Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean employee practices.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
The quality of food was often criticized, with reports of cold items, stale buns, and overall dissatisfaction with the taste.
JJ
Jimmy
5 days ago
1.0
I don't know what genius thought it would be a good idea to stop mixing McFlurries AND design an open top cup for them that have toppings that fall out of the damn cup. Thanks for the toppings in my car McDonald's. Dumb!
DG
Darlene Garman
Jan 4, 2026
1.0
I placed a mobile order at this location and when I went to pick it up, the store was closed due to staffing. I've tried emailing through the app to get my money back and they stated I had to call the location. When you call the store, it goes to a voicemail that is full and will not let you leave a message. I don't live in Indiana, so I'm unable to show up in person, as I was traveling when I placed the mobile order. I still have not received my $20 back that this restaurant stole. It's completely unprofessional and unacceptable. I definitely would never go this McDonald's again.
MB
Matt B
Jan 3, 2026
3.0
I guess 2 total pickles is "extra pickles"? 😑 otherwise orders are usually correct and decent drive through speed. Overall 3/5 McDonalds. There are better, but there are many worse.
YS
Yary Skeian
Jan 2, 2026
1.0
Employees here are gross. Whoever the old white lady is on the morning shift should not be on cashier. I asked what was in the latte to verify the cream had no sugar added because I have health issues and she treated me like I was dumb for asking. So I just said whatever and went to go get a coffee from the gas station and I heard her loud as can be talking about the situation joking about it when I had not even said anything rude at all and thought it was a regular interaction but ig not for 60 year olds who like to gossip. I came back to say “you know I asked that for health reasons right” and she started being rude so I reciprocated that then she started throwing literal insults at me. Manager is just as stupid for enabling it and being right there just as immature
CB
C.S. Burns
Dec 30, 2025
4.0
This McDonalds is usually too busy for my liking. I've been "STUCK" after ordering from the app and then waiting forever for someone to bring me food to curbside or standing in the lobby waiting for pick up. UGH This is one of the places I would recommend the "old fashioned way" of ordering in drive-thru or inside, in person.
What are the regular operating hours for McDonald's at 4906 Kentucky Ave, Indianapolis?
The McDonald's at 4906 Kentucky Ave, Indianapolis operates from 5:00 AM to midnight Monday through Wednesday, and on Sunday from 6:00 AM to midnight. On Thursday, Friday, and Saturday, it stays open until 4:00 AM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday through Wednesday from 5:00 AM to midnight, Sunday from 6:00 AM to midnight, and Thursday through Saturday from 5:00 AM to 4:00 AM.
What delivery services are available at this McDonald's location?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery through the McDonald's app or website.
How can I order food online from this McDonald's?
You can order online via McDonald's official delivery site or through the McDonald's app available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What are some nearby gas stations where I can refuel before or after visiting McDonald's?
Nearby gas stations include BP, Shell, another BP station, and Speedway, all close by for your refueling needs.
Are there any other fast food restaurants near this McDonald's?
Yes, Burger King and Subway are nearby fast food restaurants you might consider visiting before or after McDonald's.
Where can I find banking and financial services near McDonald's at 4906 Kentucky Ave?
Regions Bank and Western Union services are located nearby for your banking and money transfer needs.
Is there a place nearby where I can buy groceries or specialty foods near this McDonald's?
Nearby you can visit Azteca Mexican Store, Los patios tienda y carniceria, and Vineyard Liquors for grocery, specialty meat, bakery items, and liquor shopping.