accidently handed the wrong order, but the employee on call was extremely kind and helpful
  • TS
    Taja Simone
    Oct 29, 2025
    1.0
    The manager is always rude or has an attitude early in the morning. The workers act mad when you are a returning customer. The workers also act like they don’t want to give you what you paid for. Very unprofessional. Manger very rude! Always putting so much water in my oatmeal, I didn’t ask for oatmeal soup! Manager needs to be humbled, like come on it’s McDonald’s
  • SH
    Shakeria Hendricks
    Oct 23, 2025
    1.0
    They are very unprofessional it says open 24hr literally pulled in drive through at 11 and sat there for 25 mins only to call inside and they answer and say they closed but both lanes packed and employees just standing around ig third shift a free check
  • AC
    Antonio Conte
    Oct 21, 2025
    1.0
    Order a 10 piece, chicken, nugget and found something in my food even with the receipt questioned and ultimately refused to give me a refund and or replace my 10 piece chicken nugget after finding an unknown rubbery plastic substance
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 4802 W 57th St, Indianapolis?

The regular business hours are from 5:00 AM to 11:00 PM on Monday and Sunday, and 24 hours from Tuesday to Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:30 PM on Monday and Sunday, and from 5:00 AM to 4:59 AM the next day from Tuesday to Saturday.