McDonald's

3.3
2581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4941 Knights Way, Indianapolis, IN
46217, United States

Hours

Reviews

3.3
2,581 reviews
5 stars
806
4 stars
509
3 stars
530
2 stars
233
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unprofessional staff, and order inaccuracies.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and trash in the dining area.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, poorly prepared, or even contaminated food.

Staff Friendliness

Some customers praised friendly and efficient staff, while others experienced rudeness and lack of attention.

Operational Hours

Several reviews noted inconsistencies with advertised 24/7 hours, including being closed during expected times.
  • SW
    S william
    Dec 31, 2025
    4.0
    For the truckers lobby closes at 10pm
  • SB
    Shane Butler
    Dec 25, 2025
    1.0
    If you’re going to be closed on a holiday, at least turn off your availability in the app so people can’t order food, drive out, and find there’s nobody there. Perfectly understandable to be closed, negligent to not set the restaurant up to be closed
  • HH
    HighOctane
    Dec 12, 2025
    1.0
    Place is slower than molasses. Waited forever for a bacon egg cheese. Everyone standing around on their phones while the screen is full of orders.
  • MP
    Morgan Purvis
    Dec 7, 2025
    2.0
    When the food is good, its good. But when its bad its BAD. Cold nuggets, wrong drinks, no sauces, no straws, food overly soaked in grease, etc. I understand lunch rushes and dinner rushes can lead to mistakes, but it can't be that hard read an order off of a screen and put the correct food in a bag. I've even been forgotten after being told to pull forward. Some of the workers are friendly but most dont care. I guess this is what happens when you work at McDonalds, or maybe just this location.
  • JH
    Joshua Hill
    Dec 4, 2025
    4.0
    I ordered a Frap-aa..(not to butcher the word) with a specific twist. It was an unusual request according to staff but they accommodated my request with efficiency and diligence. The "hidden menu" something alot of people are unaware of had my request added to the collection. There was brief reciprocal conversation while waiting making the overall experience, very enjoyable.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 4941 Knights Way?

McDonald's at 4941 Knights Way is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery including same day and no contact delivery.