Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
3,594 reviews
5 stars
1,056
4 stars
679
3 stars
640
2 stars
370
1 star
849
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, burnt, or incorrect items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.
Customer Service
Many customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff during certain visits.
- DGDave Griffey6 days ago2.0Every time I come here it's something different. On tonight's adventure, I pull up to the drive through and there are 2 cars in the drive through, the order is taken for both of those cars then I proceed to sit there for 5 minutes with no one coming over the intercom. I said hello? A couple of times with no one answering and finally just got frustrated and drove off. As I turned the corner the genius working the drive through was hanging half out the window talking to some girl on a city scooter just standing there having conversation like it was break time. Definitely will never ever be back to this McDonald's again, Good news for Burger King I guess!
- LBLily BrownJan 4, 20261.0Would rate 0 if I could. $30 for 3 large meals and a kids meal and not only were ALL THREE fries were cold and ALL THREE large fries weren't even half full. Got a double cheese that looks like someone stepped on it, the kids meal had extra fries and the first box had a decent amount but the second box had literally only 2 fries. $30 plus a 10-15 minute wait for this?? Ridiculous. This MCDONALD'S has HAD issues with shitty service and food FOR MONTHS UPON MONTHS but this really takes the cake. This is BS. I will no longer pay for shitty looking food and half missing fries from this locations anymore.
- EOemmanuel onobunJan 3, 20261.0Terrible experience at this location. Food was cold. Terrible customer service on January 3, 2026
- WBWilliam BetzlerJan 1, 20261.0Paid for sauce, reminded the worker at the window about the sauce, still forgot the sauce. (And straws and napkins) This location has incompetent workers. Would not recommend.
- TSTammy SchnitzDec 20, 20253.0Went through drive through. Order 2 quarter pounders meals with large fries and large coke light ice. Got one coke. Asked to pull to spot 3.and they will bring it out. 15 minutes weight. And finally got it. Missing one meal. Young man said he will get it. 10 minutes I went in. And waited 16 minutes to get what I paid for. Do better...
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4541 S Emerson in Indianapolis?
The restaurant is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available from 5:00 AM to midnight on most days, with extended hours until 1:00 AM on Fridays and Saturdays. You can order through their delivery website or McDonald's app.
Can I use the drive-thru at this McDonald's?
Yes, the drive-thru operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa cards.
What pickup and delivery options are available at this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery to ensure convenience and safety.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services can customers expect at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which nearby restaurants can I visit after or before dining at McDonald's?
Nearby options include Pizza Hut, Steak 'n Shake, Fujiyama Steak House of Japan, Firehouse Subs, Chipotle Mexican Grill, and White Castle for diverse dining experiences.
Are there places nearby where I can enjoy coffee or desserts around McDonald's?
Yes, Starbucks is nearby for coffee lovers, and you can also find frozen yogurt and ice cream options at McDonald's itself.
What nearby services are available if I need automotive or health-related assistance near McDonald's?
Nearby there are automotive services like Tire Central and Service, Goodyear, and Murphy USA gas station, as well as health services like Kids and Adult Dental Center, Dr. Tim Bacsa, and ATI Physical Therapy.