Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,754 reviews
5 stars
567
4 stars
350
3 stars
298
2 stars
176
1 star
363
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, including cold fries and incorrect orders.
Staff Attitude
Numerous customers experienced rude or unhelpful staff, with complaints about poor customer service and lack of professionalism.
Order Accuracy
There were consistent issues with order accuracy, with many customers receiving incorrect items or missing items from their orders.
Cleanliness
While some customers noted clean bathrooms, others reported unsanitary conditions and a lack of attention to cleanliness by staff.
- HJHenry jacksonDec 30, 20251.0I ordered through the mobile app 2 ten piece nuggets, a large fry and a drink at 3:59 pm. Arrived at the store at 4:05 and when I walked in, there was already 6 people waiting on their orders. so im waiting there for 15 mins, and I noticed the person on front was only working on doordash orders and was arguing with their driver thru worker because they handed out the wrong order twice. Then I look at the screen and my order said it was served so I was confused and upset. I asked the manager how much longer my order was because at this point ive been there for 20 mins, my nuggets were Luke warm, fries were luke warm and was told my order was handed out. no compensation for my time or my order being deliberately ignored. Never coming her again.
- GBGooglicious BytesDec 24, 20254.0Placed An App Curbside Order...But Cudn't Get Arrival Feature To Work...So Went Inside To Counter. It's Kind Of A 😎😎 SetUp - Looks Recently Renovated...But Get'n Meals Was A Bit Slow. The Staff Were Great - MayB Just Get'n Used To Different Software Program Or Someth'n🤔 Food Was Good😋
- VVveroDec 16, 20251.0They mark curbside pick up orders as complete even though they don’t come outside and hand your order to. Really inconvenient and lazy.
- JFJose FloresDec 14, 20251.0Fui hayer como a las 4am y estuve esperando unos 5 min haxta que el del altavoz me dijo que no havia servicio por la transision del menu regular al de los desayunos segun el y cuando di la vuelta estaba fumando platicando y riendo con otra persona. Ese ligar era totalmente diferente hce inos años cuando havia Latinos nunca se equivocavan en las prdenes y el servisio era rapido otra cosa
- POPatricia OliverDec 11, 20251.0Let’s start with the Guy at first window and on intercom was very rude . I am the only person in line , I get to the first window and he had a nasty attitude and ask what my order was again . Then I get to the second window and it take 15 mins a woman come To the window and ask if I was door dash . I’m still only person in line it’s 11:51pm . I waited 15 minutes for ICE COLD French fries and a cold sandwich. I DO NOT appreciate that and I will NEVER be back to this McDonald you guys need some training cause ain’t no way you hate your job that bad and YALL applied for it
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 4802 W 57th St, Indianapolis?
The regular business hours are from 5:00 AM to 11:00 PM on Monday and Sunday, and 24 hours from Tuesday to Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 11:30 PM on Monday and Sunday, and from 5:00 AM to 4:59 AM the next day from Tuesday to Saturday.
Does McDonald's at 4802 W 57th St offer drive-thru service and what are its hours?
Yes, the drive-thru is open from 5:00 AM to midnight on Monday, 24 hours from Tuesday to Saturday, and from 4:00 AM to midnight on Sunday.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Is there a McDonald's app for ordering at this location?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What nearby fast food options are available around McDonald's on 4802 W 57th St?
Nearby fast food options include Penn Station East Coast Subs, Wendy's, Taco Bell/KFC, KFC, and Jimmy John's, offering a range of sandwiches, burgers, Mexican, and chicken dishes.
What nearby places can I visit for dessert after my meal at McDonald's?
Ritter's Frozen Custard is a nearby ice cream shop ideal for dessert after your meal.
Are there any financial services near McDonald's at 4802 W 57th St?
Yes, nearby financial services include Fifth Third Bank and Western Union for banking and money transfer needs.
What amenities does this McDonald's provide besides food?
This McDonald's offers WiFi, Mobile Ordering, Mobile Offers, Gift Cards, McDelivery, and DriveThru services for customer convenience.