Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
3,576 reviews
5 stars
1,053
4 stars
680
3 stars
639
2 stars
366
1 star
838
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, burnt, or improperly prepared food, with some customers finding foreign objects in their meals.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and dirty floors.
Customer Experience
Customers expressed frustration over communication issues, particularly with staff not speaking English, and a lack of professionalism from management.
Inconsistent Performance
While some customers had positive experiences with quick service and fresh food, these were overshadowed by frequent complaints about errors and delays.
- JBJeff Bishop2 days ago5.0Food was ready quickly and was very good.
- MBMiranda BarronNov 17, 20251.0Every time I come to this location and visit Drive Thru, there are never napkins in the bag. Like did we not train employees to put things in the bag. Most of us like to wipe our hands and mouth after eating. Or did some just not believe in using napkins.
- LWLena WarfieldNov 16, 20255.0This is a good one! Food always hot fresh and correct. Employees are very nice.
- KMKelly MoraNov 9, 20255.0This is one of my favorite McDonald's!! The staff are very friendly I ALWAYS enjoy being there and taking my whole family to eat inside this McDonald's restaurant. I highly recommend this place!
- ABAlex BennettNov 8, 20255.0Decently clean location that was quick to make my 2 orders of small fries and small drink. The 2 small fries were fairly big, equaled at least a large fry together and they were free from McDonald's Monopoly. Nice to have a soda fountain in the lobby still as some locations are removing them.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4541 S Emerson in Indianapolis?
The restaurant is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Fridays and Saturdays. You can order through their delivery website or McDonald's app.
Can I use the drive-thru at this McDonald's?
Yes, the drive-thru operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa cards.
What pickup and delivery options are available at this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery to ensure convenience and safety.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services can customers expect at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which nearby restaurants can I visit after or before dining at McDonald's?
Nearby options include Pizza Hut, Steak 'n Shake, Fujiyama Steak House of Japan, Firehouse Subs, Chipotle Mexican Grill, and White Castle for diverse dining experiences.
Are there places nearby where I can enjoy coffee or desserts around McDonald's?
Yes, Starbucks is nearby for coffee lovers, and you can also find frozen yogurt and ice cream options at McDonald's itself.
What nearby services are available if I need automotive or health-related assistance near McDonald's?
Nearby there are automotive services like Tire Central and Service, Goodyear, and Murphy USA gas station, as well as health services like Kids and Adult Dental Center, Dr. Tim Bacsa, and ATI Physical Therapy.