McDonald's

3.6
1228 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5030 Southport Crossing Pl, Indianapolis, IN
46227, United States

Hours

Reviews

3.6
1,222 reviews
5 stars
445
4 stars
260
3 stars
238
2 stars
99
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, long wait times, and unprofessional staff interactions.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold, stale, or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Staff Performance

While some customers appreciated friendly and efficient staff, others noted rudeness and lack of attention from employees.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising speed and efficiency, while others reported significant delays and order mistakes.
  • LL
    L Lvngd (Lynje)
    Nov 5, 2025
    4.0
    Went through drive through
  • CM
    Carol Mcclure
    Oct 29, 2025
    5.0
    I went through the drive through. So I don't know about the atmosphere part. I had a code for free coffee.But unfortunately, pumpkin is not on that list to get that was the only disappointing part
  • SW
    Scot W
    Oct 20, 2025
    5.0
    The restaurant is always good. The Store (gas station) part of the business is hit or miss
  • RM
    Rebecca Mejia
    Oct 10, 2025
    1.0
    I made a mobile order for drive thru and the attention was not good at all, they claimed the order wasn’t at the location when it clearly was, so I went inside to show them the mobile order and they still didn’t do anything about it and I had to cancel the mobile order. Environment loud overall
  • UO
    User Omega
    Sep 29, 2025
    5.0
    Fast service through the drive thru. Food is always hot and fresh.

Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to 11:00 PM, and Thursday to Saturday from 5:00 AM to midnight.