McDonald's

3.5
1919 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4906 Kentucky Ave, Indianapolis, IN
46221, United States

Hours

Reviews

3.5
1,919 reviews
5 stars
690
4 stars
424
3 stars
345
2 stars
141
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean employee practices.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

The quality of food was often criticized, with reports of cold items, stale buns, and overall dissatisfaction with the taste.
  • JJ
    Jimmy
    5 days ago
    1.0
    I don't know what genius thought it would be a good idea to stop mixing McFlurries AND design an open top cup for them that have toppings that fall out of the damn cup. Thanks for the toppings in my car McDonald's. Dumb!
  • DG
    Darlene Garman
    Jan 4, 2026
    1.0
    I placed a mobile order at this location and when I went to pick it up, the store was closed due to staffing. I've tried emailing through the app to get my money back and they stated I had to call the location. When you call the store, it goes to a voicemail that is full and will not let you leave a message. I don't live in Indiana, so I'm unable to show up in person, as I was traveling when I placed the mobile order. I still have not received my $20 back that this restaurant stole. It's completely unprofessional and unacceptable. I definitely would never go this McDonald's again.
  • MB
    Matt B
    Jan 3, 2026
    3.0
    I guess 2 total pickles is "extra pickles"? 😑 otherwise orders are usually correct and decent drive through speed. Overall 3/5 McDonalds. There are better, but there are many worse.
  • YS
    Yary Skeian
    Jan 2, 2026
    1.0
    Employees here are gross. Whoever the old white lady is on the morning shift should not be on cashier. I asked what was in the latte to verify the cream had no sugar added because I have health issues and she treated me like I was dumb for asking. So I just said whatever and went to go get a coffee from the gas station and I heard her loud as can be talking about the situation joking about it when I had not even said anything rude at all and thought it was a regular interaction but ig not for 60 year olds who like to gossip. I came back to say “you know I asked that for health reasons right” and she started being rude so I reciprocated that then she started throwing literal insults at me. Manager is just as stupid for enabling it and being right there just as immature
  • CB
    C.S. Burns
    Dec 30, 2025
    4.0
    This McDonalds is usually too busy for my liking. I've been "STUCK" after ordering from the app and then waiting forever for someone to bring me food to curbside or standing in the lobby waiting for pick up. UGH This is one of the places I would recommend the "old fashioned way" of ordering in drive-thru or inside, in person.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4906 Kentucky Ave, Indianapolis?

The McDonald's at 4906 Kentucky Ave, Indianapolis operates from 5:00 AM to midnight Monday through Wednesday, and on Sunday from 6:00 AM to midnight. On Thursday, Friday, and Saturday, it stays open until 4:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday through Wednesday from 5:00 AM to midnight, Sunday from 6:00 AM to midnight, and Thursday through Saturday from 5:00 AM to 4:00 AM.